I had a very disappointing experience here with my son. He was diagnosed with a broken knee, which…read morewas extremely alarming and honestly traumatizing for him and our family, especially hearing that from a sports doctor. After seeking a second opinion, we learned that diagnosis was incorrect. This caused a great deal of unnecessary stress and worry for our family. I would strongly encourage others to seek a second opinion when dealing with a serious diagnosis.

This is a very busy clinic in a good location and my experience with the medical staff has been…read morepositive. The physicians here are well regarded in the community. The orthopedic walk-in clinic is a huge plus in the community. I deducted a star because customer service could be better. First, there are repetitive forms to be filled out even when the same form was recently filled out asking the same questions and there are no changes. More handicapped accessible parking is needed. Comp Ortho is a good alternative to the local hospitals that are more hit-and-miss.

Dr. Ouska-Grififn was the best! I had some pretty bad foot pain and she helped identify the issue…read morerelatively quickly. Her office is located in the loop, so easy to get to. She examined everything very thorougly and was able to explain the exact problem, how to treat it, and how to prevent it going forward. She was very methodical with her tests, I could tell she never leaves a stone unturned and looks at every possible cause of injury. If i ever have foot problems again, I will go back to her without question.

I've been happy to live for many years in Chicago, where one can find virtually any kind of doctor,…read moreand there are lots of choices. I like that, because I'm choosy. Generally, it's been easy to find really good doctors... but when I needed a podiatrist! Wow! It's like the Wild West out there in Podiatry World. You can wind up with someone who will do you more harm than good. How do I describe the sinking feeling you get when you realize that a doctor in whom you've placed your trust actually does not know what s/he is doing? After these early bad experiences, it was such a relief to find Dr. Florence! She is everything you want a doctor to be. When she took me on as a patient, it was a full-out commitment. She had my back from the first day until... until, sadly for me, she left Chicago. Her dedication and professionalism are exemplary, and you Wisconsin folk are lucky to have her now. If you have a foot problem: Do not pass 'Go'...... Go directly to Dr. Florence.

Just had a major procedure at this hospital. They delayed it by 45 minutes, why I dont know. Then…read morethey rushed me into the surgical suite. The staff was making jokes and were about the most unprofessional crew I have ever had operate on me. After care nursing was good. The food inedible. The release from Frodert was quick after my doctor's partner showed up 3 hours late. She then released me with no pain meds. Had to call the hospital back with no help but finally got hold of an after hours number from my doctor. Also they are expanding, the parking situation is horrible. Your call on this place but you won't see me or my family back again. Once I do the final follow up with my doctor it's back to Northwestern. Never again Frodert...

I see Akua Akuffo in Urology and Dr. Fechter in Nephrology and both are absolutely wonderful! Not…read moreonly are they both intelligent but they're also compassionate and kind. 10/10

On top of his game. Knew what the problem was a proceeded to repair it. Good chair side manner…read more But long wait time once your in the room.

Dr. Gershtenson made me feel welcome and was genuinely interested in what I had to say. There was…read moreno rush during the visit. He breaks down the injury, correction and methods in layman's terms and treats you like a real person. Are you worried about the recovery? Don't really understand what needs to be done? Why does it hurt here when the injury is there? What are my options? No problem, he'll cover everything. You leave his practice confident that you're in good hands.

The therapist Ron did a great job but left in the middle of my husband's time. They told us he was…read moresick but he took his equipment. We knew there was something up, a warrant for his arrest. They were scrambling to find therapists and time to finish the time he had left. Even was left with an assistant. Then they offered him 3 months FREE online exercises to continue. Well they did not say if you interact with them online you will be charged. We ended up with four charges the amount of are co pay for each. Have called repeatedly. Talked to the billing office and the therapist. The billing office is useless. I called at least three times ask to talk to a supervisor and they just stalled. Then one time they would send it to be investigated. The last call I asked to talk to a supervisor. I was out on hold several times, over 20 minutes, "the supervisor is still busy" and then the will call you back. Never received the call back. I will look for a different place to go to for physical therapy , who can be transparent. Only two star for what did go right. They have gone down hill since I use them previously years ago.

The occupational therapist there is very unprofessional unorganized and basically a waste of your…read moretime. After to 20 sessions with the OT at this location I completely changed to a new physical therapist and the difference is night and day.