I recommend them don't care about what anyone say about them. They go out there way it may take…read moresome time but they get it done . Maz

although there establishment comes highly recommended, they were unwilling to help me with my…read moresituation. I was involved in an accident years ago and the original body shop did not fix my vehicle. I have been instructed by the insurance company go ahead and find another body shop, get another estimate and they will take care of it, basically saying sorry about your luck we don't want the responsibility of someone else's mistakes might then be liable to us. here is my thought. If you were good at what you do, there should be no issues with your capability to fix what someone else could not. Perhaps you should have at least looked at my vehicle then the estimate then decided whether or not it was something you could handle, but I think, as you do not have the capability, and therefore you are afraid of the liability.

I had an unfortunate accident with a deer while on vacation at the beach. Joe Hudson's Collision…read moreCenter in Mobile, AL not only got my car back to like-new condition, but they completed the work a full week earlier than they projected, and kept me informed of each step in the process via their text system. BEYOND SATISFIED! THANK YOU!!!

Worst shop in mobile. Had work done on my Lexus am having to repair the repair…read more Learned will looking for a shop that would even touch a rework job. Found out this location is notorious for beyond poor quality work especially the finish work.

I took my car in for a repair, not only did they not listen to me a woman, it was like everything…read morewas ignored. They didn't even know how a rain sensor works and it still don't, I ask if the insurance didn't cover let me know, ignored. And now I have to take my car in for a front end alignment that wasn't't needed before. They delayed my repair and ended up 9 days late. I would find another repair center.

Absolutely atrocious customer service…read more I was assured that my repair would take 3 days but its been 5 and now have been told that it will not be done until Monday afternoon after being assured it would be completed today. When I called back earlier in the week I was told by Eddie that my parts were in the paint shop but after calling back the next day I was told they didn't even have the parts in...more lies and to top it off he made it seem like I was an annoyance or inconvenience asking him about status my repairs. Now I've been told my vehicle will not be ready until Monday afternoon and I've already lost well in excess of $1,000 in wages because of this crap. I went specifically to AutoNation because they are Ford related and they were on State Farms list of repair facilities wish I had looked at the previous Yelp reviews to see just how poor the customer service is . During the entire repair process I have not received one phone call from any representative from AutoNation Collision letting me know that there were going to be any problems or delays I have had to initiate every single phone call to their facility to top things off I had Eddie hang up on me yesterday while I was trying to ask him something else. This crap makes me sick to my stomach to be treated like this when they are getting paid VERY WELL for the work being done. I will never again use this Collision Center or AutoNation Ford for any repairs or service in the future and will sure as hell never buy a car from them because of this

Vic's Custom Paint and Body is a trusted business they repaired my Jeep Wrangler after I had a…read moreslight fender bender. I am so glad I chose Vic's Custom Paint and Body because of their excellent, professional, extremely knowledgeable expertise on the repair of my Jeep. I will be referring them to anyone one in need of towing and auto body repair because you can count on a job done right, & with such friendly customer service. Prices are fair & reasonable. I still appreciate & applaud such an outstanding auto repair shop as Vic's Custom Paint and Body. When it's done, it's done right! Wishing them the best & many more years!!!

I took my 2019 Ford Fiesta Se to Vic Custom Paint and body…read moreon March 29, 2022 I received my vehicle back April 29,2022. I paid 5634.03From Statefarm plus 500 dollar deductible all in total amounted to 6134.03. The parts that were put on the vehicle were rusted about the back passenger door and front end the bumper and fender the is a 2 inch gap between. The paint is two different colors. The front passenger door is not set on the hinges properly, the back passenger door has the rubber coming off block the door from being able to shut properly. not a Statefarm approved repair shop. Inside trunk all the old parts that were replaced in the placed inside of my trunk. I am baffled by the lack of effort put into the vehicle. Upon time to pick and pay I voiced my complaints, and asked why it looked like that .The owner told me that "we are only doing what we were paid to do." Overall my complaints were on deaf ears.

Bay City Paint & Body also known as Bay City RV Center, we dropped off our workhorse bus with this…read morecompany and asked for them to take a look at the generator and give us an estimate on repairs. They took went for a joy ride in our commercial vehicle without our knowledge and supposedly blew out the radiator, they did not have our permission nor did they have our vehicle towed back they continued to drive the bus back to their shop further potentially causing more damage to the engine, we had to order a $1,200 radiator and bring it to them . They charged us $2,388 for a radiator that they damaged. The fan shroud they removed and reinstalled to do the radiator job they put it back together with zip ties , causing the fan shroud to rub up against the fan . What is kinda funny is the $150 they charged us to unbox the radiator we brought them.Then charged us over $300 to place hvac foil tape on the front and behind the generator case it's self they called it an airbox. This goes on and on with the nonsense as to 2 ignition coils that have 2 bolts on the outside of the generator was charged over $600 . Long story short these people Pam & David are straight crooks ! Was given no estimate and was hit with a $7,000 repair bill ! After paying the bill the bus was returned to us with a check engine light on the fan shroud hitting the fan on the engine and zip tied together along with the generator not working it ran for 1 hour and shut off then the exhaust pipe for the generator was not connected to the generator and hanging off . We disputed the bill came into discuss with them and they had the sheriffs there to shake us down to force us to pay . We paid the bill by bank to bank wire . If you are an absolute fool like I was be sure to take your vehicles to Bay City Paint & Body or Bay City RV. ( Proof is in the Pictures , you have been Warned) our attorneys will see you in court . -David

My vehicle was broken down, so I called my insurance and requested a tow. The request goes into a…read morequeue to be assigned to a towing company. Shortly thereafter, I received a text stating Bay City Towing and Repair has been dispatched. There is a link to check the status which provides a timeframe of 60-90 minutes until their arrival. I sit there with the vehicle until the 90 minutes has expired and reach out to Bay City. They answer my call and tell me my tow was outside of their service area. Rather than reach out to the insurance sooner to notify them when dispatched, they decided to sit on the assignment. Insurance companies try to be fair and "spread the love" to different towing companies. This company shouldn't be in any insurance company's line up for their customers.