I grew up in the Parkersburg and I always knew Buttermores was the place to go for jewelry. It's…read morewhere my grandparents and parents always went so when it came time for me to propose to my girlfriend I went to Buttermores. I went over my budget because I wanted the best quality I could get and thats what Buttermore promised me. Instead my now wife hasn't had the ring a year yet and 4 diamonds have fallen out. 5 months after I purchased it a diamond fell out so I sent it back paid my own shipping and they fixed. Two weeks later the same diamond fell out again only a few weeks before our wedding! I wasn't happy the first time but hey things happens, but the same diamond falling out again 2 weeks later. Buttermores reimbursed me for the second time I shipped it up to them to fix, but refused to reimburse me for the first time saying that "it wasn't their fault I moved out of town". That may be true it's not their fault I moved, but it is their fault their product was not quality and no one should have to pay shipping for a faulty product. A month and a half later, a different diamond fell out so I called again, and not only did they try to say it must be something my wife is doing to the ring they were very rude on the phone. Before I had a chance to ship it back, another bigger diamond fell out as well. At this point Buttermore told me they need to ship it out and get the whole ring remounted which is admitting they provided me with a faulty product which they still would not verbally admit or pay for any of the shipping. They said it would take two weeks to remount the ring and they had it almost two months. They never called to inform me about the status of the ring, after a month and a half of waiting, I called them. One of the phone calls I made to check in on the ring, since they weren't keeping me updated, they snapped at me saying "we don't know" and refused to find out, that I would just have to wait. Buttermore Customer Service is horrendous. I am extremely disappointed and regret my decision to purchase my wife's ring there. They do not communicate, speak kindly to, or take care of their customers. I will not buy anything from Buttermores from here on out and neither will my family who all still lives in the Mid-Ohio Valley and has purchased from them before. My wife should not have had to be without her engagement ring for 3 out of the 10 months of me giving it to her.

I went in to get some rings resized and wanted to get an appraisal. There were several people…read moreworking and no customers... considering those circumstances, I expected to receive a bit warmer of a reception. The lady who assisted me treated me like I wasn't worth her time and informed me that "priority is given to their 'real' customers" so she couldn't commit to when my ring could get resized. Further, when I asked if there was a jeweler on staff who could look at one of my rings to give me an opinion on the stone, she said, "Well I'm not going to get Mr. Buttermore out of the back just for that." She looked at it herself, gave me a grim assessment, casually insulted me, and then recommended that I go to another jeweler whilst casually insulting them as well. As much as I like to support local businesses, I won't be back. The people at several jewelers in the mall were infinitely more helpful and professional... including the girl at the pop up kiosk.

Friendly and helpful. They take great care of the animals until they find homes. Staff is polite…read moreand the shelter is clean. Celebrating 10 years 'no kill'. Great community support.

I was referred to JRs by a local auto dealer. I was greeted by Jarritt when I stopped by and he…read morelooked over an issue in my Platinum trim truck and assessed the supplies needed. They ordered them and stayed in communication re status and to schedule the repair. Within a week, my repair was completed at a reasonable cost and the seat material and thread was a perfect match! Great work Jarritt!!

My husband always has his pants hemmed here and the work is always perfect and the price is good…read more I've had two dresses altered with exceptional results both times. She was even able to work me in when I only had three days notice to give her on one dress alteration. Wouldn't go anywhere else.

My mom took her dress to this shop and her experience was terrible. A bra was sown into the dress,…read morebut it was way too low. The hem had huge misses in it where it wasn't sown. And there were gaps in the underarm area of the dress that were supposed to be tailored and they were not. The only good part was the hook and eye closure that was sown onto the shrug. My mom said she should have known something was wrong when the dress was already bagged up for her to take, but not try on. Buyer beware.

Each time I stopped to casually look at bikes I received good service. Eventually I bought an…read moreE-bike and all 3 employees I worked with made me feel confident I was making a wise choice. Would buy from them again.

Not the best experience in the world. Decent selection and prices were okay on some items. Lots of…read morebikes. The problem is the inattentive staff who really don't care if you buy anything or not. We walked in and were basically ignored by all staff. Too busy on their phones and just standing around shooting the breeze. Felt awkward as soon as we entered because of this. Tried to strike up a conversation with one of the staff but was just meh. Was going to buy a suspension fork, crankshaft, and whatever else I could for my new bike build but we just left because it didn't feel like our business mattered. As much as I'd prefer to support a local business, I need that business to care just as much about me and its own business as I do. Sadly, I doubt we'll go back. No real reason to drive 25 to 30 minutes to be ignored. I can get the same level of customer service online since it was hands off, impersonal, and cold. Sad to have to leave such a bleak review because I was hoping to build a relationship with a bike shop near my new hometown.

Tramp the bondsman went out his way to help me.. he provided me a ride down to the jail to turn…read moremyself, waited on me, and gave me a ride home. He let me pay in payments. He is very professional yet down earth. I definitely would recommend him for everyone..

The place is very nice but if you use the drop off service, beware that the staff will use 80% of a…read morelarge tub of YOUR detergent!! They do a good job but I would buy small bottles of detergent for them to use.

Started out as a great place. Now it is operating in greed mode…read more Used to be able on smallest dryers to pick 7 minutes for 7 minutes. Now it is pay 1.00 for 10 minutes even if you don't need that long. No signs on the new systems. I picked 10 minutes for .50 and was forced to pay twice .50 for 20 minutes. This business appears to want to take advantage of its customers. At the very least, put of signs on how the pay system works now.

Well organized and staffed. Donations went quickly and all parts of the experience were smoothly…read morehandled. Just the right amount of concern over disease and infections, appropriate but not overdone.