I have been to this hospital a couple of times, due to generally being very clumsy and giving…read moremyself one or two knocks. When I had to go for an x-ray after a spectacularly clumsy moment involving my practically tripping over myself, the radiologist who saw to me was an absolute star. I was in a fair bit of pain and she was really gentle and reassuring, helping to tie the gown at my back and escorting me into the x-ray department. It can be a little daunting with all the huge expensive looking machines looming over you so I was very glad to have the presence of a lovely radiographer. The hospital in general is thankful very clean and the staff is always happy to help. My only issue is the car parking tat is extremely expensive but I know this has nothing to do with the hospital itself.

Brilliant little hospital within a short bus ride from the town centre. Highly recommend the…read morerheumatology and the dermatology depts. All staff are helpful and extremely friendly, the coffee shop is a good stop with lovely food, however, if necessary you can go up to the 2nd floor restaurant where you can get a range of proper tasty meals.

Big fan of this hospital, and as I've been here numerous times in my life, it's got a special place…read morein my heart. My experience have all been with the Minor Injuries unit (broken toes, sprained ankles etc) and they've always dealt with me quickly and easily. I was last here last week with a sore foot I'd got while running. In the space of less than an hour I was seen by a nurse, x-rayed, sent back to the nurse and told what was wrong with me - because it's a way out of Leeds, you always get such quick service and treatment, and the nurses are always very competent and professional I find. It's a much less stress free occasion than the A & E of the hospitals in the centre of Leeds, so I'd always choose it over those. Splendid.

My stay at otley hospital this Wednesday 15th June was 1st class. The staff on ward 3 were fabulous…read moreas were all the operating/theatre staff. I was cared for 100% and my family and myself were more than impressed with the friendliness of the nurses on the ward. Spotless clean facilities, comfy bed and excellent treatment, Thank you so much to each and every one of you, you are all worth your weight in gold.xx

I am really worried that this is going to turn into some sort of political rant but I guess i just…read morehave to say what I have to say. Firstly, as a retail outlet (I can't believe I'm saying that) St James', and particularly Gledhow wing, is well over priced. On entering I am reminded of an airport departure lounge and, in common with these, the retailers are aware that they are serving a captive audience and quite obviously have no problem in profiting from peoples misfortune. I'm sure that these shiny new retail units are making lots of money for someone and it's good to know that, somewhere, there are happy people. More worrying was the comment of the assistant in one of these retail units when I commented on the excessive profits. I won't repeat his words but his comment on who profits was clearly racist. As a hospital (yes they still have room for that sort of stuff) I was left feeling saddened and extremely worried. I ha ve been visiting St James' daily for the past three weeks and these are my overall impressions: I have the up-most respect for most of the individuals who provide nursing and support care but, as a qualified nurse, I worried that many staff seem under trained for the role they find themselves in and they are obviously very stressed. It is unacceptable to 'forget' a patients medication, neglect hygiene needs or protect patients from harm. Staffing levels are low and patient care suffers because of this. Recently I spent a night on the assessment ward where there were several patients in the corridor due to lack of space some of whom had been waiting 12 hours for a bed (and some of these patients were planned admissions, asked to come in because a bed was ready for them). Don't even get me started on the cost of parking........

After my recent stay in hospital.. I just want to say how amazing your staff are, from the cleaners…read moreall the way up the to the doctors. You did everything you could to help our situation and I just want to thankyou for that. So anyone who's worried about going to hospital don't you're in good hands I promise x

The setting of this hospital is lovely , with its greenery and plentiful garden benches…read more Stepping in the receptionist to the right is always lovely and helpful. To the left is a nice modern waiting area with a fancy free coffee machine for those that sit. Visting various rooms every one was clean and of a high standard. Every staff member I encountered always acknowledged me and greeted me in a friendly manner. My room I stayed in was basic and everything leading up to the operation was good. After the procedure the nurses were frequent to ask me if needee anything food/drink wise . However they did continue to leave my door open which left me with a restless night. In the morning I was offered anything I wished to eat and drink. Overall this is a lovely hospital with great staff.

After an accident fracturing my knee I was sent here for some physiotherapy to get me working as…read moregood as new after the bones had healed. This hospital seems very fancy if you're used to the NHS espcially compared with the LGI around the corner. It is a tall glass building tucked away on the edge of the centre of town. The facilities in the physio department were top quality and I got more than enough attention. I imagine all of the other departments are just as good as this one as it is privately funded.

Very clean and professional, the doctors and nurse's and pharmacy staff are lovely! Minimal waiting…read moretimes.

Had a long term health problem and ended up switching doctors a few times so when i compare others…read moreto this doctors it really is superb. The doctors are very good, friendly and easy to talk to you don't get the feeling that they are above you. Getting appointments is really easy no long waits, and on the day of your appointment it dosen't seem like they are constantly running behind like some practices!. Theres a small play area for the children to keep entertained while you wait, and plenty of seating available too, it's clean and very accesible for pushchairs and wheelchairs. The parking is good too its never really full so you won't worry about finiding a space. I really can't fault them.

I like all the drs here. They are all helpful and very thorough. I have not had a problem here…read more Obviously at times there are delays in seeing the drs when they run late, which is annoying If I ring at 8am i can usually get an appointment on the same day. They also do thursday evening clinics and saturday morning clinics. the receptionists can be miserable though!

I sometimes get sent to this practice as I am signed up to the Cliffe avenue one. Both surgeries…read moreare part of the same group. So I get sent here if I need an appointment but Cliffe avenue is full that day. It's a good doctors, the staff are good and I rarely have any problems here. Waiting times can be quite high though as its very popular.