We have been with Island Realty since 2008 they are a wonderful company and the agents are awesome…read more They make the rental process for our clients really easy and seamless.

Let me start out by saying this review is not so much about the quality of service but the lack of…read morecommunication. We attempted to book a property for our summer vacation. We found one and thought we were good to go. We followed up two days after confirming we wanted the property because we did not receive the lease like we were supposed to. The woman we were dealing with, Nancy, informed us that the property we were going to rent was booked by the owner and he never informed them. While this was disappointing news to hear and is NOT the fault of the Island Realty, what the issue with this scenario is, if we did not follow up, we would not have known until several more days had passed. Nancy claims she sent an email notifying us but we never received it. I would think bad news such as the rental not being available would warrant a phone call and not an "email". We were reluctant to follow up since we both work in real estate and know everyone is extremely busy right now with rentals and sales. My partner followed up simply because he had some free time and was concerned he missed something in his email. When we asked if there were other pet-friendly options available for our dates we got a cold, sterile response of "I have nothing that accommodates the number of people and a pet". Never once was the word "Sorry" or a modicum of sympathy shown. Again the rental falling through was NOT Island Realty's fault. The lack of customer service and empathy is 100% their's to own. If we got a phone call (customer service) that would have allowed us another day to look for an alternative. If some human emotion (empathy) were extended, that would have left a positive taste in our mouth. We actually want to buy a place next year since renting is too stressful. Two opportunities lost...

You must use this linen service - they provide everything. I was reluctant to order towels due to a…read moreformer bad experience in OBX. Boy, was i wrong - they were hotel quality. All was delivered on time, beautifully presented, clean and ready to use - easily marked. Thanks again for making my trip trouble free!! Will be a returning cusomer for sure!

Great customer service! They were so nice and helpful. Everything we ordered arrived as expected,…read morewas super clean and organized. This made our trip and packing up so much easier. So glad I found this company.

I am an owner of a unit in a large condominium complex in Cape May NJ. I've also been a very active…read moreboard member of condo association, closely managing the property over the past 16 years. We used OPM from Feb 2010 until March 2014. I can say without hesitation that they were the worst property manager we have ever had. There are many reasons I could list to support my assertion, however, frankly I'm sick of dealing with them and happy to have moved to WKR in Cape May. (So far, WKR has be great). The one reason I will give that should be more than sufficient to disqualify them from your selection group: The do not manage the activities of their usually incompetent staff, simply pass along the hours that they say they work to you, the unknowing property owner. On more than several occasions I questioned high costs that resulted from high hour counts from the maintenance staff. I am a all-summer-long resident in our building and know without question that the hours that we charged were in many cases nowhere near the hours that were worked. Whenever I question these amounts I was told that the workers were already paid and there was nothing that could be done. Really?! They are not our workers and it is not our responsibility to manage them. In essence OPM treated us as a 'pass-through' for payments to their staff, but a pass through with no control or recourse. I could go on with numerous other examples of why you should avoid OPM. There are far too many other property management services in the area to choose from so I would highly recommend doing that. Stay away.

From the owner: Ocean Property Management & Elite Management specializes in Condominium Association & HOA…read morebookkeeping, administration & advisory services in South Jersey.

Unbelievable service. Roy is on point and you won't find anyone in Cape May County that works…read moreharder. We have used Roy on numerous but renovations and have never been disappointed.

From the owner: We specialize in kitchen and bathroom remodeling. read more

Unfortunately our condo unit and association wasn't a good fit for Cabrera. Apparently the fact…read morethat we actually wanted them to keep up with the landscaping around the property, clean the deck chairs, properly maintain the pool and throw out the trash was too much for them to handle. The filter and beater were down for 3 days and no one from the association was notified. Silly us for actually expecting them to do their job.

From the owner: Cabrera Property Management (CPM) serves the coastal New Jersey area's condominium and homeowners…read moreassociations (HOA) with community management services. We serve the Cape May County, NJ region. We're situated in the heart of Wildwood Crest and our office is open Monday - Saturday to help you with managing your association or vacation home. With over 50 years of combined experience, CPM offers property and community management services such as bookkeeping, property maintenance, administrative support, contractor coordination, building maintenance, pool services, property walkthroughs, home improvements, and so much more. Cabrera Property Management has a fleet of three service vehicles and is a Certified Pool Operator and is the ONLY CMCA-certified manager of community associations in the Cape May area. More info online at www.CabreraPM.com.

Never book a rental without looking at it 1st. 1022 Maryland Avenue. We had every window open for…read morefresh air. This place looked and smelled like the 70's. Very old & outdated furniture. We're all going home with our hair,clothes and bedding smelling like stale mildew. The laundry mat is going to love our business when we get home. I already gave our dog groomer a heads up to give our girls extra tlc...horrible experience...

We asked for recommendations for our big family (5 adults, 6 kids). We were shown a few places and…read morerented one. Shortly after arriving, we realized the place was probably not the best for kids. It was clearly decorated by someone who watched too much HGTV (as evident by the 80" magazines left in the parlor) and filled with personal pictures and knick knacks throughout the house (think of staying at your grandmothers). After leaving (and cleaning thoroughly), the owners sent a letter making a number of over inflated and erroneous claims against us. (*side note- 30 years of going to Cape May, never a single complaint against us). All Jersey Cape Realty did was simply forward the owners information to us. They stepped out of the situation and never offered to provide any assistance in resolving the problems- not even a solid comment in the email-- just a simple "copy and paste"!. I work in real estate in Maryland. It is common in cases like this for me to personally go to the property, perform my own inspections, and try to help mediate. However, working in real estate I know when a brokerage firm is nothing more than a nameplate- they run at the first sign of trouble and leave the "worker bees" alone to fight it out. I was terribly disappointing in the lack of service. With groups like this- it is apparent why technology it taking over this industry and boutique firms are going by the wayside. The service we hoped for never appeared and our memories are now tainted.