Thank you owens for helping us with our propane needs!…read more Had an issue at another propane supplier and Owens came to the rescue. They unfilled our over filled tank and replaced an old rubber seal that sprung a leak. Amazing customer service from a local family owned business!

Best propane in town. Great service and lots of friendly faces. This is a must stop to get all of…read moreyour propane needs fulfilled.

Great location. They sell local eggs. If they weren't here, I would have to do a lot more driving…read more I love this feed store. The owners and employees are competent, efficient and kind. The hay is good. They work hard to keep prices down. Let's support local business'.

Owner is extremely rude to customers, she made fun of the way I talk when I came in tonight. I've…read morebeen in this store a dozen times over the last month and most interactions with employees lacked basic customer service skills and I believe it trickles down from the owner. I asked an employee for help by the power tools and she tried to physically hide from me and her co worker did an about face and walked the opposite way. When I asked the owner if she does any price matching she laughed and said "No, I'm the only hardware for 60 miles, I can set my prices" Well you've just pushed a customer to Amazon. Will not purchase here again.

The owner needs an attitude check. Was rude and mocked me for returning something when everyone…read moreelse was pleasant. She's so unpleasant and I don't understand how she has a customer service job.

I need a few propane tanks filled. I'm tired of paying the replacement costs at my local hardware…read morestore. I discovered Stepp Propane and was met at the door. The gentleman filled my tanks without delay. The prices were very reasonable.

Amazing. Experienced, quick, attentive, affordable, friendly, professional. Just really…read morepersonalized care. Very accommodating for my particular propane needs. Same day service which is unheard of. They made sure everything was running smoothly. Thank you!

Good prices and fast deliveries in propane!…read more They have fair tank rental prices and quick deliver with fair pricing. It's amazing how much variance there is here from one company to the next on pricing. When I switched to these guys it was $0.80 a gallon cheaper than the company we used before!

I am extremely happy with Premium Propane. They have the lowest tank rent and propane prices. Thier…read morepersonal are reliable and friendly. I would recommend them to anyone. If you aren't with them now call around for tank rentals and propane prices you will find that the third prices are lower.

Love these guys. They have replaced valves, serviced my tank and refilled the tank many times. They…read moreare always there on the day they are supposed to be. I like that when you call them, they recognize the number and have the account information already, whether it is to schedule a fill or paying a bill. Very professional!!

We get our propane and rent a tank from Owens Energy for our place in Show Low. We use Owen's…read moreEnergy because the people we bought the place from used them and already had the tank in place. The company does a good job being there when you need propane. We only use propane for hot water heater and clothes dryer so we don't use a lot. But it's nice to know they will be there when you need them. There was only one bit of confusion when they thought we needed propane after a phone call but we caught the delivery person before we got too much extra. I definitely recommend Owens Energy and will continue to use them.

One of the worst customer service issues I've had in 10 years…read more I have Graves Propane of Pinetop on auto-pay for 5 years. Last February they started sending me late payment notices, which I originally thought was humorous as I had them on auto-pay. After 6 weeks of try to figure it out , they told me it was insufficient funds. That was less humorous because my bank didn't know about the insufficient funds and they had no record of Graves attempting to take funds from my account. After another 5 weeks , multiple emails and phone calls I decided to send them a check. Russ, the regional manager, assured me the problem was taken care of. "Not". Same problem showed up again in June with late payment notices. Called Russ back and sent him an email but he evidently either doesn't want to talk to me or can't figure out the problem. It has been another week, another late notice but Russ is no where to be found. Still have the same problem with no one at Graves propane to help me besides the elusive "Russ". I am only a customer and must be low on their priority list. If you are looking for medium or above customer service, try another company.

I wish no stars we're an option. Do yourself a favor and look elsewhere for propane service. We are…read morenew to the area and new to propane use. For the 4 months of service, it has been 4 months of nothing but problems, bad billing and total frustration. I read the negative comments prior to signing up for service with them. I also know bad comments are more often louder and wider than good comments. I wish I had paid attention - this company has the worst service. The only pleasant part of dealing with them is talking to their Customer Care center in CA but why should you have to deal with them that much? They are nice but no resolution. Very sad.