Had my Lexus IS-f tinted here, they ordered in a custom tint I wanted and installed it flawlessly. No cheap precuts from a machine, each film is hand fitted to the seals and window. Shop isn't the fanciest, but the skill set is unmatched. read more

Where to start? My wife and I had our tints installed there on Jan 29, 2013. I looked for a while before I decided on their business. I have one other car with Huper Optik tints, and I wanted the same on my new car. We choose Shade Masters because it was the only business in the area with these tints. When we arrived, the place was disgusting with a used diaper laying on the floor. The office area was in shambles. I should have known what I was getting into, but I figured I wasn't paying for ambiance. The wife, Melissa, was there, and she ran us through the choices. We wanted 20%, which isn't legal in VA. She said that we would have to pay cash but that we would still have a full lifetime warranty. When we picked up the car, she wasn't there, but her husband was. I asked about the warranty card, and he said he wasn't sure how that worked as his wife usually handles that. He looked through the MOUNTAINS of paperwork littering the office and eventually said that all we would have to do is log onto Huper's site and enter the dealer code (which he gave to us). When we tried to complete the warranty on the website, it asked for a warranty number. Over the next 4 months, we called Shade Master's no fewer than 6 times trying to get the warranty info. When we talked to Melissa, she said she would talk to the rep and get back to us. If we called after 2pm, she wasn't there. The husband was no help at all and kept referring us to his wife. Finally, at the end of April Melissa told us that since the tints were illegal we would not be able to get the Huper Optik warranty. So, now I've paid $450 for tints (the receipt doesn't even say Huper Optik, so I don't even know what was installed) and I have only the business' warranty (which is no good for me as I'm in the military and move every 3-4 years). We are going to try to contact Huper Optik and the BBB. I WOULD AVIOD THIS BUSINESS AT ALL COSTS! read more

Went here to have my torn passenger window tint replaced with Llumar film. They did a nice job and I was in and out of there in about an hour. Melissa behind the counter is very friendly and down to earth. I will not hesitate to go back there if I have another vehicle that needs work and I will recommend them to friends. read more

My daughters suggested this company after they had their cars done when they were at Williams Hond location. Now they are at the old Danny's Glass location. I made appointment & had my Prius done with Huper Optik tints and it was done very nice. Took about 90 minutes to do. The guy doing the job has been doing window tinting for 35 years. I liked the job so much I brought in my wifes Civic and had the same tint done. It was $240 per car. If I had known about the price of window tinting I would had it done years ago. With this company they do take walk ins. I had an appointment & could not make it so I called to let them know. They had no appointments right then so was able to drive right down & get the tinting done. The office may be messy but the work is very good & Melissa is good to talk to. Go to ShadeMasters for your Window Tinting. It is nice to enter a car & not be cooked. It is well worth it. read more

This was my second time going to ShadeMasters, I actually forgot that it was this company or I never would have went there in the first place. But when I got there I figured I would give it another go. Nope... tried telling me he was a Huper Optik dealer, when they took his dealer approval away from him for poor service and installation. Very shady shop, Nice enough guy, but tried to tell me that I didn't need a warranty card for Llumar, then when I asked for it and insisted he got agitated, and finally gave in. He failed to fill the card out to completion. On top of all this, I saw 30 or 40 problems with the tint all the way around. I went to 3 other shops to get an opinion, and they told me to call Llumar film direct and show them the pictures I had. I gave him the chance to fix it not 6 days after install. He told me "the problems you are seeing are just because the film is still wet" it only got up to 50 deg. that week, So i don't disagree. then he said " for the other stuff, you're just being picky". I asked him to remove it and refund $100 of my $180 and he agreed. Got the car back, brand new car, to find that the defroster didn't work, after looking closer, they were no longer there. He pulled all of the defroster lines off of a brand new "wet tint" rear window, left glue all over the car, and when I called him, he more or less said it wasn't his problem. Once I informed him I was calling Llumar, he said, "oh, yeah well this is something weird, didn't even see it, I will call them to let them know as well". Llumar has been awesome (the company direct, not Shademasters), they are looking into paying for my new rear window just to keep a customer happy. Aside from his negative attitude and horrible craftsmanship, he was honest enough to refund some of the money. Thanks? read more