The first two times I went there I had a good experience. My car was rigged up and finished pretty…read morefast. The third and final time I went in for services I left my car there & got really sick. I moved about two weeks later so obviously my address changed. I tried to keep in contact through phone but no one ever answered anymore like the first few times. I moved further away from that area so I couldn't just come to the shop normally as I usually would. Months later I see my car on sale at an auto lot. no calls back or anything after several voicemails even leaving my call back number I still received nothing.

My son's truck has been at University Auto in Jonesboro for over six months, and it's been nothing…read morebut excuses and delays from the beginning. The owner is never at the shop, never answers the phone, and doesn't return messages. Every time we manage to get ahold of someone, there's a new excuse for why the truck isn't finished. This level of unprofessionalism is completely unacceptable, especially when someone's vehicle is being held for half a year with no real updates. Do yourself a favor and take your business somewhere that respects your time and money.

Used them after a coworker recommended them. They did an adequate job but they gave poor service…read moretoward to end.

Absolutely rudes, the lady that answers the phone is rude & very unprofessional. Stated that they…read morecharge 3% for debit & after getting upset. Then stated they would only accept cash. I would never recommend anyone to them. I just moved here from Little Rock not a good look Gerald's Auto of Jonesboro!!! Can you say BBB....

I just got my car fixed from there and they did amazing it was just a door but they cleand my whole…read morecar from the inside out I'm so happy with them I would definitely recommend them to anyone good people who do amazing work thanks guys

If I could give more than five stars, I would. Knowledgeable, courteous, and outstanding customer…read moreservice. I will never use anyone else.

Sky Transmission and Automotive has proven to be the worst automotive repair company I have ever…read moreworked with. The transmission in my 2011 Mustang began having issues, and I purchased a low mileage (+/-40k) transmission through another company to be installed by Sky Transmission. Upon receiving my car, the vehicle was throwing a check engine light and leaking transmission fluid, inevitably leaving me stranded two hours away. When contacted, Sky transmission was willing to take a second look at the vehicle, for a charge, and I was essentially told that it is likely a failing transmission. Upon hearing this, I inspected the vehicle myself, to which I noticed the upstream 02 sensor pinched inside of the transmission. Despite paying for a vehicle diagnosis, sky transmission failed to do their job and I had to have another shop reseat the transmission and replace the damaged 02 sensor. After receiving my car and paying upwards of four hundred dollars in related repairs, I called Sky Transmission and provided documented proof that they caused the issue. Jeff verbally admitted several times throughout the duration of the call that he is aware his shop damaged the 02 sensor and caused the issue but would not do anything at all to make the situation right. I was told that had I taken it to sky transmission a third time they would have fixed it free of charge, but this is grossly misleading. Not only did Sky Transmission cause the original issue, but they were paid to diagnose the vehicle and still did not notice or offer to do anything regarding the pinched sensor, including cover the price of the part only. I have attached to this review a picture of the damage caused by Sky Transmission, along with receipt for the installation performed by Sky Transmission.

I took my wife's car to Sky after being referred to them by our son-in-law. I called them and the…read moregentleman said bring it in at 1p.m. We showed up about 15 minutes early, while they were having lunch. The crew there were very friendly and very helpful. The problem (I thought) was the transmission shifting slowly, after getting warm. They diagnosed the issue quickly and discovered the catalytic converter was clogged and needed to be replaced. I requested a cost estimate and when could it be done. The cost was considerably less than a transmission and they said they could get on it right away. We said go ahead and we got a ride home. Later that afternoon, we got a call saying it was ready for pickup. Speedy, friendly and cost effective service. Very good guys. Thanks Sky Transmissions.