Food is always good, if not just delicious. Service is fairly quick. Some days it's just slam packed. Only issue is sometimes the tables aren't always cleaned but kinda hard to keep up with while they're slammed. Clean bathrooms. Friendly service read more

Monday 13th Went in for ice cream with my gf. We watched an employee with open sores on forearm handlinng food and ice cream, no gloves or covering The same employee, which later the manager confired, used dirty and soapy bleach water to clean off the cup and lid area. This employee is using the bucket of dirty bleach to wipe the top of the paper cup while the other employee, for the past 5 minutes prior to the cup incident is using this same bucket and rag to clean everything else. Counters, machines and etc We asked if that cup was for us because we are watching the same dirty, soapy and bleach covered rag being used to cleaned the inside rim area of the paper cup. The manager, insisted this the practice they use and are aloud to use daily. The manager had an attitude. The employee said they can make a new one. As the employee is throwing the ice cream out, the manager becomes rough with the employee, saying you didnt need to do that. After this, it progressively got worse. The manager made comments about how at this point, it was 30 minutes before close. That all we are doing is complaining. That he is going to call the police on us. Then proceeded to call the police, lies on the phone with the police. 1 employee says sorry then when the manager says something to her, she backs down. The manager claimed we were yelling, pouring ice cream on the floor (cameras in the store will prove otherwise), made a comment about other employees being uncomfortable. They definitely were visibly uncomfortable around him. No one was yelling from any side. Just really sad "customer service" from a "manager" because we didnt want to drink a milkshake with bleach. Trespass customers for wanting clean and safe ice cream. Even the police said they wouldn't have taken that milkshake that was made by them. Hopefully the owner sees this. read more

I went there for the first time yesterday and I found a bug on the inside of my cup when I was drinking it

We were passing through the area and stopped to get a shake ... we both got a large peanut butter shake and my husband got a burger. I'm a picky eater so didn't get anything to eat. the shakes were enormous ... we should have just shared one or got smaller size ... it's twice as big as the UDF large shake. We didn't ask for extra thick .. but it was, which is the way i prefer. there was some seating inside and a few of the customers weren't wearing masks and no one said anything to them about it. very good milkshake if you like thick and delicious. read more

Great food, quick service, great stop when in the area, low prices and great tasting food.

Rating on the food alone I would give a 4 star. Burger was very good and the boasted chicken was very good. If I rate on cleanliness it would be a 1 star. The bathroom was horrible!! Filthy!! The trash receptical in the dining room was so loaded with dried food. It hasn't been cleaned in at leas a year!!! My suggestion is to go through the drive through and eat your food somewhere else read more

Horrible service. Waited almost 20 mins for ice cream and when we finally received it the stuff was melted and dripping everywhere. Wasn't impressed at all with this place. Staff was rude and the building was messy and not clean. Wont be going back anytime soon!! read more

Excellent food, excellent staff, and excellent service with a smile. Must try the Stuff Shirt if you specialty burgers. read more

Shake Shoppe - The original Shake Shop. 5 stars - American Near Me - Gallipolis, Ohio

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this place is absolutely horrid inside. This is the first time I've ever ventured into the restaurant after walking two steps inside after noticing the doorhandles are completely covered in black grime, and the floors are sticky outside as you work your way inside disgusting filth continues on, but it gets much worse. from trash in the work areas and not one employee carrying the whole place was absolutely disgusting. I have never seen a restaurant as bad as this shame on the owners and shame on the employees they all get a F- the part that I'm confused on is how is this restaurant still allowed to serve to the public and why is the health Department has not shut them down someone needs to do an investigation regards to the health department and find out why this business is still operating at all in these conditions and as for the employees be better and do better, I will never be back to this location ever again. read more

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Thank you Shake Shoppe for creating the BEST pumpkin milkshake ever!!! My husband and I are traveling from North Carolina to Indiana. We past the Shake Shoppe on our way to the gas station. The signage read "Pumpkin Milkshakes" I nearly jumped out the car! No joke!! I've never heard of this establishment before. As a food blogger my curiosity got the best of me. I have a fine appreciation for local moms and pop shops! This restaurant is clean, the staff is nice, and the prices are inexpensive! The menu offers a wide selection of items from Sandwiches and hotdogs to soups, and more. I purchased a medium pumpkin milkshake for $2.95!!!! Seriously, I would've paid at least $6 to $8 for this in Charlotte, NC. This milkshake taste like Fall! So delish! Thank you Shake Shoppe! read more

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Horrible service. Bad food. Greedy owners. Had a few hotdogs and Mille shakes. You expect the old time taste... it's nothing but a cheap bun and cheaper hotdog. Chocolate Milkshake is somehow not chocolate. Avoid this place. read more

Shake Shoppe is a family-owned and -operated restaurant out in Gallipolis. This place has been around since 1951, and offers an extensive menu of sandwiches, salads, soups, sides, and, of course, ice cream and shakes. I was able to try out the Stuftshirt (which was a big burger with mayo, lettuce, tomato, pickles, and onions, topped with a sesame-seeded bun; I just wished the bread was more fresh and more soft; this was a pretty good-tasting burger, though!); a Spicy Chicken sandwich (a thin fried chicken patty, this was not spicy at all and was not tasty); a Carolina Burger (a hamburger topped with 'hot dog sauce,' which is more like a beefy chili sauce concoction that is more on the salty side; I think the sauce is meant to be on fries rather than on burgers); Spicy Pickles (the batter used for all their fried sides reminds of the ones found on sweet & sour pork at Chinese restaurants; battered and fried, these were not spicy); Fried Mushrooms (large button mushrooms and battered); Fried Cheese (you can choose mozzarella, pepperoni, hot pepper, jalapeno mozzarella, broccoli, or mac and cheese; I opted for the pepperoni and the mac and cheese; the pepperoni version tasted like cream cheese mixed with bacon bits; it just didn't go well with the fried batter; the mac and cheese bites were quite delicious, however, as the mac and cheese was perfect made with elbow noodles, and cheesy in its own right; all the fried sides came with a side of ranch sauce); hand-dipped Cookies n' Cream in a cone (this ice cream was quite tasty, and even more phenomenal with the thin chocolate exterior from being dipped! Yum!); and, one of their limited specials - an Apple Cider Slush (tasted exactly like how it sounds - great apple cider in a slushee form! I really enjoyed this!). The staff here were super friendly, and there were plenty of seats to enjoy your food. They also have a drive-thru window where you actually order at the window and wait for your food to be cooked-to-order. Cute little local place to stop by if you're in the Gallipolis area! +limited edition Apple Cider Slush :D +hand-dipped Cookies n' Cream in a cone :D +fried mac and cheese bites :D +Stuftshirt burger (ask for fresh buns!) +hot dog sauce! +friendly staff! +drive-thru available read more

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Wow don't waste your time or your money the business is not friendly. And there store don't look clean at all. Just look at the photos. No thank you. Definitely won't take my family read more

As someone who lives the same distance between Gallipolis and Ironton, the greediness of the owners of the Gallipolis locations will ensure that I will never darken the doorstep of their establishment again. Gallipolis has two shake shoppes and a Dairy Queen....go to the DQ or even better run to Ironton and try the better shake shoppe if you really want a treat read more

I really enjoyed their spicy chicken sandwich. Pricing is similar to Wendy's but its a fun local place. The onion rings were pretty good and i also liked the cookies and cream chocolate dipped cone I had. There aren't healthy options real but its a step up from routine fast food and Id go back for the spicy chicken. read more

Shake Shoppe - Chocolate dipped cone - American Near Me - Gallipolis, Ohio

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The malts and ice cream are very good. The food is ok. My husband and I really haven't found dinner/lunch items that make us go wow, but the fries are always hot and tasty. read more

I wish I could give zero stars. Food is nasty. Service is horrible. They must be doing so poorly they have to result to suing for another small business's profits for the last 2 years because they can't make their own. Disgusting food and people. read more

Butter pecan shake... YUM! Drive thru took way too long, however, the milkshake made up for it. If you get a large, be prepared. Sugar overload! read more

Absolutely awful! Not only did they get our order wrong, the burgers were awful and cold. The lady taken the order needs a new job! This has to be a place you had to have grown up on to like. Everyone here talks highly of it but I'll pass. read more

Stopped here for lunch on a road trip. The food was good and the staff were helpful. The bathroom was dirty and very old so I dinged them one star for this. read more

Food is good. Grandkids love the ice cream but restaurant is typically cold. Service is good

A group of us came in. 4 ordered small cups. Sadly 3 were full and mine was a tiny bit of ice cream. If I lived here I would not be back. I said something and the guy at the counter didn't seem to care. read more

Amazing onion rings n milk shakes. A strawberry milkshake n footlong hot dog n onion rings is the way to go! read more

The food is decent. Ice cream and milkshakes are their strong suit (hense the name). I'm not a burger person so I can't vouch for burgers, but I love the chicken and fish Shake Shoppe has been around since the 50's and when you walk in, you can feel the 50's vibe. I wouldn't go here all the time, but definitely give it a try to mix up your night-outs read more

drove by around 9:40pm. lucked out: open until 10. when i saw the sign advertising rootbeer floats, i knew immediately what i would order. was not disappointed. had i not been so full, i would have also taken one for the road. don't get to the area often, but when i do, guess where i go. and guess what i order. right! read more

Shake Shoppe - rootbeer float - American Near Me - Gallipolis, Ohio

The food is really good for a place that looks like a hole in the wall place. The burgers are prepared not in a microwave which is a huge plus. The ice cream selection is pretty typical but it is a good selection & they don't taste like the usual generic flavors. read more

Not bad for a road side stand double cheeseburger was good my husband said his grilled chicken was very good. Onion rings were ok but I have had better. My granddaughter said her fries were good and the milkshakes were great read more

Stopped here during a long road trip. Great shakes, root beer floats and ice cream! Food did the trick but nothing to write home about. You can tell this place has been around and not much has changed..and that's what I liked about it. I don't say this often but they should raise their prices! We're a family of 5, had dinner, 2 shakes and a root beer float for $26. That's not just inexpensive, it's cheap. read more

Stumbled on this spot as we pulled off to get gas. Once we saw 4 cars in line at 11 AM we knew we had to go. Quick service and very good malts! read more

This is the place you hope stays around for generations after you. It's simple food, done well, in a great atmosphere, with great prices. Its theme is that of the 50's but never seems to get old. I've never left here without a smile on my face bigger than when I went in. 6 stars if I could. read more

I had the 'fish tale' sandwich. Good, but nothing special. My wife had the burger. Again nothing special. Maybe the shakes are great, but we didn't try one. read more

Dirty floors and the tables was not cleaned off.Food paticles still left on tables. Napkins and straws thrown on the floor. old newspapers left laying about. The girl behind the counter wanted to argue how I can carry my banana boat across the street to the William Ann Motel.All went to a large plastic cup and mixed together tasted like garbage. Never again.. read more