Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Excellent service by very friendly and knowledgeable people. Our engraving project was very…read moreimportant to us and we are very happy to say that they did a wonderful job! The pricing and timing worked very well for us and we heartily recommend them for this service. We look forward to working with them again.

Got a battery replaced in my watch. They were pleasant, quick and kind! Very friendly and efficient.read more

Love this place. Wait for your jewelry to be repaired! No worries! Great service!read more

Always such friendly staff here the owner of Betty is amazing you are always treated like family…read morethey bring a whole new definition to a family jewelry store! I always look forward to shopping Here

I went this week, during a very busy time, and Betty took time (probably an hour) to go through…read moresome jewelry with me that my mother had to determine what was "real" and "not real." She truly seemed to enjoy sorting through and explaining to me what I had and what I should keep. I will definitely go back for them to make something new out of what is old in memory of my mom. SUPPORT LOCAL BUSINESSES!

I've driven past Gold King on Startown Road and Highway 70 for years but had never stopped in until…read moreI recently started downsizing. I had a few items to sell, and from my very first visit, I could tell I was dealing with someone who is honest, respectful, and genuinely kind. What really impressed me was when I found an old gold ring I no longer needed. I arrived at 5:58 p.m., just two minutes before closing. The door was already locked, but he saw me, came to the door, and took the time to help me anyway. He never made me feel rushed or like I was inconveniencing him. I honestly thought I might get around $30 for the ring. When he offered me $230, I was absolutely floored! I'd heard people say Gold King pays some of the best prices around, and now I know it's true. One thing I really appreciate is that he's extremely knowledgeable. He clearly knows his business and takes pride in what he does. He's fair, honest, and respectful, but he's also experienced and knows the value of what he's buying and selling. That gave me a lot of confidence that I was dealing with someone who truly knows his craft. They also have a gaming store right next door, which my son enjoyed checking out. It's a great place if you're into video games and collectibles. If you're looking for a place that's honest, fair, knowledgeable, and offers excellent prices, I highly recommend Gold King. I'll definitely be back!

The owners are always polite and do the best they can to give me a fair price for my gold. I would…read moresuggest them to anybody in the area wanting to sell their precious gems and be treated honestly for the value of their items.

This was my first visit here.Basically, this is a really good place to find all sorts of items from…read morethe low price to the high end stuff. This an interesting store. Jewelry galore! Heavily stocked with gold and silver items! Jewelry and watch repair is offered also! 90 day layaway is available here! Personally I prefer to buy and take my stuff with me ! A store employee did approach me because I was taking pictures. When I told him that I was doing a Yelp review that would help him get customers he liked it. All things considered; I recommend this store to the public! Like I said; this is a store that offers a diversified assortment of goods and services!

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

Morrison Smith has ALWAYS been my jewelry store in Charlotte since moving here many years ago…read more They were fabulous! HOWEVER, since Bailey's bought them it is just HORRIBLE! I took several pieces of jewelry in...some for repair, some for appraisals and gold to sell while it was still MS. This was just prior to Bailey's taking over. WELL, today I went to pick up jewelry and it was a disaster! The ring that was supposed to be sized wouldn't go on ANY finger. The rude salesperson (I think her name was Jaclyn 1839) failed to give me $850 credit for gold jewelry that was sold. She acted as though she was doing me a favor. All in all it was a deplorable situation. They are resizing my ring but in the future I'll choose another "fine" jewelry store

Fred has always been welcoming and a pleasure to deal with. However, Alexandra is quite the…read moreopposite. Unpleasant and supercilious, she is bad for business. Unfortunate turn of events for Fredericks!

I was looking for a unique ring to have as my wedding ring and found a ring on ruby lane. They held…read morethe ring til my tax refund came in. They took extra pictures and even resized it before sending the ring across the country to me.great service amazing jewelry.