This place is a hidden gem! I'm not from here so I was struggling to find a place for alignments…read more Davis never answers their phones and the few others were quoting RIDICULOUS prices. Then I was told about Reggie's...they answer on the first ring and quote REAL prices. I came when they told me to and they started immediately versus leaving me to sit around. The gentleman at the front desk is so personable, I felt like I was talking to a family member. The mechanic that worked on my truck let me see how alignments are done and went about and beyond to make sure my truck drove smooth before I left. Lastly, the owner, Reggie is one cool guy! He was so friendly and funny, all the customers love him and the staff. They are so down to earth, I didn't want to leave when my truck was finished! We were all standing around talking like we knew each other for years, lol. I told them they have a new, loyal customer. These guys are great!

From the owner: Automobile Air Conditioning Equipment-Service & Repair, Auto Repair & Service, Towing,…read moreTransmissions-Other, Automobile Air Conditioning Equipment, Automobile Parts & Supplies

They were the only ones in douglas who could figure out what was going on with my car and didn't…read morecharge me an arm and a leg!!! They were efficient, very helpful and abou w all the service was top of the line! Always a pleasure going there!!!

Super impressive work and extremely reliable service at M&R. I say if i could rate this place from…read more1-5 stars i would give them 10 stars !!!! Never have I ever felt more informed and in good hands than at M&R! Family run business that surpasses any auto shop, engine repair, or custom automotive upgrades like this place! Miguel & Miguel Jr are top rated mechanics with the ultimate team to get the job done. Showed up to thier place with a blown out engine and issues from front to rear. Just a few things to list was airbox issue, transmission leak, oil leaks, blown engine due to turbo blow out, she was a huge wreck, got the truck online to help me move, ebay truck = bad idea. M&R made my 2007 dodge ram 5.9l diesel roar as quickly as possible! From M&R I drove that truck directly to LA towing an empty 20 foot trailer. Once I packed up and loaded the trailer and truck i drove from LA to Montana at max capacity weight 3 times round trip! Also drove her to Minnesota twice! Not one issue since M&R!! Also note my truck already had some serious mileage, 200,000.

I had an issue burping my coolant and I didn't have the proper equipment so I took my truck across…read morethe street to Rojas. I'd done business with them before and I was trusting of them so I had no issue taking my only vehicle there. I expressed that I had a procedure in Jacksonville the next day and needed to leave by 6. It was 4 when I got there. When he called and told me my truck was ready, I asked him was he sure I'll be okay. He stated he'd driven it around and he got the air bubbles out the coolant. I was confident I could drive safe now. Boy was I wrong. 7 miles outside of Jacksonville my engine light started flashing and I heard gurgling. My engine overheated and it was getting dark. Terrified, I didn't know what to do. I immediately called him. Voicemail wasn't set up so I texted him. I was ignored. I was alone and stranded and missed my entire procedure. The next day, he still never bothered to call. It was the Florida state patrol that saved me and towed my truck in. The state mechanic told me there was no way anyone removed the air pockets from my coolant. I was deeply saddened and disappointed. I texted him again today to give him an opportunity to explain this. Still ignored. It was a $65 lesson in trust that I learned the hard way. I just marked them off my list and will find someone I can trust who doesn't just take my money and refuse to make it right. I will never go there again. The sad part is I respected them so much and wanted to support their business.

Got my car in and repaired the same day. Very pleased with the work and the service was outstandingread more

I called on 06/07/21 to see if they can service a 2010 VW CC a/c compressor and the elderly lady…read morethe took my info seemed unsure of whether they can or not . She took my info about the car, problem and my name and number. She stated the person that would know was not available at the time and would return my my call. That never happened . Fast forward two days later when I followed up, the same elderly lady answered and as soon as she realized it was me she was short, and said they "meant to call" (to me me that meant we chose not to call) and stated "no we don't have anything on that" that didn't make any sense. I ask what do you mean? She said No, we can't work on it. I thanked her for answering the call and hung up. This place is most likely a mom/pop business run with a sense of informality with a lack of professionalism and customer service. All I wanted was a less costly repair vs dealership. I decided for peace of mind I will have dealership get the job done first time all of the time with a no haggle 12 month warranty vs the wort6hless business Northside automotive is at this point. If you care about good customer service and don't want to gamble on a repair. Avoid this shop. I can afford dealership prices just wanted to save so I took a chance. No more chances.

When we had a breakdown recently, Don drove more than two hours to "rescue" us. That day, summer…read moreheat and thunderstorms were vicious, but his driving was impeccable even in the hardest rain and constant thunder and lightning. He truly seems to be a true southern gentleman in manners, and during our ordeal he was extremely kind, funny, and professional and just seemed to go the extra mile to make sure we were comfortable and taken care of during the unpleasant experience of breaking down so far from home. He can never know how much we appreciated him, and we highly, highly recommend his services.