What a great find....Plus my neighbor also recommended them and I saw another neighbor there while…read morewaiting for my car. The only complaint I have is that they knew I was coming in for an oil and filter change and they didn't have what my car needed in stock or on hand. Robert my mechanic was really nice guy and said I'll get you out of here once the stuff comes in....plus they seem very honest....I'll be coming back here again and again. Next time, when I call, I'm going to ask to get my oil and filter...it was my first time there so I get it, maybe people make appointment and don't show. Give them a try you won't go wrong.

i have know robert for many years...best dam auto mechanic i've ever had...started using him at the…read moregarage in rehoboth... straight forward and no b.s....his staff of mechanics is top notch and his lady assistant you couldn't ask for a more personable, helpful person.....it is my pleasure to deal with robert and all his staff.. larry l.

He's the best. And very honest! I've used him for a variety of cars - mostly Porsche and Mercedes…read moreof various types and years. He really knows his stuff well!

You can't help but love this shop! They're HONEST(!!!), a pleasure to do business with and big-time…read morecompetent - way beyond the other options. Pricing is very fair, but more than anything else, it's great to have found a shop that is so trustworthy. I feel lucky!

Dover Auto Repair has been my mechanic for more than 25 years. Mike now, and his dad, Ed, have…read moreprovided nothing but excellent, trustworthy reliable, and respectful service. I used to live in Dover, but I now bring or tow my vehicle from New Castle. Thank you Mike! Thank you Ed!

I found them very fair, trustworthy, reliable & they did the work as fast as possible. Being a…read moresingle female looking for auto maintenance and repair can be a tough experience, which they seemed to understand and did their best to help me out. I will definitely be a repeat customer

These guys have done countless repair jobs for me. They are very fair priced and their work is the…read morebest! I highly recommend Elite in Georgetown for your automotive repair needs.

Great place for car repair!! Bn there several times, never disappointed…read more.. Good prices, friendly, helpful

Buyer beware! Needed a new tire on my 2 year old car with 19k miles. (Bridgestones w 36k warranty…read moreplus car was just serviced at the dealership) Rep recommended all four tires be replaced. When I said no he continued with why at least both front tires should be replaced. I was born at night but not last night. Went to Mr Tire down the street. They looked at all four tires but said nothing but we can have it done this afternoon. When I picked it up I asked, is the any scenario where I should've replaced all four tires or even just both front tires? The rep looked at me funny shaking her head saying, no, they only have 19k miles on them and they're re in good shape.

Great experience with getting our flat tire repaired for a good price and relatively quickly…read moredespite coming in without an appointment and on a busy day.

Referred byThe Auto Gallery in Lewes. Was looking for a bed cover and bug guard for my Ford F-150…read more Called them a few days before arriving in town to place order. Prices were great, work was done on time and as promised...so impressed with shop and owner, Tim, also had him replace lights on my trailer and lube. Again, work was done at a fair price and Tim was very personable. Good shop.

Martel's has been my go-to repair shop for almost 20 years. Honest analysis and discussion before…read moreattempting costly repairs. As a back-yard mechanic myself and having performed many of the repairs they have done for me, I know they are not jerking me around. If you want it done right, take it to Martel's. If they can't fix it, they will be up front with you and let you know.

Martel's apparently used to be a fully trusted name and adviser when under the original owner, but…read moresince selling the name to a new owner service seems to be a mixed bag. I was referred to Martel's by at least 4 individuals whom all suggested that I take my vehicle to them at a time when I experience a full-on breakdown. I usually went to another local shop in town who strictly focused on my vehicle brand, but again, from the very positive recommendations from the other individuals decided to go against my internal input and have my vehicle towed to Martel's. Before just having my vehicle sent to the shop I called ahead to ensure I would be able to get service as I understand that auto repairs can sometimes be a lengthy process. I don't ever want any shop to feel that they need to rush through a repair, potentially missing something along the way; so when I spoke to the receptionist that needed to check with the owner to verify he could get my vehicle in, I was asked to bring it in right away for service. I proceeded to have the tow company drop my vehicle to Martel's and then had to call myself to get a status update at day 2 of the vehicle being there. I understand repairs on already scheduled vehicles can delay the process to get to my vehicle so I gave an extra day after a quick call in to see if there was any updates. The status update ended up being the same that my vehicle was not yet reviewed for repair and would be pushed back into the next week since it was already the end of the week. At this point it would be several days before I could expect to receive an answer as to what would need repair on my car. The start of the week came around and by the end of the day, still no updates, so I decided to drive directly to the shop and find out in person the issue for the delayed response. I received the same answer, that they were not able to get to my vehicle, but would try the next day. I am a patient person by all means, but all I ever really require is at least status updates. I probably could have easily taken my vehicle to the original shop I normally go to, but wanted to give Martel's a chance based on the referrals provided. After my on site visit things seemed to be expedited, if not by chance that time had allowed them to get to my car and I appreciated the update since the car had already been sitting for a few days, even though I'd been asked to bring it in right away. From there, the parts were ordered and the car was repaired right away. Some of the additional items I'd asked to be checked over while the vehicle was there were never accounted for, but the car was repaired and back to operational status, and that' s all I could ask for at this point. My guess is that the receptionist is only there part time, so waiting on any updates from the owner who is also one of the lead service tech's is overwhelming on the team, so getting any updates can come off sounding misguided in their attempts to express that they are making any progress on a vehicle if the receptionist is not around all day. I can respect an owner who is giving their all to keep a company moving, but with that said, I am only asking for updates after not hearing anything for a couple of days after being asked to bring in my vehicle right away. I did end up taking a second vehicle there to give them another chance, and with the second car the team was direct and quick to handle the repair requests. So I am 50/50. I believe they have the absolute know-how to handle repairs on European vehicles that many other providers will not touch, I just hope they are able to improve on their customer service aspect to adequately provide updates as needed when things do not go according to their statements. My recommendation for Martel's is to be as clear as possible with your intents with the expectation updates will be delayed to be received. I may not be able to directly recommend them but I can cautiously refer them to handle unique vehicle brands others are not willing to touch. I believe in time the new owner will settle into the multifaceted role that is required of them, just be aware you may wait a little longer than anticipated to have a vehicle completed for repair.