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    Shephard's Geriatric Care

    5.0 (1 review)
    Closed 8:30 am - 4:30 pm

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    9 months ago

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    BOYD

    BOYD

    4.8(18 reviews)
    45.5 mi

    DO NOT GO HERE!!!!! My mom paid almost $3,000 for a laser treatment that was recommended to her by…read morethe esthetician (Chloe), who confidently told her it would be a "one and done" treatment. She even said that if any dark spots remained, they would be taken care of at the follow‑up appointment 4-6 weeks later. She made it sound like the results would be amazing once the skin peeled and healed, so we trusted her. After the first treatment, my mom's forehead and chin looked a bit brighter, but the dark spots on her cheeks were still exactly the same--no improvement at all. I reassured my mom that it would be okay because they had promised to treat any remaining spots at the follow‑up. But when she went to her follow‑up appointment today, they suddenly changed the story. They told her that treating both cheeks was not included, and that the follow‑up only covered one small freckle on each side. They then tried to sell her another full treatment for the cheeks--after the first one didn't work in the first place. When I reminded the esthetician that she had said "one and done," she backtracked and claimed that "one and done" sometimes means up to three treatments--something she never mentioned before taking my mom's money. This feels like a scam. They expect my mom to keep paying thousands of dollars for treatments that didn't deliver the results they promised. Quality treatments are worth the price when they actually work, but this place did not deliver what they sold us. Don't waste your money here. We regret trusting them.

    Ashley Aldridge, PA-C is a true artist. She is knowledgeable, kind and experienced. You can easily…read moretell she stays up to date with the latest in aesthetic medicine. I never hesitate to recommend Ashley and trust her wholeheartedly.

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    BOYD
    BOYD
    BOYD

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    Pure MD Lasers & Cosmetics

    Pure MD Lasers & Cosmetics

    3.5(2 reviews)
    5.4 mi

    My two star rating is strictly because the price. $12 for a unit of Botox is a decent deal, and…read morelegit since you see them actually pull the Botox out of the bottle and directly into your face, whereas some places have techs place it (okay, that's legal in IL). Here the docs do it. The entire experience was...odd. I got stuck behind a train, so I called to inform them I'd be about 5 minutes late. Well, no answer. I try back after a few minutes and the receptionist answered. The awkwardness just continued when I arrived. (Oh and by the way, I was the ONLY person in the office besides the doc and the receptionist so not sure why no one answered). I really just wanted a touch up and made that clear when booking, but there wasn't ANY discussing of my needs or of my wants with the doc. I could have gotten just 10 cc's and been perfect. There wasn't even an option to talk about this, he just loaded up the syringe and plunged the needle in. I would say I wasn't even back in the room for a total of 5 minutes. He followed me out, barked the amount to charge me and she swiped my card. I'm not even sure there was a thank you for your business. After I forked over my hard earned cash, I turn to the front door to see the doc leaving (parked right in front of the business). I won't be back, even if it is a good deal. The professionalism ended at the scrubs and white coat when I wasn't even treated like a valued business guest. The fact I was never even counseled on how much to receive or my wishes really bothers me and the fact it was so rushed (when there was no other patients in the building) leaves much to be desired. Isn't that part of the hippocratic oath?

    Dr. Kahn does the BEST job on Botox. He has been doing my Botox for years and I like his technique…read moreBEST! He is the only doctor I will go to for Botox!

    Ann Arbor Plastic Surgery - Pre chemical peel

    Ann Arbor Plastic Surgery

    3.9(27 reviews)
    45.4 mi
    $$

    This review reflects only my personal experience as a patient at Ann Arbor Plastic Surgery. I…read moreunderwent a breast implant procedure and later developed noticeable asymmetry and scarring from sutures that has been very distressing for me. I attempted to contact the practice multiple times to discuss my concerns and seek follow-up care, but I had never received a direct response or a path forward, I was told follow up elsewhere. I felt retaliated against for bringing up my concerns. When I requested my medical records, what I received appeared incomplete and did not seem to include several pre- and post-operative interactions I personally recall. I felt unsupported during a time when I was experiencing complications and needed postoperative guidance. I hope sharing my experience helps other patients ask the right questions and ensures they receive the communication and follow-up they need."

    I want to share my experience with Devin Smith at Ann Arbor Plastic Surgery in the hope that others…read morecan avoid the frustration and disappointment I've gone through. I sought treatment here for my skin, but unfortunately, the results have been devastating. Initially, I was promised a refund and a laser treatment to fix the damage caused by their treatment. This was verbally agreed upon, but when my skin showed improvement, they failed to follow through on their promise. Instead of offering the agreed-upon laser treatment to address the issues, I was told to go to a dermatologist--leaving me with unresolved damage and no accountability for the harm done. The treatments destroyed my skin, causing severe damage that left me with the damage--severe painful cystic acne covering my face scarring, texture changes, extreme dryness, compromised skin barrier everything burns, physical and emotional pain. I trusted their expertise and was hoping for a solution, but not only did I not get the promised refund or treatment, but I also feel misled and disrespected by the lack of follow-through and the poor outcome. I would not recommend this business to anyone looking for reliable and effective skincare solutions. I strongly urge you to do your research and find a provider that values your skin and keeps their commitments. I've uploaded pictures to show the extent of the damage, which I'm still dealing with

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    Ann Arbor Plastic Surgery - Pre chemical peel

    Pre chemical peel

    Ann Arbor Plastic Surgery - Pre chemical peel

    Pre chemical peel

    Ann Arbor Plastic Surgery - Pre chemical peel

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    Pre chemical peel

    Peter Koltz, MD - Pekomd

    Peter Koltz, MD - Pekomd

    3.5(11 reviews)
    6.1 mi

    Lacks professionalism. He is arrogant, rude and dismissive. Quite uncomfortable for a man to act…read moreunprofessional when I'm in a gown seeking medical consult.

    Let's get this straight, whomever tried to deflect and defend the inept providers that saw ne post…read moreop, and your office providing "countless hours of unpaid services" to me, you're out of your minds! We've(spouse and I)spent thousands upon thousands at your clinic just to end with your surgeon causing more damage, and damage to areas/structures that I never had prior to your office treatments, so go ahead and continue this denial on a platform that was meant for patients to share experiences, not for your office to deny, negate, and deflect what's my own experience. How unprofessional! Show some responsibility! Koltz's last procedure, which he suggested, a "pan fat graft"..... was to have been the second suggestion prior to a previous "expensive" procedure he performed..... help restore volume in areas that were damaged by inappropriate use of Kybella, not by his practice, I'll add. Many other competent physicians said "fat grafting" was NOT the best choice for my treatment....but rather, biostimulators. This would have prevented the jaw damage Koltz caused! In order/my experience: Dr. Koltz initially said, "a lower face lift would help my issues".....and keep in mind, my jawline was fine prior to his lift....the lift was suggested to help with Kybella damage. I had the lift, and this did not help. Secondly, Dr. Koltz then suggested the dreadful fat graft. He misplaced fat and caused additional damage to my previous injured trigeminal branch. My spouse and I had to pay 5k or more for Koltz to try and fix his own mistakes from the overpriced fat graft. I've been in pain for 2 yrs now, daily, because of his last procedure...which is now costing us even more thousands of dollars to try and stop the constant pain and to help rid fatty pockets from Dr. Koltz's poorly placed fat graft. When brought to the surgeon's attention, he acted as though all looked fine, and he said those fatty pockets may be fat that had died off. Now, a female surgeon will try to see what she can do with this mess. I am dealing with not only nerve pain that had been in remission since 2015... but he's damaged my jaw now and again, I'vebeen in daily pain since July 5th, 2023. Dr. Koltz said...."Here, and I must have a different view regarding beauty." Anyone in aesthetics should know that placement of fat bellow the malar area, is not suggested in patients over 45, so a biostimulator would actually have been the best option. Telling a patient to wait a year for certain swelling to subside is a bit bizarre. Odd, this is the amount of time one has to seek financial reimbursement for damages. Post care was awful! You can not run a practice with just all NPs for post-op, especially ones that are not trained well....in the least. For example, one NP tried to scrub off my stitches.....thinking it was just some blood! If she'd have looked at my chart, she would have seen that these few stitches were meant to stay there for a few more weeks. In addition, I had to go back 4xs because of the office's NPs not removing the stitches that needed to come out....and they left them in only to have that area become red, painful, and with an accumulation of puss. Finally, my office surgical notes were very inaccurate, and there's even a treatment/ surgical note that I never received, so my spouse and I do not know why the notes are very inaccurate. Many new practitioners have said my issues should have been handled with biostimulators and not actual surgeries, so we are now out of thousands and are left with more damage to me than when I initially saw this physician. Instead of opening up more and more clinics, Dr. Koltz needs to be present, especially first post op, to access his own work. Please do not negate a patient's personal experience/experiences with your clinic! You were not present during post ops to even view some of your inexperienced NPs! Having to return 4xs for a complete removal of stitches is rather irresponsible on your clinic's part, and to have one NP try to scrub off sutures that clearly needed to stay intact, shows the lack of chart review. Furthermore, I was definitely NOT abandoned by other local practitioners! Your statement borders HIPPA violations! I sought Dr. Koltz and his help because of referrals from some of his current patients at the time of my first visit with him. The most professional words your clinic should provide are "I'm sorry for your experiences with our clinic." Again, thousands of dollars were spent, and with all the additional damage to my jaw, at the very least, one should take on board a real and genuine review. An exemplary practice would not act as such.

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    Peter Koltz, MD - Pekomd
    Peter Koltz, MD - Pekomd
    Peter Koltz, MD - Pekomd

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    Shephard's Geriatric Care - homehealthcare - Updated June 2026

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