We very highly recommend MET LIFE Insurance and Jennifer…read moreHalteman in particular. She is without a doubt the Best Insurance Agent that we have ever had. We purchased Home, Auto and an Umbrella from her after carefully looking at just about every Insurance option out there. Jennifer took the time to guide us through the maze of different combinations to arrive at the best coverage at the best price possible. We are very happy that we found her and MET LIFE!!

I would give ZERO STARS if I could! Instead of listening, she constantly interrupted and pushed her…read moreown point, showing no empathy or genuine desire to help during a stressful time. Rather than assisting in resolving an issue caused by a third party, she was more concerned with covering herself and the company. During our conversation, she repeatedly used "YOU" as if this is what I was trying claim, when referring to what the insurance company was seeking, rather than understanding that it was a third-party assessment. When I pointed this out, she became smug and outright denied what she had said just moments earlier. She wasn't interested in listening to understand--only in dictating her position and rushing through the conversation. Regarding our water leak, she made an absurd statement: "If you were there, wouldn't you have been able to respond to the issue?" Our response: "So this happening during work, are you saying I could have shut off the main water supply from work and prevented the same outcome?" Her response? Silence. If you're looking for a company that provides real customer service and genuine empathy during a hardship, this is NOT the agency for you. We asked for help multiple times throughout the day, and when I reiterated, "We are just looking for help," her dismissive response was, "Well, you didn't ask me for help." Why did she think we were reaching out in the first place? With insurance companies already under scrutiny for non-payment and policy cancellations, being treated this way was appalling. As a Veteran with PTSD, she hit every possible trigger, making an already stressful situation even worse. Avoid this agency at all costs.

Want to make your life a lot easier? Call George…read more He set me up with the best insurance plan in NYC (very confusing market) He has been a fantastic help and a source of solid, reliable information, which is something that is incredibly hard to get in the world of insurance companies. I highly recommend it!

Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

Sue Harbour is amazing with 28 years of experience. She was able to get us a reasonably prices…read moreinsurance for a first time driver living in Massachusetts. Personal service, made sure we had the perfect coverage and was right on top of everything. They also do registry running which is a huge plus in my mind. She would get all business if I was local.

From the owner: Competitve quotes for Home, Auto, Business or Life. Costello…read moreInsurance Agency is a Haverhill, MA area based Independent insurance agency. We are a family run business since our founding in 1954. Together with our branch office, Costello New Hampshire Insurance Agency in Exeter, NH, we have been serving MA and NH businesses, families, and individuals for more than 50 years. As a full service insurance agency, we pride ourselves on our team of caring and highly experienced insurance professionals - together we've logged more than 100 years in the insurance business. We are all dedicated to one mission: getting you the best product at the best price!

I have always had a good experience with this company. A few years back when the flood maps were…read morechanged at Salisbury Beach, our home all of the sudden needed flood insurance. We called a different company first who told us there was no way we could avoid the $5K per year insurance premium. Chase & Lunt found a way to get us grandfathered in and brought it down to $700 per year. I think they are excellent!!!

No. No. No. These people are horrible. Never return calls. Totally uncooperative. Go somewhere…read moreelse!!

I received what was, in my opinion, condescending and rude service from this company. Ms Cheryl…read moreSilva was the correspondent in my case. My father was previously a client with them; his property was transferred to me and I tried to have the insurance policy transferred/rewritten into my name. Ms Silva was, in my opinion, unhelpful, rude, and condescending in all of my correspondence with her. I asked simple questions and she was, to my mind, not at all informative in response. I do not recommend this company at all.

From the owner: Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, Mobile Home…read moreInsurance, Rental Property Insurance, Long Term Disability Insurance,

I can't say enough good things about this company! I have been with them for over 35 years and they…read morealways go the extra yard. I just had a problem with a new car that I bought and they were so on the ball trying to fix the problems that the car dealership caused. My agent, Alex, was on top of it from day one, following up and getting it done. Paul Soucy drove out to my house to pick up documents. Good luck getting that done with a cheap on line service! Fair pricing and outstanding service! Highly recommend!

I usually never write reviews but Amanda Christensen at Soucy Insurance has gone beyond what I…read morewould call the usual service you expect from a company. She realized that my auto insurance was going to go up because we bought a new car and added our teenage son to the policy. Instead of just letting us know that the policy had increased, she worked very hard to find us a new policy which would save us a lot of money. She saved us nearly $3000 and the process was effortless on my part. She is a great resource and Soucy Insurance has always been a great place to do business with.

Run to this place ASAP! I saved $800/year on my auto insurance by switching to a policy that Liz…read morerecommended. Seriously WINNING. The staff is super nice, cozy environment and overall great experience. THANKS AGAIN LIZ--my bank account has never been happier Also, Say HI to Jane while you're there. She's also a gem.

Delaney is the best. There are a lot of nice people who work for this agency. I've been going there…read more30 years

Christopher Signore at Garnsey Brothers has been my insurance agent for years! He looks out for me…read morelike family and is not out to just make money off of us. Great coverage, great rates and he has a suite of services and companies to choose from so he got me the best solution for my money and is not forced to only sell one brand of home and auto insurance.

I was having trouble with another agency. I called Garnsey Brothers and spoke with Nick. He was…read moreable to take care of me in a matter of days, not weeks lime the other place. Nick went above and beyond. If you need insurance call Nick.