3 years of only positive experiences at Shampoodles, I have 3 tiny dogs 6lbs and under, I've asked staff to keep mine locked up and not roaming with the other dogs and they do so every single time. I've called last minute and asked them to add a rescue/foster dog to my appointment, and they've done so. My 3 can all be terrorists during their groom (told to me by a previous groomer) and Shampoodles staff have always done a great job with them. I will continue to count on them for all our grooming needs! read more

We are new to the area and Shampoodles was recommended by some others here on base. It was suggested to just go in for something small before getting a full out groom to get a feel for the service, so we went in for a nail trim and decided to go back for the full service a bit later. When I called back today for a grooming I was told because I have only had a nail service they would not book me for a grooming and were not taking new clients. read more

First time customer. I was very happy with the staff and the job they did with my puggle. When I went to pick him up, the other dogs seemed to be having a party...lol...they were all having a good time socializing. read more

Somehow my review disappeared which is my right to post and in no way harassment. So I'm reaching out to yelp. Sorry for the re-review. read more

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The girls at Shampoodles are great they good care of dogs. They get to roam the shop and they all look super happy while they are there. I know my scrappy can be handful and the girls there took good care of his nails. Since pet smart banned him for being scared. I'm glad they took him in made his feet's look pretty. Thank you guys for doing such a good job! read more

We had been hesitant to try a new groomer but we were left with little options as we were not having luck booking with the one we have used for three years. Called a few places and no one got back to us. Stumbled up Shampoodles via Facebook. Called and they were lovely on the phone. Had a same week appointment for both our dogs. My boys went in for a nail trim and bath and look great. They seemed happy and I cannot stress enough how pleasant the environment seemed. We are grateful for the positive experience. read more

I would never take my baby to a place that lets big and little dogs who don't know each other out in same area. They are nervous to begin with at a groomers. Im not surprised they had a dog die from being bitten by another dog. read more

I took my Yorkie to get groomed today and was disappointed with their work. They did not brush her teeth or cleaned her ears as I requested, her hair was cut weirdly, not as I had requested. Customer service was good, but I was not satisfied with the job. read more

I usually give everyone a chance even after reading reviews. In this case I did just that. I read the reviews here on yelp and still called in. I just wanted to inquire about some of the services they offered for my new pup. When calling in I just asked the name of the person I was speaking to (since she didn't give it willingly) and she was very rude as the comments state. Do not waste your time here or even calling. read more

I have been taking my dog to Shampoodles for over a year and they are fantastic! I tried several groomers before I found them and none of them compare to the care and service provided by Shampoodles. They really took time to get to know my dog in order to provide him the best experience. I have recommended them to many people! read more

When I arrived with my dog (2 year old dog and people social chocolate lab) there were atleast 10-15 dogs in their grooming area. I came in asking to get his nails trimmed while in the area and they said that wouldn't be a problem. I have been working with animals for almost 4 years and it freaked me out to see so many dogs so stressed in 1 place as they took my dog to the back to do his nails. Maybe 5 minutes later they walked my dog back out and a yorkie that was groomed nipped him in the face for literally just walking through the grooming area. Twice. At this point I started to get angry because I could tell my dog was agitated. They said that they could not do my dogs front paws because he was trying to bite. I don't think I will be able to bring him to get his nails cut now because I'm worried he is quite literally traumatized. Good customer service very nice people but *highly stupid*idea to have that many dogs that do not know eachother in a space so small unsupervised. read more

We been bringing our doodles here for years. The people are great and they do an amazing job every time!! Most importantly the dogs get super excited every time they go. read more

I've been taking my pup here for a few months now and every time he looks and smells great! I even love how they give him a cute little bandana! The girls are always sweet whenever we drop him off. read more

Shampoodles Pet Salon - Pet Groomers Near Me - Washington Township, New Jersey

This place would get a big fat ZERO as far as ratings go...I took my CH cat there to get groomed. Within 30 minutes of her being there, I get a phone call that they cannot accommodate her because of her "condition". When I arrived to pick my cat up, she was handed to me in a towel, and she was soaked. The owner hurried over to me to say that they wouldn't be responsible if something were to happen while she was there. I felt as though she was covering up for something. I explained the cat's condition to the receptionist and she said she knows all about the condition. I was concerned because when I dropped her off, they stated that I would not be able to stay and wait, which was kind of weird to begin with. They act like they don't need the business anyway. I wouldn't send my worst enemy in there. read more

This place doesn't even deserve 1 star....HORRIBLE customer service, beyond rude to customers.

great service, fair prices, accommodate last minute appointments and make my pet feel special! couldn't ask for better service! read more

Shampoodles Pet Salon - philip after his day of beauty! - Pet Groomers Near Me - Washington Township, New Jersey

Friendly, professional and extremely kind sweet and patient with my 100 pound sissy dog! Also did an amazing job grooming my cat. Highly recommend. I do wish they were open longer hours read more

Staff is rude and unprofessional. They could care less about the animals wellbeing. It is purely a business to these people. There are many better choices for your pet than Shampoodles. read more

I took both of my dogs here to get groomed. Never had a problem until I went to pick them up one day and witnessed one of the groomers being extremely rude to one of the dogs she was grooming. She had him on the table and every time he was trying to kiss her she forcefully pushed his face away and then while he was trying to move away from her she yanked him by his paw. I was horrified and the owner of the store was not there. I waiting in the parking lot and informed the owner of the dog of what had happened. I notified the owner as well with no response back from her. I was sick to my stomach thinking I left my babies with these people and what they could have possibly done to them. Now I take them somewhere where I can watch them be groomed. I don't even think they deserve one star. read more

I am writing this review because of how happy I am with the grooming and customer service at Shampoodles! I've been going here since they opened and have always been happy . I've had several dogs over the years and they have always looked and smelled great . They are very experienced and take the time with you. I highly recommend! And they are also reasonably priced . read more

i take my two yorkie mixes there and i absolutely love how they treat them! the staff is always super sweet and i love how they don't cage them while they are waiting to get groomed or to be picked up. they either let the dogs walk around or keep them in little play areas! i love this place and i feel super comfortable leaving my pups! read more

I agree with the previous poster, this place doesn't even deserve one star. I took my 5 month old puppy to get her first groom here, 2.5 hrs later they called me to come get my dog they couldn't do her head at all because she was 'too aggressive' so I went over and my dog looks like a 12 year old cut her with safety scissors. They only did half of her body, no transition or anything from her head to her body and they missed several areas of hair. They charged me the full amount and like an idiot, I paid it. When I left, I was in absolute tears! I didn't know what to do. I called around and found a clearly more experienced groomer who tried to clean my dog up but said she will need a whole appt because her body is awful and needs to be redone. I stayed and watched this groomer and she was so sweet with my clearly nervous puppy. When I called to inquire about a refund from shampoodles, the owner, who from research I believe to be named susan, was so rude, would not give me my money back, said my dog was aggressive and that it was basically my fault for bringing in a young puppy. Any experienced groomer would know that every dog is different and some need to be worked with a little bit. She also told me she doesn't care who I tell, that she doesn't need my business or anyone else's that I know that she knows enough people to keep her business afloat, which is why I'm sharing this here so no new puppy mommies like myself decide to give this awful place their money!!! I am mostly upset that my dog had to go through this, what a bad experience!! She is such a lover and kisses the faces of everyone she meets!! We will be taking our business elsewhere. Shame on shampoodles! read more