Grand daughter found a lot of items and prices were not bad and selection. Definitely be back!read more

Workers were REALLY nice! When I tried on clothing one of the workers suggested I should get it!…read moreFavorite Tilly's Ever!! I've been there 3 times and they have been the nicest! Love it!!!

A-ok. Large store with lots of options and sizes. The prices vary depending on what you're getting,…read morebut they do a lot of sales so it's reasonable for just about anything. I do like getting camis from here to wear under my tank tops cause they are like three dollars. I didn't see any staff except at the register bays, but that's pretty standard for this chain. Parts of the store needed some organizing but it mostly looked like people not putting things back where they found them, or unfolding things and dropping them back. Nothing super chaotic. I didn't end up leaving with anything, but they do have a lot of choices. Overall: B A-OK shop. Mostly clean and organized with a few chaos areas.

I've shopped here for many years. The little gals know me by name. I've never returned anything…read more I'm always kind. I mistakenly bought a small top a few nights back. I brought it home, popped the tag off, and tried it on with my jeans. It was too small. I took the top in with the tag and receipt to do an exchange. They refused because the tag wasn't attached. They can reattach the tag. I was not asking for money back, just an exchange to the medium. I'm very upset and I will not be shopping here again!!!

great service, great spot. They have a special curated collection of clothing that is very hard to…read morefind anywhere else. Great value as well.

I was bored and not really looking for anything. That should give you an idea of my shopping…read moreenergy. Little did I know that I was about to be very happily surprised! As I was scouting the scene, there was a rack of sale items out front with an open door. I glanced at the sale items and thought "hmm", and kept right on going. Inside the floors were smooth, items were well lit enough but not especially bright. Music was playing and conversations could be had without yelling, quite a plus. The staff greeted us and went back to their tasks. Now here is where shopping got enjoyable! Clothing was arranged in color mated sections. Think a tad like geranimals for you of a certain age! I was looking for a flowy, embroidered shirt. I found an absolutely gorgeous dress, exactly in this style, that could have been worn with leggings and boots. I search a bit more and found yet another shirt that was what I wanted. The more I looked, the more I found. I bought a round of purchases and have been fighting my entire trip not to go back in and buy more. They do not stock large numbers of the same item. Pretty much, one of each size, and then you are out of luck! **Accessibility Thoughts** The floors are smooth, dressing rooms have curtains and the door is fairly easy to open. Some clothes are hung up higher to reach, clerks may be needed to help with those.

Came in here to shop for clothes on my vacation only to be profiled because I have tattoos. I…read morenoticed the goofy little manager following me around while I'm minding my own business shopping. Then I heard him say to a girl worker in the store while pointing at me "Watch her. I don't trust girls with tattoos." He followed me through the whole store, all the way up until I was checking out. He then stood there by the door as if he was expecting me to take off running with stolen merchandise out the door. Don't shop here if you have tattoos You'll be treated like a criminal

Messy store I wanted to find something and asked for help several times to 3 different employees…read more Then as I got tired of getting no help I noticed one employee going beyond to help a person of color I feel because I'm white I wasn't given any assistance what so ever! Will never shop here again.

Jellybeans is a fun store for finding gifts and unique items for small people. They've got the…read moregamut covered, from baby gear for infants (diaper bags, super soft burp cloths, strollers, personalized pacifiers, etc), to cute clothes and shoes, to fun toys that you can't find anywhere else in town. It's a boutique, which means that many of the items that Jellybeans carries are on the higher end of the spending spectrum. But again, this is where you go to get something special for the little people in your life. You'll get an excellent customer service experience as well, as the staff has always been very helpful and friendly when I've been in. My last visit was to pick up a gift for my son's seventh birthday. I got him a spooner board, which is basically a cross between a surf board and a skateboard (with no wheels). It's kind of big and weirdly shaped, but when I mentioned that it was for a gift, the gal at the register offered to put a big bow on it. The bow meant that I didn't have to attempt wrapping the thing, and my son thought it was cool that there was a little bag of jellybeans on the bow. The Spooner Board was a huge hit - you should definitely check it out if you have an adventurous kiddo. Overall, you can count on Jellybeans for adorable clothes, interesting toys, and the latest in baby couture. The store also connects to STAXX, a women's clothing boutique next door that is owned by the same person.

Rowan…read more She was Amazing took great care of us after this whole crazy Covid thing! She has a great Heart and wonderful personality and Great Customer Service! Thank you Rowan for all your help Nick& Heather

Talk about an unexpected and amazing find! Staxx is THE best boutique I have encountered in quite…read moresome time. Seriously, this rivals my all-time favorite shops, including those in nyc. This fashion-forward women's clothing boutique boasts lines that I usually can only find online: Keepsake, For Love and Lemons, Wildfox, and Nightcap, just to name a few. I found a killer dress on huge sale, which I couldn't pass up, along with an awesome pair of high-waisted jeans that felt as comfy as pjs. If I lived in SGF, I could see my bank account slowly dwindling as a result of frequent visits to this gem. I easily could have left with more than just two items, but lucky for my wallet, I was limited to one carry-on bag so I couldn't take home too many scores. The sales associates were super friendly as well, which made the experience all-around awesome. I'm totally envious of all you SGF locals who are spoiled by this amazing shop on a regular basis... you better believe Staxx will be on my "must visit" list next time I travel to Springfield.

They charged me $100 for a tank and a pair of jeans that were $50 They charged me $50 more in the…read morebank

When it comes to retail chain stores, I feel like I intend to expect slow/no service, incorrect…read moresizes and messy shelves, and long lines at the fitting room, begging with eye contact for someone to unlock a door. What American Eagle Springfield does well is slash this assumed idea. They're prompt, organized, knowledgeable, and helpful. I worked at American Eagle for roughly three years, from 2013-2016. Through this time, I've seen changes in staff and morale, but the one thing that always came first was helping the customer, which they still prioritize. This was my first job and one I'm very thankful for. Problems were handled with respect and understanding, and management really pushed me to be the best I could be. I transformed from a timid high school student to a motivated young woman. After visiting other AEs and shopping at the one that is closest to me in Oklahoma City, I wish all American Eagles were as customer oriented as Springfield's. As a customer, only remembered by a few staff members now, I was approached by someone who developed a conversation about what I was there for. It's pretty rare to find a smiling face with the genuine want to help. We were able to style an outfit together, and I even asked her opinion on a shirt I picked out. It was nice that she didn't automatically tell me it looked good, but asked me why I thought it didn't look good. After discussing how the shirt felt, she suggested a different type, which I ended up buying. It was really nice, and an experience I've seen myself conducting a million times before. It's good consistency, and caring. Their clothing changes once/twice a month so you can always find something new. They offer good discounts, including one for military personnel. Their clearance ranks are steals because every item was once full price. Overall, I haven't had a bad experience here as a customer. They definitely put other American Eagles to shame.

My 85 year old mom loves this store. Loves the clothes, the staff and everything about them…read more After going there a few times to assist her picking up things I completely understand why. Shannon helped me most recently but truly every employee is perfect. It's the nicest store ever and I could not be more appreciative. You hire the most amazing folks and make our lives s9 much better! Highest praise ever!

I recently had thumbs surgery, making buttoning and trying on clothes difficult. The only sales…read moreassociate was more concerned with "germs" than being a help. I finally asked another shopper to help. I will check before shopping to be certain MICHELLE is not working. Love the clothes, not the sales help.