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    ShamPooches Doggie Day Spa

    4.3 (12 reviews)
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    ShamPooches
    Valentine B.

    ShamPooches has found a new loyal customer. I took my puppy there yesterday to get shaved. She is a havanese and her hair gets matted very easily. I explained the situation to Kate (the owner) over the phone when I was making my appointment, and she was very understanding and also accommodating with my work schedule. Once we arrived at the shop, Kate didn't rush us. She was available to talk and to discuss how she would process with my puppy. She even gave us a quick tour of the facilities. She was very open about how she takes care of the dogs and even why she opened her place. I felt very at ease with her taking care of my puppy. After her haircut, Pepper (my puppy) came out looking very cute, no matted hair ! I feel like ShamPooches will be the place for Pepper to get groomed from now on. I strongly recommend that place.

    Henry fresh and clean from shampooches

    Henry loves going to shampooches. He always smells and looks so happy when we pick him up and I trust the girls there completely. Very clean, organized and professional. Thanks for keeping my boy clean !

    Toy poodle(CÎROC 'S)first groom

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    Ask the Community - ShamPooches Doggie Day Spa

    Review Highlights - ShamPooches Doggie Day Spa

    Thank you Kate for teaching our puppy, Delilah, that nail care isn't a big deal when started early.

    Mentioned in 5 reviews

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    Pampered Pooch Grooming & Boutique

    Pampered Pooch Grooming & Boutique

    (16 reviews)

    I've been taking my maltipoo to Rachel since he was a puppy! He eventually developed an anxiety…read morewith getting groomed but Rachel and her staff have always handled him with great care despite his little attitude. I always recommend Pampered Pooch for grooming for many reasons! Everyone is very friendly and warm! The care they provide to your dog is exceptional! They have different themes for post grooming photo shoots and a beautiful boutique to spoil your pooch! When you get your pup back they smell phenomenal and have a seasonal scarf to match their lovely cut! You will not be disappointed bringing your pup here!

    9/12/24: Hi Rachel, As far as my being "confused and annoyed" I was not "confused." If anyone was…read moreconfused it was your receptionist. The conversation I described is nearly verbatim and she should have been transparent from the get-go/my first call, and that she was not is wholly on you for not supplying her with a clear and concise script/messaging for new clients. As far as being "annoyed," yes, that was correct on your part: I was annoyed. Also, please, don't take this review "as a compliment." I am unclear as to how 1 star could possibly be construed as a "compliment" (now I am "confused") and if you are being serious or being snide, but to be abundantly clear: this review is not a compliment. I'm writing about your shop 6 months later because 1) I do not to write spur of the moment, emotional, poorly thought out reviews and I let some time pass and re-evaluate; and 2) I pass your shop every day so I am reminded of my experience every day. As far as your 6 groomers toiling 6 days a week: consider opening up your hours beyond 8 hours a day to accommodate the needs of the community you serve. If you would like to discuss more, I'm all ears: contact me via Yelp and I'll send you my phone number. 9/11/24 This place has strange business practices. It is about a one minute walk from from my home and would not take my dog. I called to make an appointment for my older dog and the person who answered the phone took my information and was pleasant enough and then asked my dog's breed. When I said she was a doodle, she all of a sudden said she had no appointments. I hung up and then called back and asked her why she had appointments and then all of a sudden--when she heard the breed--she did not. She said--lol--"we do not have appointments for many months." I said, "I don't mind waiting." She said, "Well, it wouldn't be fair to our regular customers." I asked "Why?" She said "Because they will want to come in and will not be able to because new customers will have their spot." I said, "So you don't have enough staff?" She said, "No, we have enough staff." I got tired of her whack-a-mole answers and excused myself. I mean, just put a sign on the door that says "Doodles Not Welcome," like it's a diner in pre-Civil Rights Amendment era Birmingham, Alabama. Based on other reviews, the owner is popular and has a following from her prior location. However, she should be reminded that this is a dog grooming business and, like all businesses in Eastdale, it is supposed to serve a previously underserved area. Eastdale was constructed with a mission to deliver services and products to Arlington residents--not to people who decided to follow Rachel from 30 minutes away. Meanwhile my dog is a sweet natured four year old Doodle who I brush every day (she loves to lay on her back and get brushed) and bathe once a week (she's an outdoorsy gal!) Nice conclusion: I found a terrific groomer and we have had a monthly appointment with her for the last 6 months.

    ShamPooches Doggie Day Spa - groomer - Updated July 2026

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