Very inviting and clean inside! The staff is very friendly and treat you as a client very well.read more

Very professional and customer service oriented. They make sure clients feel comfortable especially…read morewhen nervous. Really recommend their team.

Your typical 4 star day spa. Nothing "above and beyond", but nothing lacking either. I had Venessa…read morefor a massage and noted four problem areas. All four were done in the short 55 minute massage to satisfaction. The whole process was relaxing and I'd recommend them to others. For a facial, Jenni talked the perfect amount and provided a great overall experience. She even sacrificed some of her lunch to give a last minute eyebrow wax. She also gave great skin care referrals. It is worth noting that they're a little excessive with their fees so if you can't have a schedule set in stone 48+ in advance, then this isn't the place for you. It's unfortunate they don't excersise the professional courtesy you'd normally expect.

One of the best massages I've ever had. I wish I lived closer to come back more often. The oil…read morescents they use are amazing and their staff are so understanding and friendly.

Wow Rachel is amazing! I am extremely hesitant on cosmetic procedures. I went in for Botox for the…read morefirst time and Rachel made sure to explain the whole process and prioritized my comfort as well. I am so happy with my results and the kindness the staff showed!! I drove 7 hours total just to go back to her and Dr. Butler for just a little bit of filler in my nose. Dr. Butler is also incredible. He is extremely thorough and communicated every step, making sure I understood everything about the process. My nose has been an insecurity of mine since I was a little girl, but never was fully committed to rhinoplasty. Dr. Butler and Rachel seriously changed my life and boosted my confidence!! This staff is amazing. I also received a hydrafacial from Cass and it was a dream. Case did a wonderful job on my skin and I am still glowing 3 weeks later! You all are AWESOME! Can't wait to come back

I have been seeing Amanda Davis at the Skin Care Center for years. She is always so patient with me…read moreand really makes sure I understand the process, how each procedure works and recovery time.

I cannot say enough wonderful things about my experience with Dr. Butler and the entire team. From…read moremy very first consultation and follow up appointments, I felt informed, supported, and genuinely cared for. Dr. Butler took the time to listen to my goals, answer every question, and explain the procedure in detail. I never felt pressured, and I appreciated the honest recommendations. I am only two weeks post op and am already extremely happy with the results . The incisions are healing beautifully, and the attention to detail is evident in the outcome!

If you are considering surgery with Dr. Butler or anyone at Gulf Coast Plastic Surgery, I strongly…read moreencourage you to read this review carefully. I underwent a primary rhinoplasty with Dr. Butler in July 2024. During my consultation, I clearly stated my two main goals: reducing my dorsal hump and lifting or rotating the nasal tip. Dr. Butler told me that my tip angle was already appropriate and that reducing the dorsal hump would cause the tip to "fix itself." Although I questioned this explanation, I trusted his professional judgment and proceeded with surgery. From the early postoperative period, it was evident that something was wrong. Even with the cast still on, my nasal tip appeared droopy and unsupported. I also want to note that no taping or support was ever used postoperatively to help maintain tip position. I was repeatedly reassured that this was normal and advised to "give it time." At cast removal, the issue became more apparent. Although swelling masked some of the deformity, my tip remained rotated downward, consistent with a developing pollybeak deformity. I again raised concerns and was told that all swelling had "settled into the tip" from the cast and that there was nothing to worry about. Between two and three months post-op, after moving out of state, I sent multiple emails to Dr. Butler's nurse expressing concern about my collapsed, downward-drooping tip and a prominent bump at the tip of my nose that appeared to be protruding cartilage. These concerns were again dismissed and attributed to swelling due to my being "very active," and I was told I would need to wait until six months post-op for evaluation. At my six-month in-person appointment, my appearance had not improved and had, in fact, worsened. I raised my concerns directly with Dr. Butler regarding the obvious pollybeak deformity. His response was dismissive; he stated, "Someone's been online, haven't they," and told me that my nose looked great and that he "wouldn't have changed a thing." No revision, corrective plan, or financial accommodation was offered. Following this appointment, I consulted with three well-known U.S. revision rhinoplasty specialists, all of whom independently confirmed a clear pollybeak deformity, a droopy and under-rotated tip, and protruding cartilage irregularities. Ultimately, I required revision rhinoplasty at fifteen months post-op, at an additional cost of $15,000. Several months after my surgery, I reviewed the practice's website and was shocked to find my photos being used in a misleading manner. Although I signed a photo release, I did not consent to false or deceptive representation. The photo labeled as my "before" image is actually my six-month post-op result, while the photo labeled as my "after" image appears to be taken within the first month post-op, when swelling temporarily obscured the deformity. The website claims the "after" photo was taken at four months post-op, despite me not having a four-month appointment. If my nose truly "looked great," it is concerning that my unsatisfactory six-month result was used as a "before" image. I have attached screenshots and accurate before-and-after photos for reference. I reached out to the office to express my concerns regarding my postoperative care and the misleading use of my photos and received no response. I am sharing my experience so that others can make a fully informed decision and avoid the physical, emotional, and financial distress that I endured.

Made me feel very comfortable. Almost fell asleep during my session- woke up and was hair free!…read moreVery happy with my results

Been going to Shelby Owens since 2008 (thru 2012 now). Have had 20-30+ appointments with her. She…read moreis very knowledgeable person and also very efficient in electrolysis and laser hair removal. I've never experienced a single skin reaction problem from her treatments. The building is old, however, the office is well maintained. I am personally aware of 2 other people who have ongoing treatments from Ms. Owens, without problems.

From the moment you walk through the door, you are treated like family. The entire team is…read morewelcoming, professional, and genuinely cares about their patients. What impresses me most is that they remember your name and even conversations from previous visits, which makes every appointment feel personal and comfortable. They take the time to make you feel relaxed throughout the entire experience, and the results speak for themselves. I always leave feeling refreshed, confident, and looking younger than when I arrived. If you're looking for a team that combines exceptional service, attention to detail, and outstanding results, I highly recommend them. They are simply the best. -- Josh Belcher

Dr. Lebeau and staff are incredible. They are knowledgeable and transparent. They really take their…read moretime to connect with clients and they are so caring. They truly are a quality practice. Five stars.

Went to Jen at Emerald and was so impressed by all the services they offer! Jen was so informative…read moreand helped calm me down as I got Botox for the first time! She did an incredible job. I love that they're a small business that supports other local businesses and you can tell how much they care about the community

From the owner: At Emerald Aesthetics, we believe that your aesthetic journey should be personal, goal-oriented,…read moreand rooted in trust. What makes us different is our commitment to creating a customized experience that truly puts you first. Located in the heart of Downtown Pensacola, just one block from Palafox Street, we’re proud to be a small, woman-owned practice that values quality over quantity. Our founder and primary injector, Jennifer, is a Physician Assistant who built Emerald Aesthetics to be a space where clients feel heard, supported, and genuinely cared for. We keep our team intentionally small so we can offer longer appointment times, personalized consultations, and tailored treatment plans that focus on both results and education. Whether you’re coming in for Botox, fillers, laser hair removal, or medical weight loss, we’re here to listen to your goals and walk alongside you every step of the way. We don’t believe in one-size-fits-all treatments. Instead, we combine advanced training with cutting-edge technology—like our Clarity II laser and ZO Skin Health products—to ensure you receive safe, effective, and lasting results. Our warm and welcoming environment reflects who we are: a passionate team dedicated to building relationships, celebrating your wins, and making you feel at home every time you visit. At Emerald Aesthetics, you’re not just a client—you’re part of our story.

What a HORRIBLE place to go. I came in for 11's and they ended up charging me DOUBLE ($780) what I…read morehave EVER paid before only to get lopsided eyebrows. They of course did not tell me before how much, and I expected to be reasonably close to what I paid 4 months prior. If you go here (I would NOT recommend) be sure you have an EXACT price before they start. I went back a few days later because one eye sagged and the other was like Dr. Spock and another girl tried to fix one side but said there was no way to fix the sagging side without possibly making it worse. And to add insult to injury, they scheduled a follow up and said if it was ok to just not come. Of course at this point there was no way I'd EVER go back- and they charged my account $50! This place is unbelievable!! Not only did they scam me on the price, they did a horrible job.

For those of you angry at paying for Botox. You need to call your bank. They do not offer BOTOX…read more Asked 5 times during scheduling and arrived at being snuck in dysport. Which is the cheapest at $5 they are charging 10 and said it's TOX which is a slick and misleading lie they tell you to get you in the door. They do not carry Botox. I received my 25 dollar deposit back , She said, Sorry for the miscommunication" Bold face lie She falsely smirked knowing I caught them shoveling a lie in a barrel. If you were told it was Botox then get a refund or call your bank and report them to the state. They tell you TOX which is not Botox. Old school used cars tactics...