Stayed at the DoubleTree on Flinders Street for a week during the Australian Grand Prix. I highly…read morerecommend staying at this hotel if you're planning to go to the F1 race - the trams were a short walk away so getting to the track was easy and FREE (included in the price of your ticket). A great feature of this hotel is that if you download the Hilton Honors app, you can use your phone as your hotel key! So I used my phone to open the elevators, front door (after hours), and my hotel room. I loved knowing that I would never lose / forget my hotel key since it was on my phone. The room was modern, clean and a standard size. There was a mini fridge and a little coffee/tea station. I also really appreciated the alarm clock on the bedside that had USB / USB-C slots for easy charining without a converter. I loved the location because of how walkable it was to everything in the CBD. I will say that late at night, I probably wouldn't walk around by myself. The staff was very friendly and helpful (don't forget to ask for a complimentary cookie!)

The Doubletree Hotel has been a great choice for my weeklong vacation in Melbourne. The room is…read moremodern and comfortable and I've had no issues during my stay. The front desk folks have been very friendly and helpful with information and assistance when needed. The restaurant has an excellent breakfast buffet and the dinner special and regular menu are very good too. But the best thing about the hotel is its location. It's across the street from the train station and the free tram picks up right out front. But it's also close enough to walk to almost every attraction, if you're willing to walk some. Restaurants and entertainment are all close by, as well as shopping venues in every direction. It's a small hotel, so you don't feel like you're overwhelmed by the size, like you are when in a large convention hotel. I highly recommend the Doubletree.

The Novotel does the big things well ie location, clean room, Friendly staff. They really miss on…read morethe small details, ie. No business center, This is huge as a business traveler ... the TV and remote in my room did not work well, the technician that came to correct the problem admitted that the TVs and remotes were old. Breakfast was disappointing due to a lack of staff .... Waiting in line to get coffee is stressful first thing in the morning. The lobby and bar are good, but not inviting compared to the other similar hotels. The Langham is way better!

the lobby is nice and pretty…read more the room is nice the people are nice the shower for some reason doesn't have, like, a good separation between shower and sink area, so the only thing you can do is put the bath mat right outside the shower but then you get this soaking wet bath mat the tv doesn't have that many channels on it, but it is a little cool that it says your name on it and you can apparently exchange in room messages the hair dryer just stopped working in the middle of me using it i mostly wanted to leave a review for the in room dining. we asked for ginger ale two different times and we got two different brands of ginger beer instead. i had this salmon on toast thing, and my bf had the chicken parmesan. his dish was not good, and my dish actually made me sick. i'm currently curled up on the bed right now fighting back tum pains. somebody save me from hell. somebody release me from my pain

We pulled in for valet parking. I told the valet our last name and he said "Bill and Sue". What? He…read morecompletely blew me away. That, was the precursor to a stay full of surprises. Our room was perfectly appointed with everything we needed. My eyes were immediately drawn to the large soaking tub, in which I would eventually turn into a prune from soaking so long. The bath salts and loofah were the cherry on top. The breakfast buffet was something to behold. By far the best we've ever had. Traditional breakfast foods spanning many different cultures filled one side of the restaurant. We were always rushing to our next adventure so never really had the time to sit and graze. What took this hotel breakfast to a new level was the to-go box they packed for us when we had to leave for the airport before breakfast was served. No one has ever done that for us. The front desk staff including the concierge were absolute fonts of information (and patience with my inability to follow a map). The location also couldn't be beat - half a block from a tram stop (that was free in April!) and quite walkable to other parts of the city. Everything about the W was right on point. (And the umbrellas to borrow and mimosas in the lobby were just icing on the cake!). I doubt we'll be back in Melbourne but if we were, I wouldn't even consider staying anywhere else.

Great location within walking distance to the river, downtown, and public transportation…read more Small but cool lobby with huge, open ceiling and windows. Great breakfast with wide variety of food. Rooms are very modern and hip. big bathtub/shower space and modern toilet. Clean, cool, and comfortable rooms and beds.

Thoroughly enjoyed my time. It was clean, comfortable and very reasonable price. Was easily…read moreaccessible by public transport and located in an area that had some fun alleyways to explore as well as the city itself. Could not fault the service. The building is divided into two towers and divided again by an alleyway. Room sizes were large and well appointed in an older style. The bed was very comfortable and I slept very well. Win win there! Because of where the hotel is situated there may not be any particular views. I did try the buffet, it was somewhat ordinary, but there are also small cafes close by which offer the Melbourne quirkiness. I probably would say it's a 4.5 star place but I did have a 5 star time.

Melbourne was the last destination on our trip through Australia, and I wanted to make sure that…read moreour hotel was a memorable experience. I chose this hotel because of its location and its high regard on other travel websites. We were extremely happy with our experience. The hotel is in an ideal location - close to plenty of dining options (check out Burma Lane directly across the street), Chinatown, shopping, and local attractions such as Federation Square, the National Gallery of Victoria, St Paul's and St Patrick's cathedrals, Fitzroy Gardens, etc. It's tucked away on one of Melbourne's narrow one-lane streets, but there's still plenty of road and foot traffic out front. We were greeted warmly upon check-in by the reception desk and concierge, and were given warm towels to freshen up after our long day of travel. As I took care of the details, a porter showed up immediately, loaded our bags up, and took them to our room. We took the glass elevator up to the top floor of the west tower, where we found our quiet corner suite ready for us, with the porter following closely behind. He oriented us to the climate control and other features of the suite as well. We had a spacious 2-bedroom suite with a kitchenette, dining area, and living room. Both bedrooms very quite roomy with a king bed in one room and two twins in the other. The master bath had a double sink and both bathrooms had tubs with jets. It was impeccably clean and the bath amenities were high quality and responsibly-sourced. There were large televisions in both bedrooms and the living room, so I was able to watch as much of the Cricket World Cup as I wanted as the rest of the family sought refuge elsewhere. The views from the windows were just okay, as the city has grown around the hotel, but we could still get a glimpse of the sky. There was a funny little sitting area outside our living room, which was a high-walled concrete enclosure with no view except for up, so we didn't use it. There are other rooms that had windows overlooking the atrium, but I'm not sure I would have chosen those as we could see through some of the open curtains as we rode the elevator. A breakfast buffet was included in the special family getaway package that we booked, and it was fantastic. The coffee from the automatic machine was better than average, though if you wanted to have barista-prepared coffee there was an option for that, though I believe it comes with a nominal $4 cost. The buffet was well-stocked during the peak hours. We didn't eat at the hotel restaurant during our stay since we were eager to try other restaurants in the city, but the promos in the elevators and lobby were enticing, especially an afternoon high tea option that could be delivered to your room. We didn't make use of the leisure amenities at this hotel since we wanted to spend most of our time exploring Melbourne. We did stop in to see the indoor rooftop pool, sauna, and exercise room, which were all modern and inviting. For all of this, the cost of our accommodation was almost shockingly moderate, as we paid a little less than than AUD400 per night. With the prevailing exchange rate, this came to less than US$300 per night, breakfast included. As 5-star rated hotels go, especially one so conveniently located, it's hard to beat.

For such a large and prestigious hotel we were extremely disappointed with the reception service…read moreand the breakfast requirements. The receptionists were very friendly but lacked on follow through. I asked for booking for dinner and receptionist never gave my message so no dinner reservations. Then they forgot to hold our credit card even though they requested it and then proceeded to call us at 7am to come settle our bill. How ridiculous to call so early and then expect us to come settle our bill since we were checking out that day! Breakfast required us to book an allotted time of 3 choices which we had only one hour to dine. Then for additional cup of coffee or cappuccino charged us. Unacceptable! I am a paying hotel guest with paid breakfast. I should be able to eat whatever time I want and have as many coffees as I wish without being charged. Loved Melbourne but not the hotel

Truly 5 stars! Spacious and comfortable rooms, with a great bathroom make this place a fantastic…read moreplace to rest at the end of the day. The location is great, right on the Yarra river, and it's an easy walk on the riverside or across to Federation Square. Breakfast is great and the staff is really friendly (free chocolates every turn down service!) It is quite expensive, and no free water is a sore sight, especially when you're paying so much. The other thing is that it is so so busy. The rooms and hallways are quiet, but the lobby/casino and food court area are just way too packed. It's the only casino in Melbourne, and it's right in the city too, so expect lots and lots of crowds, regardless of the day of the week. If you can manage the crowds -- or if you're going to join them in the casino -- this is a great place to stay right in the middle of the action!

Great location clean rooms with amazing views. Excellent service and plenty of restaurants around…read morelocation also a great workout room with same spectacular views.

I've stayed here three times over the past 6 months and have consistently had a wonderful…read moreexperience. From check-in, the concierge and receptionists have been so welcoming and caring. Everyone greets you and ensures your stay begins on a positive note. They have a huge lobby with a lot of seating, usually decorated, the decor is lovely, and they have a water bottle filling station. The restaurant is connected to the right side and while I have never eaten here, I have heard good things. I've stayed in rooms on different floors but have always had a nice view of the Yarra river, even on the lower rooms that have the bottom view partially blocked from the roof of the mall. The sun rise does make the room hot but the electronic shade helps a lot! The evening views are beautiful and you can see the fire show from a few blocks down. The rooms are nice and spacious and has a lot of amenities like a mini bar, big tv, French press, desk, couch, toiletries, and bath robes. It's always been very clean at each of my stays. The bathroom is gorgeous! I love the tub with the complimentary bath salts and the open shower next to it. The toilet has a separate door for more privacy if you are staying with another person, and there's a night light in there for convenience. The location is great! The DF mall is connected and only a few steps out the front of the hotel. There's a convenience store and ATM just to the right when you walk out, which is so helpful! The convention center is right across the street, along with the huge parking structure that the hotel will discount for you if you rent a car. Along the river, there are tons of restaurants and bars (only 1-2 min walk from the hotel). Everything is so convenient! You can walk down to the casino to catch the tram if you're going further. Lovely hotel and staff. I highly recommend staying here. This is the only place I would stay at when in Melbourne.

Beautifully appointed hotel and room. Very comfortable sleep, quiet up on the 32nd floor. Much…read morelarger room than expected for the price, with a great view of the city as well. Can't beat the location, walking distance to anything in the CBD, and close to the tram as well. Staff was very polite and friendly. I showed up at 10am but the room was not ready yet. There was enough seating in the lobby to wait. Got the room around noon instead. Elevators are extremely fast except that one time when 30 international students lined up to go up. One thing to note, Novotel and Ibis share the same concierge and entrance but have separate elevators.

Its Fuk U Fri!!!!!…read more We stayed here 4 nights on points and the stay was all negative. Negatives: I am a high level Ambassador member, and I booked via the site. Nonetheless, before I arrived I basically had to re-book the room to check in; I am supposed to receive a guaranteed room upgrade. One was not available so they gave me a $75 AUD food credit for the entire stay. Weak AF!!!!! A burger cost $36 AUD. I should have been given a $75 AUD food credit/day. The foregoing would have been more commensurate with the cost of a room upgrade; I tried to book a lounge access room via the site, but the radio button was unavailable. The site wanted you to pay cash & points. I did not want to pay $130 USD/night extra for lounge access; Before arrival I received an email that said I could upgrade to a lounge access room via points. When I inquired about this offer at the front desk, the woman said the points option is unavailable, and it would be $300 AUD/night for an upgrade: WTF?! The upgrade should be $200 AUD based on exchange rates; Shitty room w/ no view; Our room was not cleaned the 3 days we stayed. We had to call the last day to have our room cleaned. The day before we had to bring the trash and soiled towels to the cleaning lady in the hallway; Fuk U IHG!!!!! Your initials stand for I H-ate G-etting Cheated and Lied to, bc that is how I have been treated. This is my 5th stay at an IC or Kimpton high end hotel this year. All of my stays have been disappointing. I don't have the foregoing issues with "real" hotel chains like Hyatt, Marriott nor Hilton.

This hotel has updated their rooms. The room I had was very luxurious. The staff were beyond…read moreamazing! The location was very central. The only downside is that I wish the bar was open later. The bar staff were also excellent.