Always friendly with the trendiest clothes and best gift selection of any boutique around!read more

Rude. Asked too many questions and then once "sizing me up" she suggested I take a look at their…read morejewelry.

Trying to be patient waiting for an online order but 2 weeks and they're sitting halfway around…read morecountry still

Horrible customer service, a very unfriendly group of sorry individuals. Just straight ugly. I had…read morebought a pair shoes, turned around, and gone to look at another pair of shoes. This sorry ass employee turns the corner to search my bag i'm carrying, like i'm some thief. Lady, maybe you should take off the muddy AND1's and get you a new pair. Just plain rude

Great selection and prices. Staff members are very nice and attentive. Actually, love going here.read more

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

I have purchased seceral shoes from this location over the years. I've never had the need to return…read morea pair, therefore I was not aware of their return policy. Today, I went to return a pair, the very nice young lady called for a manager (store policy, I guess for every return) and then she started to process my return, at that point she realized my return was outside their 60 day return policy. She explained the policy and I was like, oh ok I wasn't aware. We started putting the shoe boxback in a bag and by then the manager showed up, she didn't say a word. The clerk explained about the time frame, the manager shook her head no. She didn't day 1 word to me. I was actually ok with the policy, my fault I wait 2+months before returning, but the way the manager trated me was unacceptable. She then followed me a my husband while we shopped for another pair of shoes, just standing at the end of the aisle for about 5 min and watching is before finally moving on. As someone who does customer service, I find her manager skills lacking. The young lady that originally helped me is the only reason I stayed to shop.

Horrible customer service. Everyone was rude and didn't want to help. The worst !!! If you don't…read morelike what you do, sit at home and collect unemployment like the rest of the lazy, rude people that don't want to work.

Good place for western wear. Their prices are a little on the high side but what they don't…read moreadvertise is they have a huge sale for the month of February normally for most everything in store. We would come through after hunting near Ramer and on the on the way to the the Florida panhandle. Sales people mostly older folks are very helpful. Ive bought large-tall button down shirts that are hard to find and some outer wear coats although selection may be picked over. Footwear which they advertise from the road is decent, definitely wait for the big sale. Just be careful if the return policy.

Great selection. Nice employees. Had Naot!!! Some decent sales on the Birkenstocks.read more

Typical athletic shoe store. Friendly and helpful staff. But not the biggest selection.read more

From the owner: We are a full service shoe store, servicing West Point GA for 100 years.read more

Great place to grab coffee from large mouth coffee company. Freshly brewed coffee made to order…read more Plenty of flavors to choose from. Great staff and plenty of table to choose from.

Beautiful store in a charming old building. Great gifts, Christmas decorations and extensive pecans…read morecandy selection, got myself a few! ;). Flavored and non flavored coffee options at in-store Coffee shop... my husband and I tried and really enjoyed a cinnamon pecan and butter pecan medium coffees... no sugar or cream needed. Outstanding!