Camille and her team have been cleaning for us for years now and it's always wonderful to come up…read moreto a perfectly clean place. Thank you Camille!!! :)

Hey Camille-- why have you declined my request of reimbursing $200 as you had agreed?? That's…read moreactually nothing compare to what it should be-- I actually did not want to make a bigger deal of it and just move on after everything that wasn't cleaned/done-- dirty floors, stove, brand new tea kettle uncleared, no bathroom or kitchen dish mats, stained hand towels, dirty duvets, dirty sheets/glitter under sheets, stove not clean, old sticky big spot of greasy stains in oven, wet/water puddle in dishes in cabinets just to name a few? Is this really the kind of service you've become? Very disappointing. " was my latest text to the owner. The response was "I don't appreciate you belittling me"... not belittling but disappointed that everything I've listed that wasn't cleaned and then you petty over $150-$200 for several dirty uncleaned units is sad. After all this, I was told my multiple units of townhomes of approx. 800 sqft was not worth her time of $155-$165 per units each time while another business just gladly wanted my business. And that other business has well over 20+ excellent reviews/referrals and they're cheaper, lucky for me. Mine you, this is for frequent cleaning, not deep cleaning. Camille says because they have to do linens is why she charged me this much and says she pays a living wage to her cleaners which I was all for it. Well, she knew she wasn't going to be earning my business any longer. I was really embarrassed and actually ashamed for her. This is all she can say when you get caught red handed not knowing that the owner is actually the guest checking in? Saying she has more business and that she gets paid more, after I've given her 6 months of business and hardly any complaints from me. Unfortunately, I shouldn't have been too nice and the cleaners got away with not cleaning thoroughly/cutting corners. I had to trust them, I live out of town and only come in once in and awhile (but now I've learned, I have cameras in front). At some point, I actually believed her more than my guests sometimes when they complained about certain uncleanliness-- gave them the benefit of the doubt-- yes, I now realize I was too trustworthy = idiot me. Now I know I was wrong since I see clearly with my own 2 eyes when I checked into 2 of the units myself and it was dirty (see attached the pictures). I still did not intend to write this but because this owner is strictly about money, lying/not trustworthy and not about quality of service/integrity, I felt obligated to write about my experiences. Finding a good cleaning company with I integrity and trustworthy is hard. Unfortunately, the previous one I used moved away that had the good cleaner. I'm just overwhelmingly disappointed how this all unfold to the very end. I've really witnessed how petty this business owner is and how she handles her clients. It's quite VERY disappointing as all I want was a clean place to go to myself, the owner and she barely apologize and instead says she didn't know what happened??? I guess that's what you say when you get caught and don't know what else to say. Believe it or not, How do you not take responsibility for it and profusely apologize no matter what you know or not, the place was not even vacuumed! As a customer-- I just expected to walk into a clean place since I'm only there for a quick couple of nights. It's too late for the cleaners to come and distract/ intrude into my family time, especially when you just check in late at night. Later she finally admits she lost cleaners, took too many business, over stretched herself, etc... etc but also said she looked at those units and that it was cleaned-- well yes, it doesn't really get that dirty but you can still tell if it hasn't been cleaned---the lies continues. Said she'd reimburse $50/unit and didn't even keep her word, how sad and petty. Seriously, $50 x 3= $150 is something to make a big deal of after the thousands of dollars she's made from me?? I was really just trying to see how far someone will go to try to be defensive when they've gotten caught red handed. That ultimately broke the trust. One of the neighbors, finally confessed to me before I left because she and her family helps me watches over the place. She didn't think the cleaners have been doing a great job, they would be in and out waaayyyy too fast, couldn't have thoroughly cleaned-- that says it all. Your money, your trust, your choice... just saying.

**Editing to add that Kristina's cleaning got us our full deposit back!!…read more Kristina did a great job doing our move out clean. It was so nice to not worry about cleaning our place while we were moving. I can't believe how clean she got our shower and the grout! I think it was cleaner than when we moved into that place! Kristina is a pleasure to work with and was a great communicator.

I recently purchased a home in South Lake Tahoe, it was a rental & the previous owner left it as…read moreis. I called Kristina & she was up for the challenge. Her bid was reasonable, especially considering the task at hand. She was able to complete the job in 2 visits, which is remarkable considering the size of the home & how unkempt it was. I cannot say enough positive things about Heavenly Housekeeping.

I've had Becky and her team at my place 2 times now and must say, I think they are awesome. Becky…read moreis as nice a person to work with as you'll find and she's got something that makes my hardwood floors look GREAT!! Now is the time to get your place cleaned up!! Give them a try.

We were invaded by rats and mice. Becky and her team was able to do a deep clean and sanitized the…read moreareas that were affected. As well as steam clean our carpets. She was so detailed and very diligent with her work. Not only that but super friendly and outgoing and really took pride in her work. Defiantly hire her again in a heart beat. I recommend anyone who need cleaning job done right to use Becky and her team.

GM Cleaning services have been very accommodating with the ever changing schedule of a vacation…read morerental.They have done an excellent job cleaning and do the job the way we want.They have allowed us to keep our 5 star reviews. I would highly recommend them.

From the owner: GM Cleaning is a professional office cleaning company serving clients in and around the South Lake…read moreTahoe area. We have over 16 years of experience helping businesses with all their cleaning needs. Our cleaners treat every project as if it was their own space, and no job is finished until it's done to your complete satisfaction. Contact us today to book a cleaning!

Amazing! I only needed a portion of my house cleaned and they did a fantastic job! Very easy…read morecommunication and service was done in a timely manner. The quote was reasonable and honores even though the job was tougher than expected. I will definitely recommend to others!

We have been working with Franco and his team for 4 years and couldn't be happier. They are…read moreresponsive, thoughtful, flexible with scheduling, pay attention to details and very open to feedback. They have met all of our expectations. We feel so lucky to have them help us care for our South Lake Tahoe cabin!

I was in a bind when another local cleaner was fully booked. I called Sierra and she answered the…read morephone, unlike ALL of the other local services. I only requested her to clean one room, but she went above and beyond recognizing the house needed more help than I realized. She cleaned the house perfectly and I'm highly impressed. If you vacation rent your house & want your house staged perfectly, call Sierra because she'll get the job done right. If you just need your house cleaned regularly, you won't be disappointed. I have already recommended her to everybody who I know in Stateline, NV and South Lake Tahoe. Thank you, Sierra, for your help and friendly professionalism.

I have worked multiple times with Sierra to be our go to for everything. She helps us manage our…read moreproperty and is our final eyes before anyone checks in. I can count on her for everything. From aiding with internet connection to organizing. Recently she helped organize my supply closet and linen cabinet, and I couldn't be more pleased with the results! She transformed both areas from cluttered and chaotic spaces into well-organized, functional storage. Sierra's attention to detail and efficiency were impressive, and she even took the time to recommend a few additional purchases that will enhance the overall experience for my guests, like softer washcloths and a new kitchen broom. If you're looking for someone who can take on the challenge of organizing your space and providing helpful suggestions, I highly recommend Sierra. I'll be posting the before and after photos so you can see the incredible transformation yourself. Thank you, Sierra, for your hard work! For anyone looking for her services, you can reach Sierra at 530-206-0660. Don't hesitate.

The experience I had with this company was very disappointing. I reached out to them 5 weeks before…read moreI requested a cleaning. I was told a price while on the phone with the owner and made it clear this was a one time cleaning but something we would like to continue every few months. After agreeing to the date and telling me they would follow up with a time I thought we were in a good place. Flash forward to the week I was supposed to get my home cleaned I had to reach out to them and they proceeded to quote me double the price they quoted me through yelp and a phone conversation AND were trying to change the date they would clean. This is unprofessional and unreliable and very disappointing. I can't stand when a business doesn't follow through on things when you plan your schedule around it. Please do better for the other people you work with and don't pull the rug from under people when something was previously discussed.

Highly recommend Victor and his crew! They do a great job for a reasonable price. I had them do an…read moreinitial deep clean and we'll continue on a every two week basis from here. Thankful to have found them!

We own an investment property in South Lake Tahoe that we operate as a highly successful short term…read morevacation rental. I live a 4 hour drive away, so having extraordinary cleaning services is essential to my business. Beatriz and her Busy B Hernandez Cleaning Service have my highest recommendations. Beyond a great cleaning, Beatriz also offers excellent listening and communication skills, critical to prevention/management of problems. She is generous, reliable, has a wonderful sense of humor, and exemplifies great integrity. She commonly goes 'above and beyond' in service to her customers (residential and key offices in the area) Life is all about who you partner with, in Beatriz and her cleaning service, we have a super partnership!

From the owner: Busy B Hernandez Home and Office Cleaning Services, in State Line, NV provides residential and…read morecommercial cleaning services. We provide expert house, home, and vacation rental cleaning. Our maid service includes floor cleaning, kitchen cleaning, bathroom, oven, and deep cleaning services.