My small (Elmhurst) office has 2 Pro-Shred lock-boxes on site. As they were full, I called for a…read morepickup a couple weeks back. Fella said he would fit us in for a special 11/24 pick-up. Great. But nobody showed up. I e-mailed and was told our regular pick-up was being pushed to back to 12/1. It was as if my original phone call had never happened. Again, Pro-Shred was a no show on 12/1. On 12/2, they tell me they show their (phantom?) truck was here yesterday morning. Perhaps I am imagining it, but our shredding sits untouched in the hallway. It's been 2-weeks, and I am still trying to get them to make a pickup.

It couldn't have been better!…read more We had 26 banker's boxes filled with our home office files once we retired and ProShred quickly and easily dispatched ALL of them. Elaine Rose and Dennis, in the Tinley Park office, and Jovar, the onsite technician and supreme driver, are cheerful professionals who guided us through the entire process, making this task almost delightful. We were able to actually see the papers getting fed into the grinders. In and out in less than an hour and their fees were exactly as quoted and very reasonable. Hope we never have to do this again; but, if we do, ProShred is the only shredding company we would trust to destroy our confidential files. "Security" is their last name but certainly their first goal.

Great service and staff. Jesus and staff made us feel very welcome. We dropped off MRI and x- ray…read morefilms for disposal and learned about the process of shredding and silver recovery. I could tell that the folks there enjoyed their work. I most certainly recommend this business. It's a beautiful ride from the Chicago Northwest suburbs. Thank you for making us feel very welcome.

Great experience with AMD earlier today. I arrived at the office and saw the notice to visit their…read morewarehouse for document destruction. The warehouse was very close - passed it on my way to the Prosper Ct. address, in fact. Called the posted number and spoke with Ashley the British guy. He sent a gentleman out to help with my boxes and after that was complete, took my payment over the phone. It was reasonably priced, handled in a timely manner that respected my time and chatting with Ashley twice was an absolute delight. They provided a certificate of destruction well ahead of the expected 24-48 hours. I'll be returning to AMS for any future shredding needs! Thank you from Michele, the tranplanted SoCal customer

I have used Secure Document Solutions for many years. I am an attorney and concerned about the…read morecontents of my old files and papers. A simple telephone call to set the appointment and everything was set. I was able to schedule time on the weekend and met Mike at my off-site storage facility. Secured Solutions was prompt, attentive and all at great prices. Highly recommend. Rotman & Rotman, Ltd. Robert D. Rotman

Mike who now owns the company is a one man operation. He answered the phone when I scheduled his…read moreservices. He came initially with a small truck with 3 containers because I could not give an estimate of the amount he would have to shred. I had a flood which soaked the banker's boxes and were now in garbage bags and soggy boxes. He returned at an agreed future date with the truck that had the onsite shredder. He took them from the boxes and bags and put them in the shredder and put the containers they were in into my trash dumpster. He is a polite, neat and a hard working small business owner. I had my files shredded by the major companies and he was much more accommodating and easier to work with than with company employees who did not care if you used them again. Forget some of the old reviews. They were from previous ownership.

First time using a shredding service…read more Cutting edge is dependable, transparent and affordable. Pickup was a "breeze" and Larry the owner was friendly and nice. Will use Cutting Edge again

This family run business truly understands customer service. Larry explained their process,…read morescheduled a pick up around my limited availability and offered significantly better pricing than other shredding companies in the area. Cutting Edge picked up my boxes and shredded them at their location, with an option to watch the shredding online, and provided a certificate of destruction upon job completion. Larry and his son were incredibly helpful, flexible and trustworthy. I highly recommend Cutting Edge.

Service was great. Very friendly young man took care of me was drizzling a little bit. But I had…read moreeverything organized and ready to go and he was just fast. And for the money/value very much worth it.

Not a shredding company, they just take your info and try to get a real company to take the job…read more I called and gave my: Name Company name Phone Description of services needed They said I'd get a call "in the next hour or two." 24 hours later I received an email saying "we need some more information". Specifically: Name Company name Phone Description of services needed Now there's a company you want to trust with sensitive documents!

By the time I got out from my truck they ( 3-5people ) unloaded my trailer without my permission…read moreand this happened the second time even though I complained the first time .I was there with a friend , we did not need any help . It is our stuff, we put it on the scale not their five people rushing to unload without our permission . I am not sure if their workers are legitimate workers and they are aggressive , nasty talking people. Rushing one through the process only has the purpose of cheating on the pay, making one go with three aluminum cans bags on the steel scale ( with the truck and trailer on the scale ) has the same purpose., cheating the customers. I stand behind what I say . hope the village of Joliet will investigate this business for proper conduct and legitimate employees. Emilio C.

I called earlier before arriving to see what the price of bare bright was and when I got there they…read moresaid the price changed and can't do anything about it. Was 15 cents cheaper when I arrived so they basically just tell you a better price to get you there then when you go to cash register you find out they taking more. I'll stay with going to American scrap metal in alsip.