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    1.0 (1 review)
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    CVS Pharmacy

    CVS Pharmacy

    2.0(26 reviews)
    0.6 mi
    $$$

    The wait time for the pharmacy is atrocious. The customer service for them is also terrible, and it…read moreseems the people working have no idea what they're doing. Spent 2 hours trying to get some medications that should have been ready when we got there.

    Now I understand why all my providers have asked me to switch pharmacies. I never had a "major"…read moreissue until today. It was even my prescription. It was for my dying FIL; who I needed to reorder meds for. I was spun in circles 4 times- because my phone number doesn't match his DOB; I kept asking the automated system for to leave message, and to speak with a live person- just kept spinning me. So, I hung up and tried again, same result. So, I hung up and hit provider instead. Wow! The pharmacist could NOT have been anymore rude. I explained the situation three times to her. Told her I even had my own personal issue the other day- and finally got a live person- and the person I spoke with the other day was so apoligetic and agreed their system is terrible. However, this pharmacist today has zero empathy and so hyper focused on the fact that I chose provider as my option. She clearly had no patience or desire to deal with a customer today. I was going to ask her to assist me in setting up the proper phone number so we didn't keep running into this issue; and so I didn't have to hit one as if I was a provider. However, her rudeness just continue "Don't do it again" She had Zero compassion for the fact I was trying to get meds via HOSPICE FOR MY DYING FIL. Avoid CVS Marsfhfield at all costs. CVS should be ashamed they hire people like this. My husband stopped even calling CVS because of the automated system and now instead just goes directly there to check on and pick his dads meds order. It's rather disturbing that we can't even call the pharmacy to check on meds before heading there. Each time he has gone they've messed up the order- and each time he's had to wait for them to correct it.

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    Shell - servicestations - Updated May 2026

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