I foolishly allowed a thief/hacker to access my laptop, that had access to every bank account,…read moreevery password, every bit of identity information about me. I was panicked as they got into my bank accounts and wrecked havoc. Working with Wells Fargo Bank, they recommended iTech Repair for the clean up of my laptop. To add to my panic, I had to take a flight later that same day. I went to iTech and spoke with the very personable Nick, who was certain they could quickly and professionally accomplish the malware removal, virus removal, and computer security remediation for both my laptop and mobile phone. iTech went to work and within two hours cleaned up my phone and laptop, which was heavily infected. They were courteous, responsive, professional, thorough and efficient. Clearly they knew their stuff. They provided me with a list of infections that had permitted access, which I then could provide to the Wells Fargo Bank fraud investigation unit. Fast, efficient, engaged, polite, responsive and cost effective. I'm greatful to the iTech crew for their efforts and appreciative of Nick's courtesy and explanations. I totally commend them to you without reservation.

Brought my phone in at 3:15 and was told it'd be 2-3 hours I live 30 minutes away so just hung out…read morein the area . Received a call at 5:37 saying that It would actually be 2-3 days that they had to order a screen. I just picked my phone up(broken still because I will go somewhere else) complete time wasted no apology or anything when I picked up my phone either.

They were knowledgeable and helpful. Charge was reasonable. Fixed the problem and cleaned up…read morevirus and malware. Was ready for pickup at time they said.

I have already reviewed this store under my real name, Patricia Mandes. Read that review to learn…read moreabout my first experience with The Computer Guys. The service is terrific. I've had another experience, which I'll describe when I get my iPad back.

My iPhone 13 battery was dying so fast I had to keep a charger with me everywhere. Shay at Palatka…read moreTech Revive replaced the battery the same day, and the whole process was quick and professional. My phone now lasts all day and feels like new again. Shay was friendly, explained everything clearly, and made sure everything was working perfectly before I left. Great service at a fair price. I definitely recommend Palatka Tech Revive for iPhone battery replacements and any phone repair!

One man show and he is amazing! Always gets right back to you, very fair prices and you can trust…read morehim not to screw you over. I've been to him 3 time for issues with iPhone and iPad. He's great!

Super happy customer! Got my phone within 2 hours even when he was working on other phones. Very…read morenice and the pricing was very reasonable

Brought my computer in and it was fixed in no time. Got great information on what was the issue and…read morethe cost of repair was completely fair. I will be back for my computer needs.

Great service! Konstantin is a very nice person. He fixed…read morethe problem with my Apple laptop, and explained how to take care of my computer to make it live longer. Highest recommendations!

Good service provided quality service for the value and personal troubleshooting is also a great…read moreasset from them

If I could give less than 1 start I would…read more I took my 10 year old Lenovo laptop in to have the fan replaced. The machine was booting fine before that. I got the, we'll call you when it's ready, don't call us line. What away of doing business. I stopped in each week for 4 weeks and it still was not ready. Guy who worked on it told receptionist he was waiting for something to dry. He must have been talking about component paste. I started raising an issue about the number of weeks for a 15 minute job and what the check was the tech waiting to dry. Component paste doesn't need dry time. I waited 3 more days to pick up the machine. Got it home, booted it up and it would not boot. Never even made it to the Windows login dialog (oh yeah and they wanted my password too. if you give them a machine with sensitive data, you don't want to give them your password). Took it back. Told them no one ever tested the machine, oh yes we tested it. No way they could have tested otherwise they would have seen no login dialog. Another week. Went in. Receptionist told me she spent a lot of time researching this and this is a known issue with the motherboard. WHAT A BUNCH OF B.S. This machine worked fine until I took it to these people for 10 years. Never a problem until Computer Guys mismanaged and broke it. Handed me two disks where they took my data off. What modern computer has a disk drive any more. Listen I've worked in the IT industry for 30 years. I didn't do this job myself because I am already busy. I just wanted someone to fix the fan. A job of 15 minutes. $50 / per 15 minutes is pretty good rate. Better than my rate per hour. Only to have them completely bastardize my machine. These people don't know what they are doing in terms of business nor fixing your machine. Be ware.

Went in for some help soldering a new motor on my drone. Quick repair, friendly staff and really…read moreinteresting conversation. Definitely will be returning when I need more electronics/computer work done in the future. Great local place.

Great service,great guy,he helped me with my new computer after hours.he wanted me to be…read morehappy,which iam very happy.we would use his services again.

I had one hell of a mess, no internet, could not send or receive e-mails, could not sign-on to any…read moreof my accounts. Receive a call from my bank that someone tried to transfer $2500 out of one of my accounts. Made a call to My Computer Man he was here in last then 4 hours and within 10 min. he found I had been hacked and someone else had control of computer, my accounts, my e-mail, all my passwords. The hack job was due to a stupid thing I did. Ninety minutes later Kevin had me back in control, passwords changed on all major accounts, and receiving all my new and old e-mails. Everything back to normal in way less then 2 hours. This is not the first that Kevin and his team have worked miracles for me. THANKS KEVIN!!!!

The very best around and easy to work with. I have used them many times and will continue to do so…read more They are there when you need them and get positive results every time.