Located approximately 20 minutes from the airport, you will find this resort nestled on the water. This resort opened up in 2022 so relatively new for the area. This hotel is a very large resort.
The resort offers multiple pools, private beach, spa, gym and more. The pool area consist of two long narrow pools plus a kids pool. The pool size seems quite small given the occupancy potential at the hotel. The pool depth is pretty shallow. The pool does provide beautiful views of the ocean. There is limited seating around the two tier pool so again during high occupancy you could be out of luck with a chair.
The hotel does offer a small private beach. Beat to wear your beach shoes as the ground is a bit rough from pebbles and shells. The best thing about the beach is right off shore you can see wildlife if you really t or bring your snorkel gear. I saw at least 15 different types of fish off the shore. At the beach there are additional lounge chairs plus some cabanas.
The hotel offers multiple restaurants. They have a Michelin restaurant that offers Japanese previous food. Plus they have a large restaurant called Cien that offers buffets at breakfast and dinner. Plus there are two bars: one off the pool that does not provide views of the ocean. Another bar in a cave like environment. The cocktails were just ok.
The hotel does offer a nice Spa at reasonable prices. An hour massage cost approximately 60 dollars.
Plus the hotel offers resort activities. Each day there is a list of activities including snorkeling tours, swimming after dance and more. The water dance instructors weee amazing with their energy at 10am. They got the class going!
As top Marriott level guest we were provided an upgrade. We received the junior sweet that had beautiful views of the ocean. The suite consisted of a large bathroom with a big stand alone tub. Separate shower area and two sinks. It looks like there use to be a tv in Bathroom but none existed today. The other room consisted of a table with four chairs and a large couch. The room had two balconies. The furniture in the family room was functional but seemed like outdoor furniture. The room could use some higher quality indoor like furniture.
So where did the hotel miss the mark? As mentioned earlier the hotel has only been opened since 2022 and already the hotel looks worn. The table in the room was rough-chipped. The wallpaper behind the bed and under the tv in bedroom was worn, dirty, and messy. The bathroom grout was missing or dirty. The bar by the pool had spoiled chairs. The cushions at the pool are dirty and worn. The towels at the pool are following apart, they need to replaced. The dinning room Cien furniture was very worn: chipped table furnishings and dirty walls. The hotel outside needs a paint job: looks a lot older than it is. The hallways had a bad odor. Overall appearance and upkeep is poor for a hotel that claims to be five stars.
Given the overall appearance per the cost of the hotel, I rate this hotel as just ok. read more