Jin helped my family sell their single family home in Chantilly, and they were super happy to have…read moremet and worked with her after receiving a recommendation of her services. She was helpful and on top of everything. It was great to have open communication and lots of access for their questions and concerns. Every time they had questions, she was responsive and available. Her knowledge about the market and the selling process was valuable and informative. Given all of the steps of selling, Jin stayed so involved and had good relationships with other service providers as well, like cleaners and movers. She was present for the walk-through and settlement with my family, and she attended every meeting with the new home builders. That kind of presence and hands-on involvement was so important and something that can't be taken for granted, because other agents do not have that level of care. For any future inquiries, my family is happy to recommend her services.

We don't usually leave negative reviews, but our experience with our former landlord and real…read moreestate agent, Jin Wickwire, unfortunately ended on a very disappointing note. While the home-buying process itself was smooth, our move-out experience was the complete opposite. As a family with young children, we were repeatedly questioned and made to feel uncomfortable over normal wear and tear......things like minor drywall nicks that are expected in any home with kids. These were already being addressed on our end with a contractor, as we had communicated. Despite agreeing to cover repairs and forfeit a $3,000 deposit, we were met with unnecessary comments and a level of aggression that felt unprofessional and unwarranted. It was especially disappointing given that we chose to work with her over many other options, expecting a level of trust and respect in return. We believe in accountability and were fully willing to take care of any legitimate damages....but respect and professionalism should go both ways. Based on this experience, we would not recommend doing business with Jin.

I can't say enough good things about our experience with Natalie and Curt. We were moving from San…read moreDiego, California to the Northern Virginia area and Natalie was recommended to us by some friends. We had been talking with Natalie and had planned to come out and explore the area and look at homes prior to the move. Then COVID hit. Our jobs did not allow us to travel at all. So we ended up having to buy our home, in an unfamiliar area, sight unseen, from across the country. It could have gone horribly; but Natalie and Curt made the process amazing! We knew nothing about the area so we were extremely dependent on them and Natalie was spot on with her recommendations of areas based on our wants and needs. Natalie could not have found us a more perfect area and more perfect house. They even had food for us and our toddler when we arrived knowing that we had been driving all day. We are so thankful for them, will without a doubt use them again, and will recommend them to everyone we know!

From the owner: Helping you to sell your home or helping you to buy your dream home…read more Servicing Senior Housing Communities Over 22 years experience in Northern VA. Check out Google reviews.

Mercedes has zero communication. Takes forever to reply to simple texts/emails that end up dragging…read moreinto the following week. I expressed my deadline and that was definitely not respected. I'm weeks behind and I'm waiting for a reply as I write this review. I feel very disrespected and unfortunately I have no choice but to deal with her because she is the landlords choice.

We can't speak highly enough of Mercedes Taylor's assistance when we needed to sublet our…read moreWashington, DC office space. Not only did she promptly identify interested and qualified candidates, she was able to negotiate an excellent package with the firm that we selected. Mercedes provided advice and support to us and a 24/7 basis. For our future real estate needs in the greater Washington, DC area, we will turn to Mercedes Taylor.

After having non-paying tenants evicted, having them cause significant damage to my house, spending…read morethousands of dollars repairing it and refurbishing the property, and getting it ready to sell, I contacted this agency to see if they could help me sell the home. It was already on the market, and I already had to lower the price, because it just wasn't getting the traffic. I'd heard about them on the radio, and hoped that their guarantee that if they couldn't sell it, they would buy it was true. Nope. They wouldn't tell me a reason. The woman with whom I spoke basically said, "I can't legally tell you anything about the home, and I can only tell you if we can help you or not." I figured that was fine, since it is currently listed with another agent. I just wanted to see if there were other options out there. "The answer is no," she went on. That's it. That was the exact wording - verbatim. I politely thanked her and hung up. Then I thought of how rude and abrupt that call was. I guess they only agree to list homes they're 100 percent sure they can sell. That's fine, since it reduces their risk and is probably a prudent business practice. But their radio ads make it sound like they're so sure they can sell ANY home, they'll guarantee it by promising to buy it if they can't. Obviously that's misleading at best and an outright lie at worst.

Stay away from Bruck Alemayehu. He is the type of person that only tells you what he thinks you…read morewant to hear. We have been waiting over 95 days to close on a house. Two weeks ago I received an urgent email that said I needed to cut my vacation short b/c we were ,"due to sign on that Friday." Last week, we were told "in a couple of days". This week "it will be Tuesday, Wednesday at the latest." We are still waiting. In the meantime our 90 day interest rate has expired, and we had to pay $600 for a ten day extension. Bruck told us, "you may want to pay for 15 days."

This letter will serve as my very high letter of recommendation for real estate agent and broker…read morePhilippa Main. She assisted my brother and me with the sale of our parents' home in April 2022. I have worked with many real estate professionals on several transactions over the years and can say with confidence that Philippa is one of the best I have ever used. Philippa has the qualities that make her an extremely successful and effective agent. We found her extremely knowledgeable and well-attuned to the super fast-changing market of early 2022. She was always attentive to our concerns and very responsive to questions, often responding immediately no matter the time. She showed great attention to detail enabling the sale to be made in less than a week. Our mother had recently passed away and we were raw with grief. Furthermore, we live in California, so it was even more important that we could rely on someone like Philippa to take the reins from beginning to end and that is exactly what she did. She was able to interpret and solve all the questions pertaining to our mother's Trust without the need for outside lawyers, and this was a great convenience to us. We also feel that we got the highest price possible for the house based on her pricing strategy and advice. Philippa exceeded our expectations in every way. The sale went very smoothly and we closed on time. I would not hesitate to recommend Philippa to anyone in need of a listing agent or for the purchase of a home. We interviewed three other agents before deciding on Philippa and she did not disappoint. Every detail was perfect, from the fantastic professional photos, the listing description, to the impeccable transactional aspects leading to the close of escrow. In a nutshell, she is a top tier professional, intelligent, tenacious, fun and talkative, bright and conscientious. If you need an agent/broker then hire Philippa Main. You won't be disappointed.

When getting our property ready to sell in Florida, we worked with Philippa. She was extremely…read moreknowledgeable about the market and helped us price it appropriately. She has one of the best response rates and follow through that we have experienced in our history of buying and selling multiple homes. We would recommend her to our friends and family for sure!

Buying a home with Ingrid made me realize the difference between working with a realtor versus a…read morereal pro. Her dilligence and attention saved us thousands and got us into exactly the home we hoped to get within the time frame we wanted and at a great price. She expertly guided us through the entire process and eliminated all the stress of the home buying experience. I refer all my friends and family to her because I know she will take excellent care of them and protect their interests from beginning to end and is always willing to go to bat for every detail that is important to her clients. I am so grateful for her dedication, hard work and experience, it truly lead us home! |

Ingrid helped my husband and I buy and sell in the Manassas area in the summer of 2015. She is…read morefantastic. When we decided to list our house for sale, Ingrid came out, looked at our house, and gave us a list of things to fix. She gave us an idea of what she would list our house for if we fixed everything vs. leaving it as is. Once we got the repairs done, she had a photographer take pictures of our home and had some very professional-looking brochures made up. She also suggested that we list the house as "coming soon" while we were finishing everything up. Within ONE DAY, we had a contract on our house for full asking price. Since our house sold fast, we had to quickly find somewhere to move. Ingrid arranged her schedule so we could go look at houses at the most convenient time for my husband and I. Unlike when we bought our first house, Ingrid didn't show us a bunch of houses outside our budget; she actually told us not to get discouraged because she could find us the house we wanted in our price range. We only had to go out looking once to find the house we wanted. I can't count how many times Ingrid told us, "Don't worry, I'll take care of it." Ingrid is a very assertive negotiator and made sure everything was done just right and for the right price. She also has a ton of experience and a huge network of people she works with, so no matter what problem popped up, she always had someone to refer us to. We called her many times panicking about one issue or another, but she took care of everything, and we were able to close on both houses the same day without a hitch. Ingrid's knowledge, dedication and professionalism are invaluable and I highly, highly recommend her to anyone looking to buy or sell a home.

Monte is a world class agent that guided us through a purchase & sale in this crazy market. We not…read moreonly bought our dream home way under its true value, but we also sold our home $50k above listing price & were under contract in 5 days! We received personalized concierge-type service which made the entire process smooth as butter. If you want an agent that looks out for your best interests, is savvy & connected, Monte is your man. Thank you so much Team Mokha!

We were fortunate to have Penny Glenn of RE/MAX represent us in the sale of our home during Winter…read more2021, and very impressed on how she successfully navigated house showings during winter snowfall. We had multiple offers in the first week of listing due and quickly closed on the sale of our home, primarily because of Penny's efforts. Penny stayed in frequent contact with us, and made herself available after normal business work hours to make our home sale successful in a very short amount of time. Penny is one of the hardest working people we have met in this industry. She is extremely knowledgeable when it comes to the housing market in Fauquier County and the surrounding areas, market value, loan options and their effect on closing, and many contractual issues. She often provided her expertise to less seasoned realtors during this process. Penny had a great eye for staging. Her professional photographer took amazing photos of our home, and there is a clear difference in professional photos versus those taken from a cell phone. Home sales and purchases can be highly stressful, so we highly recommend Penny Glenn. You want to trust your important purchase to a top-notch professional. Penny is the gold standard!