I was really nervous as I have not had pleasant experiences buying cars. But Richelle was very nice and helpful and put my mind at ease. She went over everything and was not pushy or anything like I had experienced. Actually I was pleasantly surprised when I saw a woman who was going to assist me. Thank you Richelle for all your help and expertise. I would definitely recommend her and Shenango Honda read more

I wholeheartedly recommend the service department at Shenango Honda. Both ladies in the service department were friendly and polite. They went over the service of my car which was in for an oil change and tire rotation and ensured it would be done in a timely manner. I primarily dealt with Gina who was very good with all customers and employees. It was nice to find a place which was true to their word. Friendly, polite and great service! read more

Let's be honest, no one likes car shopping. So when my husband said "let's look at a car down in Sharon" I thought he was crazy. But it was the right decision. They were laid back, not pushy and very helpful. We came to see a specific car and they gave us time with that car without pushing us to other (more expensive) options. We ended up buying a used Honda Odyssey from them. It was the easiest car buying process I've had. No haggling, easy to understand finance options. Clear instructions for anything we needed to complete on our end. I definitely recommend them for a car buying experience. read more

Unfortunately they had the best deal on the car I wanted otherwise I would NEVER EVER EVER use this dealership. We contacted Kaylah Wednesday and she did not respond to any of our texts or calls. Due to her incompetence, we had nothing set up when we arrived Saturday and could not leave with the car that day as out-of-state registration apparently cannot happen on weekends. I was told everything was in order on Monday but after driving four hours to the dealership on Tuesday absolutely nothing had been done. I spent 2 hours with the definition of incompetence (Bob) telling him how to do his job. He knew absolutely nothing about registering my car out of state but could have done his research Saturday or Monday (when I was told everything was ready) instead of wasting my time while he floundered in the back on Tuesday. When I finally got into my car there was a dirty rag in the backseat but it looked like nothing had actually been cleaned. I specifically asked Kaylah if the car would be cleaned before I took it home but that was another thing she failed to do so I drove 4 hours home with my backseats covered in dog hair. PS- even if you call from a different number and use different names to try to work with another salesperson, they still stick you with your first point of contact. If you call you better hope you don't get Kaylah! read more

I bought a new Pilot and a new CRV EXL this year from Shenango Honda. One of the main reasons I continue to spend my hard earned cabbage at this particular dealership is because of their service department. I usually deal with Rachel who is easy and awesome to deal with. They get me in and out in a reasonable amount of time. I usually get my vehicles back freshly washed and they have some mechanics that really know their stuff. A few years ago I had a water pump go bad with a few thousand miles on the car. It was fully covered by warranty and they were very polite about it unlike some experience in the past with other dealers and the best part is the mechanic did an excellent job in a very timely manner. Final note, someone always does a follow up call within a few days after service work no matter how small the job. I appreciate that. I honestly think they do actually care and are sincere. Kudos. Ottom line is they keep my Honda's in top shape and it shows when I trade them in every couple years. Thank you! read more

Talk about disorganized. Employees snipping at each other over computer problems. Oil change took 1 1/2 hours to complete. They have a low price but not worth the extra time spent in a waiting room filled with some people without masks. Would not use in future due to the ridiculous wait time for simple maintenance. read more

Worst experience in my car buying days..I drove an hour to get there only to wait for 20 minutes to actually talk to a sales person- their team was having a meeting and they were talking about how to drive more people into their dealership and how to make it more fun- all the while, I stood, waiting to drive a car, that I had a apt to do so... Once we talked price on a great car (it is a shame that Honda makes a great car, only to have a dealership to squeeze you for whatever you have)--the dealership told me the price on the website was incorrect. I was astonished considering we discussed on the phone what the price was...This was the worst experience after dealing with other dealerships in the area. read more

Got a great deal purchasing an used Accord. Process was easy and Honda found me a great loan rate. So glad my wife will be driving a safe car. read more

I purchased one vehicle here and have had two others serviced here. They are very forthcoming and reliable.

I loved buying my very first car here! I was helped by Mike and Jason and I explained that I was interested in a specific Certified Preowned 2016 Honda Civic I saw online. They went out of their way to make sure I got the exact one I was looking for at an AMAZING Deal. The price was far below any other car I looked at that was in amazing condition. Being that this is my first purchase of a car, all of my questions were answered and I wasn't made to feel stupid about anything. The car was in such amazing condition and I couldn't be more happy with what I got at Shenango Honda!! read more

Buying a car was never easier. I started 3 weeks ago looking for a specific car at an affordable price. Salesmen were patient and never pressured me to buy. I took my time and eventually found exactly what I was looking for, (actually was better than I had hoped for)ridiculously low mileage preowned Cr V at a price less than any similar car and mileage in our area. Salesman Mike Moroco was very knowledgeable about the car and manager Mike Schuller and the rest of the staff at Shenango Honda were very friendly, helpful and accommodating . And as if that wasn't enough I got much more than I anticipated on my trade in as well. My experiences buying cars has usually left me feeling like I've been burned or taken advantage of but not this time. Drove away with a smile on my face for a change read more

Shenango Honda went above and beyond in my recent car buying experience. I purchased a certified pre owned 2015 Honda Civic near the end of November, 2018. I currently live in Lakewood, Ohio and my last vehicle was a total loss in an accident leaving me car-less. My salesman,Rob Slepski, lobbied for Shenango to send a driver all the way to Lakewood (almost a 2 hour drive) to bring me in so I could purchase the car! It was a very smooth process, and I have no complaints about the vehicle purchase at this time. They also made the process of getting an Ohio vehicle inspection done as easy as possible. I will definitely look to return my business to this store in the future. read more

Ihad just returned home fro my 1st time visit to Shenango Honda. I had an oil change done there. Iwas very impressed with the friendliness there. Rachael the service advisor, was excellent in explaining the condition of my vehicle. She did not try to sell me any thing i did not need. The price for a oil change was very reasonable at $19.95 WITH NO HIDDEN COST. Iused to take my vehicle to HONDA North in Butler Pa., no more ,they charged me $45.00 for the same service Also my suv was hand washed and what a great job the wash bay did. They even took time to shine the tires up. THEY made it worth the trip of 35miles. read more

My family has previously had a good relationship with this business. We have purchased a total of 3 cars from them, paid upfront with cash. When my mother showed up to inquire about a new car, the salesperson Jenna tried very hard to get her into a car she couldn't afford. This is normal sales tactics. But what is unacceptable is that she went behind my mother's back to call HER mother to ask if she could loan out money to buy a more expensive car. This is not an acceptable thing to do. She did not even tell my mother she had done so, and upon being told off by my grandmother, changed tactics to asking my mom to finance. Jenna, you seemed very nice and were our go-to person to purchase cars from, but this was crossing the line in a major way. You will not be getting any more of our business, and I wholeheartedly urge any potential buyers who value their personal privacy to find another dealership when it comes time to buy a car. read more

Just bought a 2018 Honda CRV from Jason Gresco at an unbeatable price that was far below that of any of the local competitors. Jason was very professional and friendly and he made it a smooth experience. Would definitely recommend them if you are in the market for a Honda. read more

I needed to replace the battery in my key fob. They quoted me $10 for the part, but they would install it for free. Walgreens sold me a pack of 4 batteries for $8 and change - one does not need to do a complicated calculation to work out that the folks at Honda were overcharging for the battery. There are several YouTube videos available that show how simple it is to replace the battery. $2 and 30 seconds of my time to replace the battery, or $10 at the dealership.... guess what I did. read more

Purchased a used car from them and found all kinds of rust under the hood on a 2013 Honda. Drove it back in and experienced very poor customer service. I highly recommend staying away from this dealer for used cars. I feel ripped off now that I have to get the hidden (touched up) rust repaired at my own cost. read more