I hired them to do my taxes and the 1st time I was told my taxes were ready upon my review they had missed almost $14,000 worth of items. When I told them about these mistakes there was never an apology or we'll make sure these are fixed. No communication at all and then am email that my taxes are ready. So, once again I started reviewing the corrected taxes and then found another $20,000 worth of mistakes!!!!! I then let them know once again that over $33,000 worth of items were missed and I was very disappointed and needed these items corrected.
I received an email telling me if I was unhappy with their service and fee I should find someone else.
I don't know anyone who is supposed to be a professional company doing taxes and when told about $33,000 worth of mistakes wouldn't make sure to acknowledge their mistakes, apologize, and make the necessary corrections.
Terrible customer service and even worse at taxes!!!!! read more