Fast Rushed Efficient…read moreDr. Price Sonkarley - ENT One lady who works there, Dawn, is very kind & helpful with scheduling. There is also an audiologist there.

Another fabulous experience. Dr. Magardino is a caring and thorough ENT. The staff is friendly…read moreand welcoming.

Find someone who cares and is actually on time for his appointments. There is no reason that every…read moretime my grandmother is in there for an appointment that he is at minimum an hour behind. When it was brought up he told her "You could find another ENT, but good luck because a bunch just retired.". Is that any way to treat your patients. Naples ego at it's best!

Wonderful experience from the time I called for an appointment until I check out after my visit…read morewith Dr Kopp. Everyone was professional and knowledgeable.

Very caring people & always make the time to answer any questions, explain everything & go out of…read morethere way

A customer service for second to none. They were caring compassionate affordable and overall…read morewonderful they made a transitional experience from not being able to hear to finally being able to hear a blessing.

Great doctor! Really listens to your concerns! No waiting/ really well run office! Not terribly…read morehard to get appointments.

As a current patient of Dr Steven Bello I showed up for my appointment 15 minutes early. I had…read moreanswered several text message reminders with a "yes" I would be there. At the reception counter I was informed Dr Bello had a "medical emergency" today and that I had received a voice mail of this fact one day earlier at 9am. I replied no voice message had been received and also showed her a 7pm reminder text of my appointment from that very previous night. Receptionist then doubled-down on the lie about the a voice message and dismissed the 7pm robo-call as irrelevant. Unprofessional treatment of this sort by a medical professional is never expected. But it is a good reason to fire them. Good luck if you stay with this office.

My care at this Bonita location has been outstanding since day one! The consideration of me as a…read morewhole person, the non-existent sales pressure, the total absence of profiling and the very low cost for top-of-the-line aids, not to mention the wonderful employees' demeanor have all made me a staunch client. Visit, you won't be disappointed.

This place is a SCAM. My elderly mother went there with severe hearing loss, and ALL THE PROMISES…read morethat they could provide her with BETTER hearing aides at the price of $$$$4,345. NOT TRUE.. A claim has been made with the Attorney General to report this location. BEWARE.

Very pleased with the courteous, professional service! I was able to get an appointment quickly…read moreand the equipment I needed

My 95 year old mother needed a hearing aid so she went with a friend to Decibels. She is blind in…read moreone eye and half blind in the other so we felt that getting professional help was necessary. The cost of the heating aids was $3,000. We were told that there is a 30 day trial period and a $350 charge to replace a lost hearing aid. Unfortunately, my mother lost one hearing aid during the trial period. When I called them about the list hearing aid, they said it would be about double that amount. After I told them that was unreasonable, they said that they would charge her $350. The hearing aids cost $3,000 and that seemed reasonable. I was led to believe that the payment of $350 resolved the lost hearing aid issue -- but it didn't. That was clearly a deceptive business practice. She tried a second set of hearing aids, but they were too small, and they would fall out of her ears. So she returned them. At that point, she was out of options. An over the ear type would not work because she can't lift one arm over her shoulder. When my mother said she'd like her money back, she was told that she'd get only $1,500 back. They gave her one hearing aid, but what good is that? They said my mother signed the purchase agreement and it stipulated that she'd get only half back. They claim that the contract says the $350 pays for a replacement but she's still out $1,500 plus the $350. But ask yourself, would you expect a 95 year old, nearly blind woman to read the fine print in this contract? None of this information was mentioned to me or to my mother. The sad part is that now that my mother got burned by this company she's not interested in looking for another hearing aid. My advice -- STAY AS FAR AWAY AS POSSIBLE FROM THIS COMPANY.