My husband had been a patient at Stern since November of 2025 being referred for atrial flutter…read more Scheduling is a nightmare and wait times to see the doctor are horrible with no consideration for the patient's time. After going back and forth for 7 months, I had him change cardiology groups. The new group has, in one month: 1) taken him off of the Digoxin on first visit (he feels so much better, not tired, drowsy or suffering mental fog); 2) performed the cardioversion, and 3) scheduled him for the cardio ablation July 17th. This group has managed to totally complete his treatment in one month's time. He had been "treating" with Stern since November of 2025 with no treatments other than drugs and tests. We are very disappointed in our experience with Stern. Scheduling was a nightmare. It felt like my husband was "just a number" in a long, drawn-out process to milk the insurance company.

There is a lack of consideration of patients time & very little communication. Maybe understaffed???read more

Knowledgeable staff and they are concerned about each individual. Dr. Nelson is a very friendly…read moreand personable man.

This is probably one of the worst run offices I have every experienced. The first time I made an…read moreappt I arrived on time having scheduled everything over the phone and been told I would need to be there all day. They told me I would have to come back because they had no record of my scheduling anything beyond a visit. I was furious because I cleared my day. They SNARKILY said they would listen to the call to see when the confusion came from. Great. I received a very contrite phone call shortly after explaining they listened to the call and found my paperwork in someone else file. I gave the second chance and things went OK. I scheduled my followup. Before the followup I had my Dr send over the results of my most recent EKG and blood work to streamline the process. I called their office and confirmed they received it. When I arrived they had no records. They also had the wrong insurance information on the form after I stood at the counter reviewing this information with them. You just know they were going to bill the wrong one and act surprised. Please save your heart and do not go here. It will cost you too much time and energy sorting out their job for them. Remember, you have a choice of physicians, don't tolerate poorly run offices or rude Drs.

Love Dr. Shala! He's an awesome cardiologist with great bed side manner! He takes absolute…read morepride in taking care of his patients. Always puts them first! Also great to work for!

Friendly staff but the equipment for mobile heart monitors is bulky and outdated. I wish they'd…read moreupdate to something smaller. The one they gave me is constantly falling out the pouch and is always in my way. It isn't comfortable to wear either and I have to remove the horrible fanny pack portion to buckle up in my car. They didn't explain what the images on my cardiogram meant either, and I wish they did.

If you care about your loved one's heart health, I strongly recommend you getting a second opinion…read moreoutside of Stern Cardiovascular! After installing a pacemaker in Feb 2024 there were 0 checks of the device until my loved one had a cardiac event landing them under the care of another cardioteam in December 2025. Over 18 months with no concern for my loved one. Then, a cardiac event happened, a new team takes over and now all a sudden the Stern billing began monthly. The most infuriating part is they continued to bill even after confirming and communicating that we switched providers. The only communication for the "device check" was a bill. No future appointments in sight, and with a communication of another provider. Do better Stern and Dr Chui team!! Do better!!

stern was a pleasant surprise to me as a new heart doctor…read morepatient that I was seeing for thefirst time i could not be more pleased. From the receptions desk To the staff this was a great experience as I had left my other heart doctor due to I was just a number I would highly recommend Stern Wmf

God help you if you get referred here and can't go anywhere else. And a little advice: if you deal…read morewith a "Tara" or a "Becky", DEMAND someone else.

From the owner: Specializing in: - Physicians & Surgeons, Cardiovascular &…read moreThoracic Surgery - Medical Service Organizations - Physicians & Surgeons, Cardiology