Steadily going downhill. Incomplete Board, no interest in adhering to by-laws. Outdated buildings…read morein need of repair. Lacking transparency and communication from current board.

A lovely condo community with beautiful grounds and well-maintained structures. Though right off a…read morevery busy commercial strip, it is set back, down a hill, in a very quiet and serene setting.

Review of Greenwich Place Apartments - West Warwick, Rhode Island…read more I have lived at Greenwich Place Apartments for several years, and my experience under current management has steadily declined. Anyone considering apartments in West Warwick should be aware of ongoing concerns related to maintenance, safety, parking, and rising costs. Property upkeep is inconsistent, with broken glass and trash frequently left around the grounds. Lawn chemicals are also applied without clear notice despite the complex advertising itself as pet-friendly. Winter maintenance is a recurring safety concern. Walkways and entrances are often not adequately cleared during storms, making buildings difficult to safely access. After reporting that we could not enter our building following a blizzard, I received an email criticizing residents as ungrateful. Similar conditions occur during most storms, and I previously sprained my ankle on icy, poorly maintained walkways. Safety communication is inconsistent as well. Quarterly fire alarm testing regularly occurs without reliable advance notice, leaving residents unsure whether alarms indicate an emergency or routine testing. Several large projects, including window replacements and front door "overhauls," were completed during winter months. The door project removed standard handle locks and left only deadbolts, and months later many buildings still have temporary paper door numbers instead of permanent fixtures. Parking availability and enforcement remain major issues. Parking stickers were introduced with minimal notice and immediately enforced for residents, yet unstickered vehicles, commercial vans, and cars parked in fire lanes or handicap spaces without placards remain common due to limited parking. Management has threatened towing related to snow removal while allowing other vehicles to block multiple spaces and even interfere with mail delivery, resulting in inconsistent enforcement. Residents who raise concerns may face negative responses rather than resolution. Complaints have resulted in discussions about ending leases, and there have been confrontational interactions involving staff and residents in common areas and parking lots, including incidents serious enough to involve police response. There appears to be frequent turnover among office and support staff below upper management, leading to inconsistent communication and difficulty resolving concerns. Maintenance staff, however, have consistently been professional and helpful. Rent has increased substantially -- from approximately $1,735 in 2019 to around $2,400 today -- not including shared water/sewer billing or mandatory trash services. Shared utilities mean a single occupant may pay similar costs as much larger households. Over five years, the only apartment upgrades were replacements after equipment failure, including the hot water heater and heat pump, along with window replacements and door repainting (not new doors). Major appliances, carpeting, and most fixtures remain original despite continued rent increases. While allowing dogs is a positive feature, inconsistent enforcement of pet policies contributes to ongoing noise and cleanliness concerns. Overall, Greenwich Place Apartments benefits from location but ongoing safety concerns, inconsistent enforcement, limited upgrades, and rising costs make it difficult to recommend compared to other apartment options in West Warwick and surrounding Rhode Island communities.

I didnt have an appointment we were driving by but A member of the staff named Gina was so helpful…read moreand forthcoming with all my questions she stopped what she was doing and gave me a tour the property was beautifully maintained and very well kept I was very impressed

I lived in the Royal Mills for the 2015 year and there are plenty of pros and cons to it…read more Pros: Beautiful apartments and place to show off to your friends and family. Not everyone will ever get to experience living in a place right on the Pawtuxet River or the "mill" lifestyle. My apartment was on the smaller size (one bed, one bath 900 square foot apartment). With my rent included heat (electric) and water. Additionally, each unit comes with your own washer and dryer which is a huge plus for me. I was lucky enough to have an apartment with a view of the river and patio area. You have the option of a parking space outside or in the heated garage. I chose the garage. The management was pretty much always there when you needed them for something along with maintenance that was usually just a phone call away for most situations. The apartments are animal friendly so you could call that a pro or con depending if you like animals. Cons: The walk from the garage for me took about 5 minutes which wasn't typically awful unless you had a lot of stuff to carry or groceries. I would suggest a hand truck. Another issue was the walls. They are almost paper thin and if you have a noisy neighbor (which I did) can really affect you. I did however complain after multiple attempts to resolve the issue with the neighbor myself. Management did make contact and spoke with the neighbor but it was extremely annoying dealing with the lack of privacy. On top of that neighbor I also had another neighbor on the other side of my apartment that loved to smoke marijuana. If you're like me, I can't stand it or the smell so that was annoying as well. Another issue going back to the garage, would have to be the parking situation inside. If you have two vehicles it is a constant car switching system. You and your spouse (or roommate) will always have to switch cars up and down. You also have to learn how to park on the lift or you're going to be stuck paying for some damage due to the confined space. Overall, Royal Mills was genuinely a good experience for my girlfriend and I. It was my first apartment before purchasing my own home and I can say it was a nice place to live and an experience to look back on and say "I did that". Management also was very helpful letting me end my lease early and renting out the apartment prior to me even leaving. It gave me the opportunity to get my security deposit back and was a very big plus for me. The management there will usually always go above and beyond for you. Happy living!

Where do I begin - MOVING IS STRESSFUL ENOUGH....Recently I applied for a 2bedroom 2bath apartment…read moreat the royal mills. I submitted my application along with the required documents & the deposit amount ($1350) to hold the apartment. I also offered to pay 6months in advanced at signing as well as a co-sign- After about two days I had not heard from the property manager mike so I called the leasing office and requested information on my application. I was told mike would give me a call back to let me know if I have been approved or not. I never received a call. So I called again the previous day and requested status of application . I was told he would call me back to let me know ,and again I never received a call. So the next day(June 15) I drove to royal mills hoping to see mike and ask him in person ,he was not in the office and I was told he would give me a call. This is now 2 weeks after I had submitted my application with the hope of moving for July 1st. (Mind you) the apartment I applied for was vacant ,I was told on June 7th that I couldn't not move for July 1st because of a needed paint job and was given a move in date for July 16th . IT TAKES 3 DAYS FOR PAINT TO DRY NOT ONE MONTH. My application was never processed and I was not denied or approved. Please keep in mind that the application process here takes 3-4 weeks , not 3-4 days as advertised. I DO NOT RECOMMEND IF YOU ARE LOOKING TO MOVE WITHIN 30 DAYS I'm completely Appalled by the unprofessionalism at this establishment,I couldn't imagine moving forward with such nonsense. IV HAD it at this point so I called to see about picking up my check for $1350, the answering service told me that It would be all set for me to grab. So at 11:45 am I drove to royal mills to get my security deposit back and there was no One in the office. Not only am I let down, now I'm angered that I drove 30min out of the way for nothing. I arrived the next day to pick up not one check but two ($1350) ($35) . I know my application was never processed because they returned my check for ($35application fee) as well...Someone needs to get fired because CLEARY there is a bad communication problem with this establishment. It's Lucky that they don't have a corporate number on the website because I'd be taking it up with them ,instead of yelp. Good luck

Glenn is a ROCKSTAR! Always has time to help whether it be with finding packages & bringing them to…read morethe car for me! Maintenance requests or helping me with cell phone technology (LOL). Extremely pleasant always! An asset to the team!

I haven't lived there yet; however, I have seen the 1-bedroom apartments…read more They look and feel like they would be just right for me. I am no hurry to move, esp. in the winter. But I just wanted to let you know at RCA, that I highly recommend you to see the apartments there for anyone looking for a place to live for a while. So much to do there, and the grounds are well-kept and beautiful. Have a great day, K.

We have lived here for 4 months now and is his grate. The maintenance in the staff in the office…read morehave been very nice and very helpful.

5+ times that I went to the apartment complex gym, the same man kept staring at me through the…read moremirrors and made it uncomfortable for me when I would try and work out. Even if I would go at different times, he would still show up. I told Emily (the property manager) . She said she would speak with him, never did, and that he is a newly certified trainer, he's come into her office critiquing others about how they work out, but has been here for years and nobody else has said anything about him. Later a young boy intentionally strangled a little bird right outside my front door. I let the front office know. They said they would speak with the family, but never did. I've seen kids climbing into Emily's unit on a ladder through the second floor window when I was taking my dog outside for a walk. I've also had to call the police on her kids because that same day, they were yelling and throwing trash out their window at me and my service dog when I was talking my dog for a walk. I have heard other people on the property also complain about there being trash outside her kid's window because they rip the screen and throw trash outside even after replacing the screen. When I asked questions about my lease, Emily then switched the conversation to her issues with men, her ex husband, how she can't pay her electric bill, how men talk inappropriately about her daughter and then took a personal call right in front of me. I thought that was highly unprofessional and uncalled for. I was asking serious questions. When I asked about the exit fee, she told me my ex and I would both be responsible for paying it. A week later he got arrested for having no permit for a gun. She is also aware that I filed a police report for stolen items. I TRIED TO ASK IF THERE WAS A RELEASE FORM AND SHE SAID NO. I asked if she could change the locks and keys, she told me without getting a restraining order or having him sign a release form that I could but they would still be obligated to let him into the apartment if he asked. Suddenly, there became such a thing as a release form and they allowed my ex to sign it with no repercussions for him. At this time, they knew he had been arrested for not having a permit for his gun. Management willingly left me stuck in a place where I felt unsafe and never collected the keys or key fob from him either. Emily is saying that she spoke with my ex and that because he said he doesn't plan to return to Rhode Island except for his court date, it's part of the reason they are denying me early termination. She also stated he said that he is in Georgia, however the Georgia Sheriffs said he's not in Georgia. She said another reason is because he signed the release form, not me. When I asked to sign it FIRST I was denied and only reason I thought I should have my ex sign something was so he wasn't allowed entry into the apartment. He still has the keys and key fob. I'm fearful that he is going to try and come back/hurt me before his court date at the end of November. I had my lawyer send the updated temporary restraining order. (they said another reason they denied early release is because it wasn't permanent) Again, no sheriff can locate my ex to serve it. Georgia sheriffs REFUSES to search for him because he is not there. Georgia sheriffs said they were not going to continue to try to serve it because he is not in Georgia. The temporary restraining order is granted until November 27th, however not active until served. If something happens to me this month, I truly believe Emily is an enabler. I live in so much fear everyday living here. Lastly, we BOTH just received an email TODAY to renew, AND when I log onto my account it still says he is a CO resident. When I download the lease, his name is still on it..... They said he is still on the lease as of today because I have not signed an updated lease statement. I told them I cannot afford to live here on my own, and fear for my life everyday. They are threatening to come after my assets. My ex has not paid rent once at all.

I've been living here for several months now and couldn't be happier so far. The apartments are…read morebeautiful with huge windows, lots of natural light, good quality appliances (including in-unit washers and dryers), and plenty of cupboard space. All the neighbors I've met have been friendly, and lots of people have pets, so you're always running into cute dogs in the hallway--who wouldn't love that? The ladies in the leasing office are wonderful, and they've been incredibly helpful any time I had questions, needed to reserve the freight elevator, was late picking up a package, etc. I love the location as well. It's right on the bike/walking path and the neighborhood is quiet, but you're less than 10 minutes away from Route 2 in Warwick, which has any and every store you could ever need, and Route 95, which will get you to the city in like 15 minutes. When I was moving in, I was a bit concerned about being able to hear my neighbors--a common complaint about mill apartments--but I truly never hear the people on either side of me. Once in a while I'll hear the person upstairs walking around, but that will happen in any apartment. You can tell they made an effort to put in good insulation, and I appreciate it. The only thing I would note is that there's a very limited number of overnight visitor's parking spots, especially considering the number of apartments. However, my visitors have never had an issues parking, so I guess it works. Overall, I would highly recommend this apartment community. As someone who's lived in numerous apartments over the past several years, this has been one of my best experiences.

I've lived in more than a dozen cities all across America and my time at this complex has been one…read moreof the most pleasant. High-end living for not high-end prices. Very quiet for an apartment community. High ceilings, reclaimed hardwood floors, upgraded fixtures, huge windows that run the height of the wall, secured entryways -- luxury look and feel to this place! Also, lots of amenities: indoor half-court basketball, billiards/rec room, fitness center, small library, community lounges with flat-screen TVs, free Wi-Fi in some common areas, etc. And the front office and maintenance staff is extremely pleasant and helpful. The couple of times I've needed something done it's taken care of the next day by the time I return home from work. I rent a "tandem" parking space long enough to fit two cars for $50/mo just for convenience and predictability, but when I get home (often pretty late or early morning) there are always still several unreserved spaces on the bottom level that are still open (in other words, while you may not park right next to the building, there will always be open spaces that aren't more than a 15-second walk to the building). All in all a great place to live!

Hopefully this is my last review ever of this place…read more Last review I gave the rental office credit. I now take that credit back As a have had changes in employees.... Last post I wrote about how awful one of the neighbors were. It only got worse--in addition to the things I wrote previous, the adolescent boy who lives upstairs broke in to my mailbox leaving a bag of dog feces, spit on my door, flattened 4 of my tires (including my neighbors) smeared feces on my neighbors wheelchair, grabbed and shook his crotch at a 3 little girls age 3 to 8. And most recently $2300 worth of damage to my brand new car... When you call the rental office, it only escalates the situation or They don't want to deal with that and tell you to call the police.....Then you have to wait for the police to show up (sometimes up to an hour) only for them to tell you "there's nothing they can do without evidence". I installed cameras but was demanded to take them down. So if you plan to move here please be aware there are no security guards and there are no cameras, And you are not allowed to have a camera pointed at your car or in/at common areas--- so anything can happen.... Last straw for me was when the officer who responded to my most recent incident stated that "she responds here all the time for things like this" The rental office made it seem like the issues I was having were my fault. They offered to move me to another apartment come up at claimed I would probly have the same issues no matter where they put me. Would also cost me to move to another apartment - - or offered to let me break my lease for a huge fee A gentleman at Picerne was kind enough to let me out of my lease after hearing how terrible things have gone, That I had contacted an attorney, and have a friend who works at WJAR. The apartments themselves are pretty nice, amenities are great, the fact you can have a pet is wonderful.... That's kind of where it ends.

There is a reason they'll only show you a model apartment before you move in, it's because the one…read moreyou move into will have a decades worth of barely covered damages on every surface. 1000 layers of paint over everything, paint drips everywhere. We even had some unrepaired holes inside closet walls and doors. Super old inefficient AC and the loudest dishwasher in the world. Only put up with for 4 years out of sheer laziness. Lots of (sometimes bad) neighbors moving in and out every 6 months. my last 2 neighbors were young people who didn't realize that this isn't student housing and they aren't suppose to openly smoke weed, and run up and down the stairs at maximum volume, and play loud bassy music any time 24/7. One of them even moved a dog into this non-dog building. On plus side: The grounds are beautiful and exteriors are well maintained.

Something has to be done about the parking. Even I can see that if the spots in the middle of the…read morelot can be 2 wide rather than 1 row. Not to mention other areas where parking can be. If you get home after 6 you are making your own parking spot where there is none. In a lot far from your building, and hope your car is still there the next day. I understand the apartments are large and multiple people might live in one but how is that fair to a single renter. God forbid I want to have people over. I would have to go and pick them up in a park and ride in Warwick.

We have lived in Harris Mill for a year and half now and each time we have needed assistance with…read moremaintenance issues or other miscellaneous requests, Jessica and her staff have provided fast and professional service. Awesome service!

Do not do business with this company. The owner, Steve, and his son-in-law John, are a mistake you…read morewill regret. Renting a commercial property from them was the biggest mistake I have ever made. Read the ProJo for what they did to Ocean State Theatre. Stay away.

I have been looking for a place for me to rent. My mother called today to find out if they had…read moreanything available, she spoke with a woman named Janet. My mother told me that she was extremely unpleasant to her so she got off because she felt so uncomfortable. She then asked me to call to get more information, when I called, Janet also answered the phone, after speaking with her directly. I will says she is one of the rudest people I have ever spoken too. If I was interested in these apartments, I'm definitely not interested now. It's important to have someone represent your office that actually has customer service skills. Maybe you should rethink your staff, especially if they are causing you to lose potential renters.