I had a very mixed experience with Precision Garage Door Service of Jacksonville…read more On the service side, this was absolutely 5-star. My garage door would not close because one of the cables had come off the pulley, and they responded very quickly late on a Friday evening when I really needed help. The technician was extremely friendly, professional, communicative, and took the time to explain everything clearly. At no point did I feel pressured into making a decision, and I want to be very fair about that. He showed me that the grooves in my pulleys were almost gone, which made sense since they are more than 20 years old, and he also pointed out that the cables were starting to wear. He recommended replacing both pulleys and cables rather than simply putting the cable back on, especially since the same issue could easily happen again soon. He also noted that my rollers were wearing out, and when I asked about replacing those too, he even contacted his manager and got that price reduced. So to be clear, I was not forced into any of these repairs. I agreed to them because, given the age of the parts and the fact that my garage door would not close, it seemed like the most practical decision at the time. My frustration is with the total cost. I understand that emergency evening service comes at a premium, and I also understand that I made the final decision to approve the work. But after everything was done, I looked up the cost of the parts themselves -- the rollers, cables, and pulleys -- and found that they can be purchased for under $100 total. That was incredibly disappointing to discover after paying more than $1,200 for the work. I do not work on garage doors myself because I am very cautious about the springs and the tension involved, which is why I chose to call a professional. Since it was late on a Friday and my garage door would not close, I decided to move forward with the repairs rather than spend time researching costs. Afterward, when I looked up the price of the parts and saw how low they were, I was extremely disappointed and came away feeling like I had been charged far more than was reasonable, especially since technician completed the work was done in about 90 minutes. So overall, this review is two-sided: the technician and the service experience were excellent, and I truly appreciated the fast response and friendly professionalism. But I am very disappointed in the pricing, and that is what leaves a bad overall feeling for me.

Our garage door works but it wasn't up to code, outdated, appeared to be DIY'd, and downright…read morenoisy. You know those money pages you get in the mail sometimes? That's how we found Precision. They always called 20-30 mins before their arrival window and sent a text with the photo of the person coming. A tech came out and examined our door and gave us some options that were reasonably priced. He was very professional and polite. On the day we scheduled the guy parked outside of the garage, introduced him then walked around the garage checking out what he'd need to do to install our new door and opener. He thanked us for clearing out the space so he could work and told us that it would take about 3.5 to 4 hours to complete everything. He stated he does two of these a day and ours was the second. Ok. Then he got to work. We offered water and a fan since it was a very hot day but he said he was prepared and thanked us. He was done in exactly the amount of time he said he would. I was amazed. A week out and the door and opener is so much quieter. Thanks Precision!

Amazing detail!! This is the company you want to paint your home!! I had a professional paint job…read moredone last year by another company. Julio and Julio makes their work look amateurish like I'm ready to have them paint the entire interior!! I am very happy I worked with this company to paint my mother in law suite and smaller bedroom.

Julio and his team tiled our kitchen backsplash and painted our island. Amazing to work with. Came…read moreon time, cleaned up after, and couldn't be easier to work with. Hire Julio! You won't be disappointed.

They are very easy to book service and the maid Liz is amazing. I requested her for further…read morecleanings. The house looked and smelled fantastic.

These ladies came on time, introduced themselves, and asked me specifics about what needed to be…read morecleaned. After that, they went right to work on our 2b/2b apartment. They found a few things that we had been looking for while clearing out the rooms and even pointed out the incomplete job the plumbing guy did when moving medical equipment that required pipe access. I appreciate that as we didn't know where these items were. They also didn't mind that we were still clearing our items out of the apartment and kept coming and going. They were fantastic and kept our apartment key safe when they were done. Thanks so much!

Honest and fair! I had an emergency and they were able to squeeze me in within hours. Very reliable.read more

First class service. First class experience. Sunday morning. 1 hour arrival after my phone…read morecall. 1 hour complete repair of broken springs and bottom water seal. Fair pricing w warranty.

I called these gentlemen on a Monday morning and they showed up that afternoon. They were on time,…read moreworked around my work schedule and everyone I talked to was easy to deal with. Excellent customer service. Hector was able to diagnose and fix the issue with 30 minutes. He walked me through each step and reminded me to let them know if the issue came back up. The price was more than fair. I will be using them again and again. Service requested: fix garage door bracket and diagnose the cause of the issue.

Sloppy,don't keep their word. I had to clean up nails,screws,and metal from both old and new garage…read moredoor. I sent them pictures because I was worried about getting a flat tire. I'm thinking I missed one screw and I got a flat. They said they don't use that kind of screw. I said maybe it was from my old garage door. They said they would cover my tire but that never happened.

100% five star all the way. I called yesterday and told Melissa about my problem. She advised that…read moreshe had a gentleman in the area. He stopped by an hour later assessed and the issues with my garage door within a few minutes. My technician, Scott I found to be an amazing gentleman with gentle charm and quick wit. To me to have a person such as Scott in your orbit, let alone your employ, I would say you are blessed. Steve advised me he would come back the following day and complete the work. The price was well below the competitor that I had had out earlier. Scott showed up the following morning, bright and early, and completed the work in less than 3 hours. I give this five-star review not only for Scott, when I first called Melissa was very sweet on the phone and was extremely helpful. So my advice is, as long as they have these two employees, it's five star all the way. No one knows what the future holds but, I am a very happy and satisfied customer and my door is working beautifully.

I used Door Master Clinic. They knew I flooded because they saw my garage door and the location of…read moremy home. But when they fixed my garage door which needed new wiring so it could be raised and lowered they used regular cable. About a year later and several king tides and a bigger storm the cable had rusted. They then told me there was a stainless steel cable that was a new product. What nonsense. They could have changed it the first time to stainless steel and told me the difference in the costs. Again what nonsense. Charged me $600 to change to stainless steel so the cable's would not rust. I felt that because I was a female they took advantage. Stainless Steel Cables cost at max $35.

Vlad repaired our chimney surround, removing all the old wood and replacing it with new Hardie…read moreboard and wood trim. It as good as new now! Vlad was prompt, thorough, and professional. He even came back next day to add some extra sealant. Highly recommended for all your home projects!

Vlad did an exceptional job! Now I finally got a fence AND a side gate! Vlad came fully prepared…read morewith every tool needed for the job. He completed the work extremely professionally with great attention to details, including precise leveling to make everything sharp and neat. Overall an amazing pro and will definitely use his services around my house going forward.