Great Service , get your job done as fast as they can do it. Drop off that evening, put up the next…read moreday.

The used Accord that I purchased two months ago, broke an axle while I was driving UP A HILL. Scary…read moreexperience. And, although I appreciate them finally offering to pay half, the car remains at their dealership until I can afford to pay for the other half. I hadn't been prepared financially to have to deal with something like this happening so close to the purchase of it. Disappointed. SOUTH HILLS HONDA will offer you a 6 month warranty on their used cars.

Was on a road trip & had something dragging under our car. Called Straub & then got us in right…read moreaway and fixed us good as new in 10 minutes. Super personable staff & customer service was amazing. Def recommend!

Bought my car here in 2023 and bought the extended warranty. Had a mild suspension issue come up in…read more2026 and called the salesman who sold it to me, Zach. He helped direct my call to call the service center and explained what was going on. There, Cody, was able to get me in the next day and get my vehicle fixed. Whole process was less than 24 hours and they were able to get me back on the road with complete resolution of the issues all covered on warranty. Will continue to buy vehicles here when their employees are so eager to help their clients!

I called and spoke with Mike and made a simple request - a picture of the engine bay. (Only had 5…read morepictures on the website). Nothing special, simple picture and was told to "watch the website for when all of the pictures are uploaded". Really???? The vehicle was in their detail shop or out for detail (don't know) and that was the reason for his response. And he said "I forget all the time, so it's best to just keep checking the website". Huh.... Really??? Here's an option, maybe ask the detail person to take a picture with their phone and then you can send it to me. The speed of light is 186k mps/per second which is the speed the picture would travel down/across a fiber network (minus network limitations). Pretty quick, provides quality customer service and easy too. Oh well, not to worry. I've been a salesman all my life and in my 60's now and I can assure you I will not be "checking your website" for updates.

So far I've bought two vehicles from these guys, Mike has been a great salesman…read more Mike and the team have been honest both times and helped me get what I need. The vehicles they offer are clean, well maintained and good value. I'm thankful to have found these guys and work with them. Thanks Mike and team!

My car took over 3 months for minor deer damages. It took almost 2 months before they ever ordered…read morethe parts. They lied about being certified to work on Tesla's and Dawn couldn't care less about the inconvenience caused by their incompetence. Steer away from this place! Horrible experience and unresponsive customer service. I finally had to show up in person because they wouldn't return calls!

worst experience I've ever had. I looked up mechanics around me and read good reviews. they must…read morehave had family write these reviews... even my insurance warned me about them but they already had my car and I like to give people a chance because they seemed helpful when I walked in. they didn't answer one phone call, had to come in to talk to them for updates. it was always a different story to why they didn't have my car done or parts in. we paid for 4 tires they forgot to put the 4th one on. I took the car back in because it was making a weird noise still and apparently that is what it was. my car is still making noises but we are taking it somewhere else because we just don't want to deal with them anymore.

Kudos to Theo and Joey for making a car buying experience much less painful. We got a wonderful…read moredeal and a very acceptable deal on our 211k trade in. Joey worked very hard to shop the best interest rate we could get and make sure to get as close to the monthly payment he could get. The car got delivered freshly detailed and with a full tank of gas too! Good job guys!

Dropped my car off for repairs and was surprised by how quickly they finished the work. I expected…read morea high price tag too, but it was very affordable! While I was there, a service member was picking up his car and they gave him a military discount. I'm very impressed with a company that shows our heroes the gratitude they deserve!

I would not recommend Doan Ford Body Shop based on my experience. My car was there for 32 days for…read morewhat should have been a door replacement, repair of a chip on the rear driver-side door, and blue marks on the passenger side. From the very beginning, I had issues with the estimate. The body shop manager, Jessica Dingus, left damage off the estimate that needed repaired, and I had to constantly fight to get things addressed correctly. The assistant manager, Tim Greathouse, repeatedly told me they were "losing money" on my vehicle and even threatened to charge me storage fees if I didn't pick the car up. When I finally got the car back, the paint did not match the rest of the vehicle, there were two paint runs in the finish, and there are still three chips left in the paint on the rear door. I had to argue just to get the paint runs fixed. I also spoke with the general manager, Steve Mercer, who basically told me he had "washed his hands" of the situation and there was nothing more they could do. I then tried reaching out to the owner's son, Jay Strous, for answers, but he wouldn't even come out of his office to look at the car and said he had nothing to do with the body shop. Overall, this was a very frustrating experience with poor communication, unfinished work, and customer service that made me feel completely dismissed. Please beware before taking your vehicle here.

Quick, friendly service to a new customer. Had steering issues with my truck. They diagnosed and…read morefixed them quickly.

​I had a wonderful experience at Victory Toyota Highlands! I worked with Tracey, and she made the…read moreprocess of buying my 2022 Jeep Renegade incredibly smooth and stress-free. She was professional, knowledgeable, and went above and beyond to make sure I was happy with everything. If you're looking for a great deal and even better service, go see Tracey--she is the best!

Zack Auber was able to get me back on the road after a flat tire issue. We were traveling from PA…read moreto Ohio. We were towed over on a Sunday night and Monday we were back on the road at 1210pm. Thanks again for helping us in our travels.