Today I'm going to share with you all the very bad experience and frustration: On December 2024, i…read moresaw on eBay EV Hummer. The truck was 2024. When i checked the car in Florida I found out that truck description posted on eBay not matching with the car like 350 miles for charge, original 314 miles, power hard cover on the back, original no cover? I sat down in the office with Kenny and Chris. Their explanation was they did that by mistake by copying and pasting from another car, but they didn't want to take any responsibility for that?? I decided to take the car. The car was delivered from Florida to New York without any inspection: Broken mirror, no charger, errors on the screen, tire pressure monitor not working, because tires and rims after the market, the car going on left on the highway. 1st day driving and making turn i herd very load noise under the car in the front? I stopped and found out the tires and rims on the both sides touching and rubbing the parts on the front..... I scheduled an appointment with GMC dealer service in Queens. Was very hard to take it in because of the damage from the tires after market. I call them back for the situation, they ask me to remove the reviews from the websites and they will have there service department to take care everything, they will pay and fix the problems. They emailed me and asked me to take the car in Long Island service place to check and fix the problems with tires and rims. The service owner came up with the solution to fix that and requesting not to drive the car until the problem is fixed. They send the estimate in SOFLO Customs and they did not respond. Kenny from SOFLO called me saying he is not going to pay anything to fix the problems?? Yesterday i received from them a used and broken charger? I pay over $100,000.00 for the car. To be able to use the car i have to pay the expenses myself to fix it. I will have to get a lawyer involved and to make them responsible. I trusted that place because it looks good, so many beautiful after market cars. If you want to do business with them very careful, scammers and liars in that place??? I was not able to get to the owner of this place but I hope the owner will read this review.....!?

First off, I want to start by saying how truly disappointed I am with the work that I received from…read morethis shop, Soflo Concepts. I expected better since I had came before for small work, but I guess they cant handle bigger things. I feel as though I was completely taken advantage of and ripped off. I pursued a refund and was declined twice. I deserve most of my money back. I now have to spend more money to fix the damages that this shop created. They also made me false promises to how certain things on my car were going to look like. Instead, they also just did whatever they wanted without even asking me if that's what I wanted, and if it was okay to do so. Below I have listed all the damages and where they have occurred on my vehicle. And I posted pictures of the damages. My car is originally yellow, and was wrapped in this Gloss White. 1. So when it came to wrapped my door handles. They did a very poor job. They left all the inside of the handle in yellow. I don't understand how someone would think its even okay to leave the door handles so badly wrapped and looking like that. You can even stand from a distance and notice the yellow. 2. My Front Bumper and Rear Bumper were not fully wrapped, and were painted in black without even asking if I wanted to do that. And Bryan the owner said if I wanted the inside of the bumpers wrapped, it was going to be extra. Which is absurd because that's still part of the bumper. And that was never mentioned to me from the beginning. And on top of that, they did a horrible job there is still a lot of yellow that is very noticeable. Even the front bumper Lip is poorly wrapped. And I had told them several times about the Lip being poorly wrapped, and they did nothing about it. 3. My fender wells were damaged when they took them off to wrap the car. Both fender wells were cracked in the same spot, and on the bottom area. I had missing clips and screws. And in the inside of the door handles, there are suppose to be 2 screws on each side. Well that's not the case for my driver door, as it is missing 1 screw. Its to many of these missing screws. It's obvious they cant put things back together properly and with care. 4. The way they wrapped my mirrors was an absolute joke. Just like my door handles. The inside of my mirrors were left yellow at first. Then when I took my car to them they said they were going to "fix them", they just sprayed them with white plasti dip. And now its even peeling off and you see the yellow, It looks very bad and unprofessional. And on the bottom of the mirrors they left a lot of areas unwrapped and of course you see the yellow popping out saying hello. 5. When they took off my side marker turn signal blinkers for my car, they broke the clip that makes it stay still. was lucky that I had an extra one. I said to myself not to make a big deal about it since I had the extra one, but I was to nice to them. And now im making sure to say everything about all the things they messed up on my car, because it's absolutely outrages how many things they broke on my car. 6. On the driver side window, the tint was scratched on the bottom side, because apparently they forgot and left a lose screw in the inside of my window. When I went to roll my window up, it made a bad scratching sound. So my window tint was messed up, and they didn't even bother to say anything about it like nothing happened. Now I have to go out of my way to get my window tinted, and spend money on something that shouldn't of happened and clearly their fault. 7. When it came to decide on the color of the calipers, I was very specific on the color I wanted. I had asked for a very LIGHT specific Gold with a shiny sparkle. Instead its like I got the opposite. It was a darker Gold, and it was flat not sparkling at all. I had sent him a picture of what I wanted, and he replied and told me "that's what we'll do then". And its clearly not what I had asked for. I had discuss this both in person and in messages with Bryan. Its like they just did whatever was easier and faster for them. 8. As well as everything else being sloppy, they got my doors, wipers, windows, windshield molding, and the windshield itself covered in white plasti dip. They didn't even bother to clean it off. It was left like that, my car had white speckles all over. 9. And lastly, before I had taken my car to them. Everything on my car was working fine. When I got it back, my passenger window was not working anymore. Now it does not go up or down anymore. Also, my doors would auto lock themselves when the key was in ignition. Now they don't. As well as opening opening themselves when taking the key off. Now they do not open automatically either. In the end, coming here was the worst mistake I ever did. They lied to me, and they did whatever they wanted. And broke stuff off my car. Now I have to spend more money to fix the issues. I wouldn't recommend anybody coming to this shop.