Great office and wonderful staff to work with. I highly recommend. They are always ready to assist…read morewith any questions or concerns.

I recently had to work with State Farm after having a vehicle accident. Wendy Sears is always a…read morepleasure to speak with. Her customer service is always top notch, and she has a way of making what seems like a difficult process way less stressful. Thanks, State Farm!

Firm itself is Decent although erie insurance was very upsetting to deal with so after 5 years we…read morehad to switch.

From the owner: Consolidated Insurance Services specializes in home, auto, life, and business insurance for…read morePalmyra, Harrisburg, and surrounding communities in Central Pennsylvania. As an independent agency, we are able to work with a wide range of top carriers to help you find the best coverage.

This is one of the worst companies I have ever had the misfortune to do business with…read more 1). They are difficult to contact and often do not return calls, two or three times using the excuse of a family emergency. 2). They are lazy. They don't look for the best rate for you. When my 18 year-old daughter was added to my auto policy they informed my wife that that would probably double the cost of our policy. When they finally got back to us sure enough their quote was double the previous cost. So I found alternative insurance that was better and cheaper and switched. When Access Insurance found out they were obviously pissed and then said they could beat my new quote by $500. So why didn't they originally? I suspect it's because they thought we would pay the higher rate. I also doubt they could actually beat the new quote. 3). Their administration is atrocious. They are still trying to bill me for the home coverage that was cancelled three months ago and have threatened me with collections. They have been informed FOUR times that this policy was cancelled, once by mail from my new agent, once on the phone by me, once by e-mail from me (to which I just received a generic response) and once by registered letter by me which included copies of the original letter from my new agent and the Acord Cancelations for both my auto and home policies. Seriously, stay well away from these people.

On April 7 I had a person with no drivers license pull out in front of me that was insured by…read moreAccess. Their insurance adjuster did not show up at the body shop at the appointment time. He came to my home and entered my property when I was not home after being requested not to do so. I have requested a rental car so that I do not miss work for my repairs. I am now missing work. Because two weeks have passed and they have not gotten me a rental car. No one returns your calls. They undercut your estimates, enter your private property without your permission and make you miss work when the accident was not your fault and they insured a driver without a drivers license! Horrible! Horrible! Service! Cathy L. Wilkes, BSN, RN, CCRN

No one up front. Weird feeling when you're inside waiting for someone to come to the front desk,…read morecoming in from the door is much weirder, the bathroom door is right there as soon as you enter. Overall, the people are fake, no aura or persona. Thank you.

Prior to switching to Looker Wolfe and Gephart, I used to have separate auto and home insurances…read more When I talked to LW&G agent, Dan Gephart, he provided me with a detail information, review my need, and provided us with a more comprehensive coverage for auto, home and personal liability insurance at a better rate. Whenever I have a question regarding my insurance, Dan always provided a good and easy to understand answer to my questions. Beyond that, he review my insurance need on regular basis and see if I need additional coverage or find a way to lower my insurance rate. It is great to have a place where I can get great service and at the same time a better price!

I have been with Allstate for years, since they took me in after a minor traffic ticket was…read moreregistered with my previous insurer, Liberty Mutual. All of a sudden, I was too much of a risk for them, even though the mistake I made was an honest one where a law appeared to be applied differently from where I had come from. After a few decades of being a good customer, with a clean record, I was simply dropped. Anyway, other than things running smoothly for the last 10 years or so with Allstate, what stands out to me was how smoothly a fender bender was handled, with no jump in my premium. Like clockwork. I only have good thoughts of Allstate... ... well, except for their equivalent of AAA. Being alone in the dark on a strange road and having to explain where I was to someone in India was ... choice. I switched to AAA, despite the supervisor's best efforts to help me. He told me he made 20 calls before finding a towing company willing to come out. Later, I learned from a AAA towing company that Allstate and multiple other insurance companies use, even on new cars, a service which, for some reason, doesn't treat their towing companies right, so towing companies aren't quick to accept jobs. In my experience, switching to AAA was a good move...but the Hershberger Agency had nothing to do with their roadside service.

very poor experience. Very manipulative staff and are not straight forward with quotes and what…read morethey have to offer.