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    Sharp Rees-Stealy Rancho Bernardo

    3.0 (217 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

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    Esther H.

    Dr. Veena Arun (ophthalmologist) at Sharp Rees-Stealy Rancho Bernardo - is the most egotistical, narcissistic, incompetent, dismissive, and unprofessional Doctor I have ever had the displeasure of knowing. She takes ZERO accountability for laser surgeries that she performed on her patients when they come back to her for after-surgery problems or complications. I RARELY write negative reviews but I wanted people to know what you're getting yourself into when you go into her office. In Oct 2024, I went in for laser surgery with Dr. Arun. On the day of surgery, she was highly unprofessional taking a personal call right outside the office door where I could hear the entire conversation. She took her sweet time nearly 15 minutes on the phone while I was sitting there sweating with pre-surgery jitters. When she came in to perform the surgery, the surgery itself took half the time it did for her personal phonecall, and not one word of an apology. In Nov 2024, I returned for a follow up appointment. During this appointment she was again highly unprofessional and inappropriate, this time trying to elicit my law knowledge for her personal life problems stating she wanted to sue someone for defamation. [[HIGHLIGHT]]In late Nov 2024, I started having problems with my eye sight. "Floaters" appeared in my left eye and my vision was affected. I was scared and concerned! I reached out SEVERAL times to her office via phone and all those times I was told Dr. Arun and her staff were "UNAVAILABLE."[[ENDHIGHLIGHT]] On Jan 2, 2025, I wrote an appointment request via Sharp's app. Then wrote another message on Jan 8, 2025. I also called several times - always "NOT AVAILABLE." [[HIGHLIGHT]]On Jan 15, 2024 , Dr. Arun's assistant Veronica finally responded but she was argumentative, berating and scolding me on why my new eye problems had nothing to do Dr. Arun.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Then they tried to immediately transfer me to a different ophthalmologist Doctor.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]On Jan 16, 2025, I reported an official complaint about Dr. Arun and her office to Sharp Customer Service. And ONLY THEN on Jan 17, 2025 after submitting my complaint- Dr. Arun responded via Sharp app message[[ENDHIGHLIGHT]]. Note it has been nearly TWO MONTHS now since I've been freaking out. She feigned concern, but by then I lost all respect for her. She treats her patients like they are all beneath her, and her calm demeanor is a facade of her true narcissistic tendencies. If you value your eyes, your eyesight, and your health, STAY CLEAR of Dr. Veena Arun and her staff at Sharp Rees-Stealy! Currently I am finding a new eye Doctor to address my eyesight problems the incompetent Dr. Arun is responsible for.

    My PCP's first available appt.

    [[HIGHLIGHT]]In 15 years, I've been able to see my PCP May 3 times.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Just today, I tried to schedule an appt with her, thinking I'd be able to get something in September.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I've attached a screen shot of her first available. This is ridiculous!![[ENDHIGHLIGHT]]

    patient-ly waiting
    Arnel D.

    The hard working and friendly staff of Sharp Rees-Stealy deserve a round of applause. Friendly, patient and understanding. This facility is new and has all the higher tech gadgets you can count on. Parking is easy both on the lot and garage. Never gets too busy! Thanks for helping my wife and I prepare for the arrival and birth of our son. I highly recommend this place!

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    2 months ago

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    10 months ago

    Very thorough and expert care. A little wait time but nothing abnormal. [[HIGHLIGHT]]Great doctor and staff.[[ENDHIGHLIGHT]]

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    2 years ago

    They said the wait was 1 hour. It has now been more than 3 hours. [[HIGHLIGHT]]Not happy! Still waiting for a chest X-ray[[ENDHIGHLIGHT]]

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    Review Highlights - Sharp Rees-Stealy Rancho Bernardo

    I'm always so impressed with Sharp Rees-Stealy medical centers and can't even begin to express my gratitude for their care.

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