Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Have a crack in toilet tank. Since member of Preferred had someone come out to tell me if I needed…read moreto replace toilet. They said yes and also shutoff valve. Member price for low price toilet and valve and work: low of $957 and high of $1538. I am not the brightest but that seemed like a ripoff. Ordered toilet and valve from Amazon for $255 and installation will be around $200. Preferred has done work for me in the past but now it makes me wonder how much I have overpaid.

Kept me posted with driver pic and arrival time. Got the job done at a price that was better than…read moreexpected and over $100 less than a competitor's quote. Couldn't be happier with their service and will definitely keep them on file for any future needs!

Sorry to say that this company sent us an arrogant representative to discuss a Generac…read moreinstallation. He was dismissive of our concerns and made it sound like they were doing us a huge favor by agreeing to install a generator as long as we did all the work for approval. We found another company that provided superior customer service. I don't know if it was just Paul (who came to our house) or the whole company but we were a million times happier with another Charleston based company

Required what was needed. Very professional, knowledgeable and respectful. I have kept their number…read morefor future projects. I recommend.

We recently had Joseph from Jacobsen Electric install several new outlets in spots on the outside…read moreof our home. I engaged with several electricians & many were exorbitantly overpriced. Joseph's quote was very fair & he did a great job with the installation. I believe he warranties his work for a year. I'd confidently hire him again for electrical work.

Chris was great to work with. Extremely consistent in his work, flexible in his schedule and priced…read moreappropriately. Communication was great. I explained to Chris what I expected/wanted for the yard and he delivered without issue and with no oversight every single time. I would highly recommend Chris to anyone in the Low Country or surrounding areas.

Very professional ! Great attitude! Chris did amazing job on my yard! I highly recommend him to…read moreanyone who needs any type yard service !!

They are super efficient to respond!! They sent a crew out within 30 minutes of my inquiry into…read moretheir pricing, and then the crew took about 1.5 hours to fully mow, clean up the leaves, and trim the bushes! They were very nice and professional, and did an excellent job on my yard! Thank you Salina's and crew!!

I had them come out and remove a lot of underbrush in a wooded area in the back of my property and…read morethey did a fantastic job! They were also quick to give me a reasonable quote and to perform the service within a few days. I would definitely use them again.