Accounting and bookkeeping, customer service, legal, actual property management of the home, tenant…read morerelationships, in short everything is pretty terrible.

PAM doesn't deserve even 1 star. The number of errors in their accounting and poor communication…read morewere to the roof! I finally was fed up and gave them 30 day notice to part from them. They took 2 months and as soon as they took the management fee for the month of August, they stopped picking up my calls not waiting to give my keys, not completely paying the rents they received. There is still money in their account that they have not closed. They dont respond to my calls to explain. I went to their office to talk to them and pick up all my extra keys and found out the adress they have on file is not theirs but a hair salons. Gino who has been the main contact told me he doesn't work there anymore. Jim Miller is nowhere to be found. Workers are unprofessional and doesn't follow through a single promise. Stay miles away from these people!

Arizona HOA branch is the worst…read more They do not understand AZ Hoa law enough to help Boards with compliance. They sit by, and even help Boards violate open meeting law. Let Boards hold illegal closed sessions and show no regard for CC&Rs. When homeowners asked for help, we were ignored. When homeowners filed with the state's dispute process, they did not help the board work with the homeowners, and took it as an opportunity to make more money off the HOA. When the Board was sanctioned for violating CC&Rs, this management company attacked the homeowners and refused to help them hold the Board accountable for the violations. They know who pays their bills, the corrupt Board. Wrong Ogden, this is a HOME OWNERS association.

Their maintenance team and management team are horrible. They don't communicate or fix things in a…read moretimely manner. I have been without hot water, with no update. Their laundry rooms are filthy and aren't cleaned by the property manager, but yet they increase the price. Nothing in the units are new and remodeled. You practically have to spam call them to get your issues for your apartment fixed and that's if they decide to answer the phone. Don't rent here!

You call me a jerk? Just because I expect you to have copies of documents you created on my behalf…read moreon your letter head? I would expect better from a company that used to provide me with excellent service! No records kept of previous contracts produced by you?

Matt at Residential Renters was excellent! He was flexible with scheduling and always available to…read moreanswer any questions. With his help, we toured several properties, signed a lease, and got approved within only a few days. He absolutely delivered for us and I would give my strongest recommendation! Overall wonderful person to work with.

We are so grateful to have Peter as our realtor (again!). We spent about 5 months looking for a new…read morehome and lived about 1.5 hours away which made it a bit challenging, especially when houses move so quickly. Peter was so swift to book showings early, do video tours with us when we couldn't be there in person, and we trusted his input when we were evaluating the houses we did look at. Peter's attention to detail was so appreciated with every house showing. He pointed out things we would not have seen on our own. He is so knowledgable and able to help us really feel like we knew what we were going into with each house we were interested in. It took us a few offers to get our home, and after each offer that got passed up, he helped us re-evaluate and consider other ways to stay competitive in the market. We would absolutely recommend him for any home buying/selling needs.

Peter Adams manages to walk that fine line between being a professional, who is an excellent…read morenegotiator and understands the realities of the modern market, while also being extremely personable and genuine. This made the stressful process of buying our house so much easier. I think it also means he's well liked by the seller's agents. Every little advantage makes a big difference in this market. He was responsive and knowledgeable about the ins and out of home construction. We could trust his honest assessment of the homes we were looking at. We never felt like we were getting a sales pitch, just information that allowed us to make clear headed decisions. Feel confident going with Peter, we are extremely happy in our new home!

Jay Schmidt and his team are the best. If you are looking to buy or sell your home, then you need…read moreto call the Jay Schmidt Group. We recently moved back to the Milwaukee area. We were targeting Whitefish Bay or Wauwatosa for our next home. We reached out to Jay, and he immediately set us searching for homes that met our criteria. We have a crazy schedule with managing a new job, moving a long distance, and having 2 kids under 6 at home. Jay and his team always worked around our schedule. They were responsive via email, text and phone calls at all hours. The market is really hot, and they were able to get us into newly posted homes quickly, and we were able to compete on every home we were interested in. They're a highly experienced team, and you NEED that support in this hot market. Everything we needed was written and submitted immediately. There were never any delays. Within a few weeks we found and purchased our dream home. We could not be happier. We will only use Jay Schmidt and team for any future real estate needs.

Had a great experience with this group. Everyone was very professional and responded to all of my…read moreconcerns and questions in a very timely manner. This was a big deal because I used this group remotely from out of state to sell my property in Wauwatosa. Their mobile apps make it very easy to see and schedule showings and you get great, timely feedback on the showings as well. The group treats you with respect and I am very lucky to have been able to use them to sell this property. Definitely recommend!

We first considered moving to the Milwaukee area two years ago now. Firefly was the first (and…read moreonly!) real estate company I reached out to, and I was matched with Carissa right away! She was so great at answering all of my initial questions, and understood our needs as first-time homebuyers. A few months later we had a chance to visit Milwaukee and meet Carissa in person. She understood that we did not have a destination yet but that Milwaukee was still a top contender and still took the time to go over how the process works, what the market is like in the area, and what to expect for the lending process. Over the next two years we kept in touch, signing up for MLS alerts along the way. When we found out in early 2025 that Milwaukee was a sure thing, she was one of the first people we told and that we were heading her way! I couldn't believe she still wanted to give us the time of day after all that time; I know several others that didn't! Carissa has been like a close confidant the whole way. From helping us find short term housing to coming along on closing day, I could not ask for more. Our approval process took longer than expected, and she was so patient and understanding of the whole ordeal. She kept us informed of what to expect and next steps to prepare for. When it came time to actually house-hunt, Carissa was super flexible with her and our schedule for looking at homes. She's so organized, thoughtful, and professional, but best of all she's so charismatic! We had provided a spreadsheet to her of the homes we were interested in and she secured showings for our top three all for one day. Carissa understood time was of the essence for us due to several outside factors, and made it all go so seamlessly. We knew we did not want to look at houses for weeks on end and had already been looking online and driving around a lot so we knew what to look for. That and the incredible insight Carissa has about the area made the entire process of starting over in a new place that much easier. She and I looked at the houses together and there were times I forgot she wasn't moving in with us haha. Carissa truly helps her clients picture the ins and outs of daily living in the homes and neighborhoods they visit. After doing the showings with Carissa she was able to easily schedule a revisit the next day so my spouse could also see it. The choice was easy and she helped us submit an offer that day! We had no idea what to expect for the homebuying process or what the timeline looked like; we'd only heard horror stories from friends and family and truly had begun to expect and plan for the worst. Carissa's communication in writing everything up with her and the lender, and guiding us through the contingencies, what to ask for, and what to be prepared for, was impeccable. We seriously could not have done it without her expertise and her support. She made us feel so capable and prepared despite us having no experience with this world. Not once did she make us feel like we were dummies or inept; I truly have learned so much because of her and have even more respect for what real estate agents do! She has continued to be there for our crazy questions and has made the transition into homeowners go so smoothly. Carissa came through for us, all the way to our closing day. Someone needed to hold our hands and tell us we were adults enough for this! After we completed the closing documents I asked her when she was moving in. She's more than our real estate agent; she's family.

We recently sold a home with Firefly Real Estate. It was an excellent experience throughout all…read moreaspects - initial consult, staging, photography & video, listing, showings, negotiations, and closing. We worked with Katie Sprague whom we recommend without hesitation - very knowledgeable, communicative, and a pleasure to work with. The staging was a true difference maker. Most realty companies don't even offer this service! It's a key step in showcasing the best a home has to offer and helps potential buyers make a connection to the home's possibilities for them. We greatly appreciated Firefly Real Estate's transparency in regards to fees. Other prominent Wauwatosa realtors we consulted refused to divulge their fee structure up front which we found extremely off putting. Firefly Real Estate is a great company to work with If you're buying or selling a home.

Since moving out of a Mandel Group apartment, Structure Properties have been a dream to live in!…read moreTheir app to pay rent is very user friendly & their management responses quickly to questions/maintenance requests. The only downside is that my roommate and I are still on the waitlist for a parking spot when we moved in 8 months ago. Despite this, I have no other complaints!

I'm late to give this review but Structure Property Management is the best property management…read morewe've ever had. It makes us miss Milwaukee like crazy and our amazing apartment. Nothing has come close yet to the MLK property that Structure has. Structure always kept everything fixed, clean and orderly and the moment snow fell, there was always someone there to shovel or plow the snow in the parking lot right away! I highly recommend any property Structure owns, they are AWESOME!

If I could give a zero, I would. Disorganized, horrible customer service, horrible communication,…read morehorrible follow through, horrible horrible horrible. If you value your money, your time, and your sanity, find a different provider.

If I could give them a zero I would. First off, I did not rent from them. Nor would I. My wife and…read moreI went to three showings MPI had. We had same experience in all three places. First It was a nasty smell in each place. Then you can tell that each place had to be bombed cause the dead roaches met you at the door. They were belly up in the living rooms, bathrooms, and some bedrooms. Finally, the man who shows the place is a drunk, all three times it was him showing the places smelling like a liquor store. They need to get rid of him. So, on all these facts DO NOT RENT FROM THESE PEOPLE!!! Unless you want to deal with these issues in the future, MPI get y'all stuff together. Y'all got to do better.

Highly recommend Beth! We are first time home buyers and she walked us through the entire process…read more(as many times as I asked), provided insights that my husband nor I would have ever considered. She was happy to explain anything and everything, and show a wide range of homes - like every style that exists. She responded extremely fast to all my questions via email and text, which is SO helpful and had excellent business recommendations for things we needed. We will be going back to Beth when we sell and buy again!

Moving to a new city is overwhelming - you have to find a new dentist, doctor, and eventually, a…read morerealtor. Beth was recommended to us by everyone that we asked - we were hesitant to contact her because she seemed extraordinarily popular, and therefore, she must be busy. We never once felt as though we were being rushed, or like we were wasting Beth's time. Beth was super knowledgable and always available. We were very interested in buying a "charming" (old) house. Beth was incredibly knowledgeable from everything to weird electrical outlets, to ancient windows and wood floors. Each home we walked through, she was sure to point out small things that we could admire or question. Once we found a house, Beth was kind enough to give up a few hours of her afternoon to discuss the charm of the house, bringing up a few things we should watch out for on the home inspection. She helped us fill out the paperwork, and within 24 hours the house was ours! Beth recommended a home inspector, and also gave us a list of contractors that she trusts. She made the entire home buying process, and the home owning process so much easier than we anticipated. Over the holidays, we received a small box on the front porch. We opened it to find an adorable custom wooden ornament to remember our first home. How sweet! We will never buy or sell a home in the Milwaukee area without Beth's assistance - and we recommend you do the same!

Walk cautiously with Ruvin, not very ethical. Recently made an offer on a property that he…read morerepresented and he made a counter with our agent via text which we accepted. Went as far as putting in the text that the seller liked our offer because it was straightforward. Told our agent he was putting the paperwork together and just needed the seller to sign. We did not get the property. The mistake our broker made was not getting the counter on official paperwork, she trusted Ruvin based on his text and that was a mistake.

I met Katie at an open house, and after chatting a bit, she told me she would be glad to provide me…read moresome information about some listings I had written on a sheet of paper. She was familiar with each and every location, which told me a lot about her in-depth knowledge of the Milwaukee area, as well as the current real estate market. I immediately decided to utilize Katie as my realtor. Since I was in a hurry to purchase a home, she willingly showed me more than 12 homes in a two week period, trudging through the ice and snow with a walking cast on her leg. Katie and her team are efficient, pleasant to deal with, and are the consummate professionals. I would buy a home through them again without question.