This store is way too small overall, and especially for such an oversized beauty boutique! Everything else is so cramped. If someone is in an aisle, you can barely get past. All for more cosmetics? Seriously? As if Shopper's doesn't make zillions of dollars already on prescription drugs and the ridiculously high dispensary fees!
Shoppers, with the new Beauty Boutique, frustrate the h*ll out of me.
The staff can often be rude, impatient and short with customers, I've noticed this across multiple locations!
Almost always, they force you to walk through the boutique to get to ANY part of the rest of the store. It's inconvenient, annoying, and really insulting to the concept of customer service.
High end, (often) overpriced make up and skin care ARE NOT IMPULSE PURCHASES!!
What forcing customers through the boutiques does is it pisses us off, so we go to Rexall or Walmart for pharmacy, health and beauty and prescriptions, or to HBC or Sephora for makeup.
WAKE up Shopper's. read more