Yeah, I once complained because I thought my car's paintwork had been scratched by the machine (or…read moreleftover grit in the bristles) I was confronted very much with a we don't care, not our fault or problem attitude. Admittedly I still go there to use the wash since it's still the best (only?) attended automatic car wash in west fife, but it's only out of reluctant laziness. I guess I can see why they aren't too bothered about losing a customer or two they profit by volume, not individual customer care. However as a business owner myself I'd never dream of acting like this to customers.

Great, dropped in on the off chance of getting my car valeted. They were able to fit me in, so…read moredecided to get their full valet as haven't had my car valeted for about 8 months after a bad experience elsewhere in Dunfermline, I returned for my car after a 3 hour shopping trip. I've never had my car valeted to this standard before, I did have juice stains on the back seat that others hadn't been able to remove, down the side of the front seat have been cleaned, all the areas that really annoy me that normally get missed they got, even around the fuel cap area was all cleaned, the car still smells great after 10 days I will be returning more often, really nice people too. A+

The Bp Service station at the Forth Road Bridge in South Queensferry is one of the better garages…read morein South Queensferry. Within the shop there are Marks and Spencer food and also a Wild Bean Café. There are a lot of pumps for fuel including a pump for lorries, however there isn't much room for lorries if they are looking to stop and the turning area isn't that great either. However, it is still a well used garage for fuel. Handy if you are needing something quick for tea or even just a pint of milk. There is also a cash machine, which doesn't charge for withdrawals.

As with most BP stations there fuel is always a few pennies for than anywhere else but if you're…read morestuck then this is a huge petrol station. The shop is massive and has a large deli-france in it which does the most wonderful pastries, baguettes and muffins. These are not at all cheap but they are fresh unlike normal garage food. The muffins start from £1.39 and the sandwiches from £2.49. The staff are friendly and helpful and they keep a good range of items not just the obligatory coca-cola and irn-bru for soft drinks. They also stock barbecue coals, wood (for wood burners) and some coal.

Great, local garage who do great work at reasonable prices…read more Took my car in when the exhaust fell off. Despite it being a busy afternoon, they fitted me in, did the work and the car was ready to collect 3 hours later. Car had been in here before and also had the same consistent service. No endless list afterwards of other work which *should* be done, just a reasonable bill and a working car with a new exhaust :-)

Been using them for years with multiple vehicles, never had a problem with them. Pricing is good if…read moreyou compare them with 'Main Dealers'.

I think they're great, especially if you own a BMW. they always seems to diagnose quickly, fix the…read moreissue without reoccurring problems or issues. I've taken my car to other garages and they don't fix it properly, simple things like recoding the battery (and putting the correct battery in the first place) as they don't have the knowledge and experience of the cars and how they're built. Like anything, you go cheap, you get cheap. They're not the cheapest, but not overly expensive, would you rather have the peace of mind your in the right hands?

Very impressed. Wet, busy Saturday and asked what was wrong. They took my keys and said I'd be…read moreinformed within 40 minutes what was required. Within that time period I was phoned and told they had checked all the tyres, inflated the one which had set off the sensor and that it was free. I asked if they had a jar for tips etc and they just smiled and said not required.

I've only dealt with Kwik Fit once, but after the experience, I won't be going back…read more Earlier this week my boyfriend noticed his brakes acting a bit funny and he expected that the winter grit was clogging them up. So, he swung his car into the nearest mechanic and went on his way. They phoned him once, saying that the brakes needed this that and the other thing, and oh did he want a full service while he was there? He agreed, and away they went. When we picked up the car we were greeted by the manager who mentioned that they'd had to jump the car to get it started. They what? He said that there was an issue with the alternator. There was? Since when? He reported that the battery wasn't charging properly because of this and the car might not turn on again without a jump. What??? When my guy dropped his car off, the only issue was with the brakes. All of a sudden it's being reported that there is a major electrical fault which, by the way, is going to cost about £250 to fix. We had places to be and were confident that there couldn't really be a problem because we'd had absolutely no problems with the alternator before taking it to Kwik Fit, so we took the car and headed on our way. Five minutes later the car started ticking, then all of the lights on the dashboard went off. We pulled the car over to check it out, turned it off, and were never able to turn it back on. We have since been told that the alternator really can go at any time. It's a tough one though, because mechanics have a bad reputation and as such it is very hard not to wonder at the amazing timing of the whole thing. The alternator was perfectly fine and the battery light was off before taking it in. Upon picking it up, the whole thing's screwed and needs an overhaul? What? Beyond that, under the assumption that this was indeed a problem from the start, the question put to us by the roadside assistance guy was - why on earth did they do all of the fiddly little additions to the service, and not even mention the alternator until we arrived to pick up the car? We were told that this should absolutely have been dealt with before anything else. So, the car has now been taken to a different mechanic who is miles away, but our view is that anyone is better than Kwik Fit.

I booked an appointment online and specified the tyres I wanted for my car. When I got there they…read morewere expecting me and got started straight away. The wheel alignment they also carried out fixed the slight pull to the left. The downside is the waiting area, I don't know when it was last cleaned but it has been a while. It could do with a thorough clean.

My car recently failed it's MOT due to a faulty Catalytic Converter. I remembered I'd had a new one…read moreinstalled 20 months ago at Kwik Fit, Dunfermline. On calling to enquire if this was covered under warranty I was reassured, without hesitation, that it was (for three years) and told to bring my car in. A new Catalytic Converter was ordered and fitted withing 24 hours, no questions asked. The member of staff who dealt with me from start to finish was Liam, He was professional, polite and friendly and kept me informed at every stage. I was very happy with the service provided by Kwik Fit who proved true to their after sales commitments . Excellent service.

I've often though of Shell petrol stations as being one of the most expensive and I'm not sure why…read moreI was passing here but noticed that their petrol was the cheapest in the area (currently 92.9), this petrol station is always busy but petrol is the only thing that's cheap here. A 2L bottle of Irn-Bru costs £2.69 and a 600ml bottle £1.09. The same can be said for their sweets, snacks and crisps. Most are quite overpriced except for the odd offer (most recently 2 KitKat Duo's for £1). They stock a limited range of magazines, car care products, gifts (boxes of chocolates), but a large range of chocolate bars, snacks (including facilities to make pot noodles, hot chocolate) and a large range of flowers. Which although is the usual mixed bouquets aren't half-dead like most petrol stations and prices for these start from £3.99 for a carnation mixed bouquet. They stock a wide range of tabloids and some broadsheets as well as motoring magazines. A cash point is also available on site which is supplied by Abbey (free to use cash machine).