It amazes me that I have not been in the store in about 2 years. When I walked in they immediately…read moreknew me by name. Not only that but more importantly, I had ordered a pair two pair of jeans. My measurements were already in their computer system so they knew how to tailor them to my needs. Unfortunately when they were sent to me, they were just off. I brought them back in and Brian helped me. He said they would adjust them to my satisfaction and if that still didnt work, they would start over with a brand new pair because they wanted to make it right. I have had nothing other than great experiences going to Ticknors for all of my clothing needs. I highly recommend.

Fashion experts, advisors and consultants. You will find anything you want when it comes to men's…read morefashion. For business, leisure, night on the town, prom or whatever you may need you will find the perfect outfit. If you want advice all you need to do is ask, really that's all. They'll tell you yes that looks great on you or may I show you something that I think would look better. We have never felt that they were pushy. Bryan is one of the managers there and he does an excellent job, They do have sales at times on high quality clothes. It's a store that you would visit when you want to get that special something for that hard to find person. It can be pricey, but good clothes usually are. They have a wall of socks in so many colors. They are a shoulder to toe cloth shop! Also I do have a women's sweater I received for Christmas one year that still looks gorgeous.

I don't enjoy dressing up but I could not have had a better experience here. I needed a suit and…read morewithin minutes Heather had not only found me that, but also a nice shirt and belt to go along with it. She helped me feel comfortable in a place I usually would not and for me that makes the difference. If you're in need of a suit or rentals I highly recommend this location. Shout out Heather, establishments need more people like you!

Long wait to pick up a rental suit, above 30 Minutes with no update, no apology for the long wait,…read moreand standing there. Asked to pick up suit for rental and try on at home and refused any other options despite having 20 people standing around store. Also help the people in the rental line before having buying consultations for people who came after us. Sent us a text it was our turn after we got in the car and left and told us we had a long wait. Do better!

I've shopped here many times and really like their items, which makes this even more disappointing…read moreto write. On multiple visits, I've noticed that I'm not acknowledged when I walk in or while shopping, while other customers--who appear to be of a different race--are greeted and helped right away. This has happened more than once, and it leaves a bad impression every time. No customer should feel overlooked or treated differently. I hope management takes this seriously and works on providing equal, respectful service to everyone.

No customer service skills. Highly overpriced. Not a thrift store. They will only buy new items…read morewith tags still on, then sell for full price. You can pay that anywhere.

Fiancee and I just got engaged. She entered this store to start looking at tux options for our…read morewedding, only to be completely ignored by the two staff members there, despite the store being empty. Will not be bringing business here.

From the owner: Fine mens wear & tailoringread more

Store organized and friendly…read more The store had a huge selection and was well marked. Even the fitting rooms were open. I always feel like I have better luck and prices ordering online. So after walking around and trying on items I left empty handed. I will say the return process when ordering online and returning in store is very easy.

Most of the staff was friendly & helpful, especially considering it was the day after Christmas and…read morethey were in the process of marking down everything in the store to sale prices. However, I purchased several accessories w/ 75% clearance prices clearly marked on the price tags, but the discount wasn't taken off at the register and I was charged full price. I was rushing because of the blizzard. I didn't review my receipt until after I got home. So now I have to make a return trip to ON to correct the mistake. Caution, Shoppers: Check your sales receipt for price discrepancies before you leave the store.

This use to be one of my favorite places to shop at years ago until they hired stuck up teenagers…read morewho don't know how to do their job right. I sold my clothes to them and it was a complete mess. They told my it would take the most 45 minutes but I didn't get my clothes til 2 hours later. They mixed up my order COMPLETELY and ended up stealing 6 pairs of my clothing and never told me about it until I looked in the basket of my clothes and saw a few items were missing... after I already was home I call them up and all Emily had to say about it was "oh I'm sorry here let me go talk to the lady who looked through your clothes" when she was the one who looked through it. Not only did they take my clothes and not tell me about it, but ended up giving me less than 20 dollars worth when they were all brand names. I also gave them brand new purple vans that costed over 60 dollars (mind you they say they take 1/3 of the original price and that's what they give you) and they told me they would give me $8.00 for it!! All they want are "trendy clothes" but half of their clothes look like they are from 2013 or something you saw on Pinterest when you were in middle school. I'm so upset that Plato's is like this now. Will not recommend this store to anyone.

Really not much inventory here. The older woman going through the clothes people brought in was so…read morerude. I can't believe people would would sell here with her attitude. She was really aggressively giving them the third degree about their clothes. Customer service here really needs an adjustment. Very unpleasant store to shop. Berating customers a real turn off.

I went to JC Penney in SouthPark Mall Strongsville, OH Friday November 14th. I hadn't been out…read morethere for awhile & have frequented a competitor due to it's proximity to my home. The store was clean. The store was organized. The sales associates- 2 young men up in house goods, & young lady named Desiree down in women's section, all were courteous, helpful, & worked hard. When they weren't checking out customers, they were folding and tidying. When I asked a question they were able to look up. I wasn't ignored!!! I found what I needed + something I wasn't looking for. Good job in hiring these young people, Penney's! & the store looked great! I hope to go back soon.

totally gross, went in to the women's dressing room, when store first opened at 11:00. Regarding…read morewomen's dressing room: Carpet was filthy, stained and full of garbage . Mucus like someone sneezed, all over the mirror , entire dressing room was disgusting, I decided not to try anything else on and just left., I called to inform the manager, she did not seem too concerned. I asked if they had a cleaning staff there, she did not answer, even though I asked two times. Inexcusable for first thing in morning.Shop elsewhere

I got ABSOLUTELY stunned TODAY at Salvation Army. i have BEEN DONATING to Goodwill heavily each…read moreand every year for over 40 years and a great portion of my things were NEW (still tagged) or very gently used since my parents taught me to take care of all my things. This year after having dug deep into how they use their monies and how they handle putting donations on the shelves!!!! I decided they would NEVER ever get one more item from me so today i boxed up 4-5 large boxes along with with some loose pillows and things and drove to the Salvation Army Thrift store in Strongsville. I had visited this site 4-5 weeks ago to see how THEY operate, the kinds of things they have on their shelves and how knowledgeable and helpful employees were. Much to my chagrin today, i walked in the rear entry door with my first box where no one greeted me nor were there more than 1-2 folks within earshot for me to call out to. The ENTIRE back room where their donated goods was overloaded and in a SHAMELESS shambles. I saw no one with any sense of urgency. I continued with the rest of my boxes and items placing them where i thought they would fit, not FALL OVER and left in a huff. There were 'prepared receipts' on clipboards for anyone to fill in what they want for IRS donations. Big Brother is apparently not watching. The retail store is scantily stocked when they could be loading up their shelves and making real some money but no, disinterested folks are lolling around talking to each other about last evenings tv show. Apparently, nobody has any needs in the poorer sections of Cleveland Ohio since nobody HERE had any interest in their jobs nor helping the less fortunate. I could run rings around the folks in this store, organize it, load up the retail store and help others. I worked for an international non profit for almost 20 years so i know how it gets done. I will never return to this store or any other Salvation Army (bellringers included) nor Goodwill. I will seek out a more needy organization who uses, appreciates and cares about donations.

Customer service to all customers. We're checking out at…read more14:03 today. Cashier was so kind to the black woman in front of us example: take your time, make sure you out everything in your purse etc. when it can to us (2 elderly white women) no personality, I don't know the price, 2 prices on same item, snappy remark to our question if how long it will take. Then when my friend said just forget it, I'll get my other stuff, she threw the wreath like it was a piece of shit. Where is the pride in your job, don't want to work, quit. They don't need people with lack of customer service skills.