Very friendly. Worked on exactly what I asked them too. And good price for a full year.

I'll make this short and sweet. They fried my newly planted baby grass and newly seeded lawn. I told the sales rep from day one when we set up the service, the side yard was all dirt and did not need to be treated, along with some other areas not to treat. That I was going to plant grass in the fall when it was cooler and after I had had a chance to prune the trees so there was sufficient sunlight for the grass to grow. Again, told them this day one. That doesn't include the couple of times I spoke to customer service and discussed notes to be left for the technician. They also drove an ATV over my newly seeded baby grass area during their chemical treatment, while it was wet. I was watering the lawn twice a day, and they have left the yard spun out and with ruts, it tore up the grass and the yard. Now they're trying to say that I never told them not to do the side yard, despite the fact that it was dirt and they didn't treat it all summer long. Seriously? It was too hot to plant grass during midsummer, so I planted it during the fall, and their technician actually came to the door and said they didn't want to treat that area because it was bad for the grass, which we already knew but appreciated him pointing it out. Our expectation was that they weren't going to treat it in the first place! Also, a technician treating our lawn informed their sales department that we may need assistance seeding, so they sent us a quote for them to seed the yard. I sent two emails back stating we were going to do it ourselves. Two emails because he sent a second email asking about the quote again. Perhaps if they paid attention a little more closely, this wouldn't have happened. He obviously didn't bother to read the first email I sent, otherwise, why send a second email asking the same questions after I had already declined? Another opportunity where they had the knowledge that we were going to be planting seed and have baby grass. They were perfectly aware of the fact that it was baby grass that can't tolerate that harsh chemical treatment! They themselves came to our door to inform us as I mentioned above. Now, nothing. It's our fault. They're saying that we didn't tell them that information, and they don't have the phone calls recorded to back up the information. How convenient for them! If they record the calls, they should have the calls I had on day one with their sales rep, right? There would be the proof that I told them about that side yard. And again, didn't treat it all summer long, and now they do? That beautiful green baby grass is mostly missing, dead or dying now. Thanks for that, Sharp Lawn Care! Save yourself the frustration and money, and find someone else who isn't going to drop the ball and leave you without a beautiful lawn. read more

See all