This place is a joke! These people are not professional when you tell them listen all my brand new…read moreclothes are missing so where are the cameras? What are we gonna do about this? You know I'm trying to look for the owner and express my concerns. In a twisted and make you look as if you're lying as if you're the thief.

$7 for one load washed and tiny machine could hardly fit a full load. I ended up spending $14 just…read moreto wash my clothes and that's not even including the cost of drying. Very very disappointed. :( never paid this much for basic laundry experience not even that nice of a facility either... paid like $2 a load at the last place I went in Manchester so that was what I was expecting, might just be mass prices but atleast the staff was very helpful and friendly.

I continue to look for a new laundromat! Prices are high here and machines don't work ... they…read moreneed a rest or broken. Current staff is rude! Place is dirty! Owner must be taking $$$ and not putting funds back into business. Dump! Caution!

This was my first time visiting this laundromat today. The place was spotless and a friendly…read moreemployee was constantly cleaning and picking up and saying goodbye to customers as they left--this is much appreciated; made me feel comfortable and welcomed. The washers are brand new, environmentally friendly, fairly quick, and seemed to make my white clothing and towels even whiter, if that's possible. I put my lighter items in one small washer, the dark items in another, then used a medium-sized dryer to dry them all. I like how you can buy as much drying time as you need with the medium-sized dryers instead of wasting quarters. There is a change machine on the premises that will change up to $20 bills into quarters and an adequate amount of seating and folding tables. Perfect location as it's right near the Market Basket down the street so I can hit the supermarket after cleaning my clothes. Will definitely be back!

Highly recommend this business. Professional and high quality dry cleaning. I trust them with my…read morebest jackets, sweaters and pants, and the owner is always personable and friendly with great turn around time. Prior to the pandemic, I forgot to pick up a blazer and pair of pants, and I was thrilled to find out they are still there after over 10 months. Most places would never keep items for this long! Thank you for your excellent service.

I came here for the tailoring services, not the dry cleaning. I had a dress that needed some basic…read morestrap alterations, and this location was close to my office so I figured I'd drop by. It looks like it could use a little TLC inside - it's dim and stark, and the "room" off to the side for trying on clothing for tailoring is more like a box with a sliding door. However, the woman who helped measure me and pinned my dress knew her stuff. She was very thorough and kept rechecking to make sure I had enough space. She told me my dress would be ready to pick up in one week. The price for my alteration was a little more than I anticipated ($18), but the work done was flawless. It looked like that's how it would have appeared straight off the rack and fit perfectly!

Very professional and right on time. I would recommend them to anyone. If you missed a week in your…read moresubscription of an every other week delivery and pick up they would call you to see if you had any laundry.

I was staying at a hotel for a few weeks, waiting for my closing, and I had to get laundry done. I…read morewent there twice while I was in the area. The young girl that was there and I'm so sorry I don't remember her name because I should've written this review months ago, Absolutely incredible! She was so helpful, to not only me, but everybody that went in there, and everybody who called on the phone! So friendly, willing to go above, and beyond, while she was folding laundry, and finishing her tasks. I was in there in the afternoon, and I believe she said she worked in the evenings. She is definitely the reason that I went back!

They charged me $80 to shorten a simple dress. All they had to do is cut and hem. Paid almost the…read moresame for the dress. what a ripoff !!!. Last time I brought a wide uneven hem dress to them they charged 45.00

Update: I brought my wedding dress here for cleaning and they did a great job! I would trust them…read morewith special and expensive clothing.

I have been using this cleaner/tailor for several years. Surprised to see only a few reviews, so…read moredecided to add my 2 cents. They are very pleasant to deal with, both cleaners and tailoring - very nice family- I highly recommend them

We have been coming here for about a year, and have been extremely happy with the service. They are…read morekind and accommodating, and our clothes are always in great shape when we get them back. In instances when I have needed buttons changed/replaced, or stains removed, they are very transparent about the process and clear on expectations. It's not the cheapest in town, but the service is worth it.

This place is amazing. I was exuberated to receive my clothing in such pristine condition. The…read moreservice is A-tier, and the prices are affordable. I would recommend Westgate Cleaners if you are looking for reliability and quality service.

They have done a great job with my dry cleaning and laundry. The owners are very nice people.read more

I'll let you debate if it's worth the price…read more. $27 for 1 suit pants, 1 tie, and 1 suit jacket. 3 pieces. Outrageous for dry cleaning. (The reason for -1 star) The reason for 4 stars is because they told me this price when I dropped it off, and because I was pressed for time and this is the only one in the area with good reviews, I went with them. Also, they got all 3 pieces done in the time they said they would. And they made my suit that was covered with weird stains look like new. You debate if it's worth the price. This is one of the few decently reviewed places in the area surrounding Lowell, so I went to it instead of others actually in the city. I'm probably gonna go somewhere else for half the price, I just have to find one that has good reviews first.

here's an update on becoming a regular with michelle's cleaners: fantastic! i picked up my two…read morecashmere sweaters today and they're wonderful. when i originally dropped them off i asked for a cleaning and to remove the storage smells it may have lingering. once i got home and removed the plastic they were both so soft along with no odor. i did have a few moth holes in the green sweater that i plan on repairing by sewing and i made sure to mentioned it. i appreciate that they weren't ripped further nor any additional holes once inspected. i make sure to tip when i'm able to because the work is shown whenever i pick up my drop offs. it's great to have oscar and the owner interact kindly, it makes me feel welcomed and keeps me coming back. michelle's will continue to have my business and i'm happy to always support local small businesses. i prefer quality and will pay the price to meet that expectation, i highly recommend them!