Good service provided quality service for the value and personal troubleshooting is also a great…read moreasset from them

If I could give less than 1 start I would…read more I took my 10 year old Lenovo laptop in to have the fan replaced. The machine was booting fine before that. I got the, we'll call you when it's ready, don't call us line. What away of doing business. I stopped in each week for 4 weeks and it still was not ready. Guy who worked on it told receptionist he was waiting for something to dry. He must have been talking about component paste. I started raising an issue about the number of weeks for a 15 minute job and what the check was the tech waiting to dry. Component paste doesn't need dry time. I waited 3 more days to pick up the machine. Got it home, booted it up and it would not boot. Never even made it to the Windows login dialog (oh yeah and they wanted my password too. if you give them a machine with sensitive data, you don't want to give them your password). Took it back. Told them no one ever tested the machine, oh yes we tested it. No way they could have tested otherwise they would have seen no login dialog. Another week. Went in. Receptionist told me she spent a lot of time researching this and this is a known issue with the motherboard. WHAT A BUNCH OF B.S. This machine worked fine until I took it to these people for 10 years. Never a problem until Computer Guys mismanaged and broke it. Handed me two disks where they took my data off. What modern computer has a disk drive any more. Listen I've worked in the IT industry for 30 years. I didn't do this job myself because I am already busy. I just wanted someone to fix the fan. A job of 15 minutes. $50 / per 15 minutes is pretty good rate. Better than my rate per hour. Only to have them completely bastardize my machine. These people don't know what they are doing in terms of business nor fixing your machine. Be ware.

I'm so impressed with how honest, genuine and kind these people were. I believe I am somewhat of a…read moretough critic because I hold myself to such high standards. I also rarely post reviews. The experience has to be outstanding - good or bad. This was EXCELLENT! You can really trust this group of people. Finally, to the Epic team - THANK YOU for being so great! I was blown away with this beyond 5 star service.

I needed assistance immediately (same day), due to computer issues. I called and the tech said he…read morewould leave and come right then and there. Within 30 minutes he was at my home. He was knowledgeable, and worked quickly. He stayed to ensure what needed to be done was going to occur, but was conscientious to not stay unnecessarily to be cost conscientious. More than 100 % satisfied! The fact that he was friendly and courteous was the icing on the cake!

I wouldn't give that store a nickle ever. The worst customer service. They take a simple task and…read moreturn it into a nightmare. If anyone will even greet you or help. I don't pay for rudeness, attitude and bad business practice. Don't do me any favors. I'll just buy a printer.

There weren't many people when we came so there are bored staffs that are very enthusiastic to help…read morepeople out. My husband was looking for a desk and a chair mat. The staff showed him around the store and the system to look on staples.com. They didnt have the desk he wanted but at least he knows.

They did a screen replacement but they destroyed my home button because it wasn't clicking and also…read moreit was causing my iPhone to restart constantly/not exiting sleep function so I had to end up throwing the button away this was a iPhone 7 Gold Model 32 GB. I'm not going there also the screen they installed was a very weak screen cracks even by barely touching it.

We had two gaming computers built for Christmas and San Jose Computer and phone did an amazing job…read more The computers look and run far better than we could have expected.

FANTASTIC! I cannot say enough great things about this place/owner/work. I basically walked out…read morewith a brand new phone in about an hour--fixed screen/new battery/charging port, have had ZERO issues now. Amazing customer service, very reasonable prices, fair quotes, efficient and polished craftsmanship. I will be back (hopefully, not soon haha) but with all broken devices in the future.

Great service, polite employees, fixed my granddaughters computer after she cracked her screen.read more

Mr.Daren from Mac+PC Tech perfectly worked on my 2013 Mac Mini. it was difficult to install the…read moreMacOs because of the release year of the Mac. but Daren from Mac+Pc Tech was able to troubleshoot the OS and do a fresh install of the compatible OS. Thanks Daren!