Cory did a fantastic job. He was efficient, cleaned up after himself, on time, pleasant and I would…read morehire him in an instant to do any type of work for me.

Edited to add: The business owner posted that I was mistaken and reviewing the wrong location. I…read morewas referencing the Memphis, TN location on Whitten Rd. I was not confused. It might have tagged me in Clearwater, FL because that was where it pinned me last. Just wanted to ensure that was clear for the public. Starting from scratch and anticipate needing to spend literally tens of thousands of dollars and got no help. After explaining that I was looking for guidance in beginning the process and coming up with options and ideas, I was told what they don't do and told I could look at what was in the showroom. No collaboration or assistance offered. Now I'm at Lowe's. What's the point of a specialized business with no expertise shown and no desire to earn your business?

I used this company and the representative and I met at a café and my mom was there. During this…read moremeeting I explicitly said that I didn't want Blinds with the string on them that you pull to raise up. So that meant i wanted blinds that you just push up with your hands. I picked colors and everything, then he came out to the house and again, several times i noted i didnt want blinds with the strings to pull them up. So he measured and sent me a quote And I said OK great. I think I made some change with the style or the color and he sent me the quote again and I approved it. come to find out on installation day he installs all the blinds and they all have strings (!!!!). and when I bring this to his attention he's like, "well you approved the quote, i gave you what was listed on the invoice," and I'm like, "l but I told you several times I don't want Blinds with strings on them. So you send a quote with details that the average person doesn't know what all the abbreviations mean. and the first quote you sent me Had blinds that did not have strings on them, so why would you update the quote and add strings AND NOT COMMUNICATE THIS CHANGE CLEARLY TO ME and explain why you made such a change?!?! and his response was, "oh I was trying to save you some money." so I warn you, if you want to use this guy you better read every single detail and get him to clarify and reaffirm what you want because he seems to think that he can make a design decision based on the what he thinks you want vs what you ask for Because "he wants to save you some money" but he doesn't communicate that to you at all through the process. He reinstalled the blinds and I paid the difference in cost because the ones I wanted were a bit more expensive. And he acted like he was doing me this huge favor by re-ordering the blinds and installing what I wanted even though the error initially was his. And yes I didn't catch it on the invoice because there's all the abbreviation and what have you and why would you change the invoice and not tell me that something that I repeated to you several times I don't want XYZ you added on an invoice and don't tell me?? Such unbelievable arrogance by this guy and seriously I do not recommend you use him. This occurred over a year ago and I'm only now able to explain it without losing my cool. Worst customer service experience ever.

Let me start by saying Kevin EARNED my business. 5-stars! Kevin, from Made in the Shade Mid-South…read more(MITS), has been terrific to work with! Kevin scheduled a no-risk, in-person consultation where we met to discuss the various treatment options. Let me be clear here- he did not push me to as sale what-so-ever! That alone made me comfortable working with him from the start. During the consultation, Kevin took measurements of my home's windows and then presented his ideas. I had several needs that nobody else in the Memphis area could meet. Kevin took down my ideas, researched with his vendors, and came back to me with a terrific solution to meet my needs. Kevin sent me the installation diagram of the blinds I was interested in because he understood that I enjoyed that level of detail with my order. His invoice was spot on, and easy to pay! During COVID, Kevin kept open and honest feedback about the installation time frame. He touched base with his vendors, confirmed tracking information, and sent several emails to keep me informed. He personally arrived back at my home to install the window treatments. Kevin did not have a separate install team because he wanted to ensure that his expectations and my expectations were met. NOW, for the all-star customer service story. After several weeks, one of the blinds began to sag. Without hesitation, Kevin ordered a replacement blind, kept me informed on the new installation timeline, and replaced the blind in question. Memphis is a working town- many people work at various hours of the day/night. If you need a blackout room for day sleeping, Kevin has the technology and expertise to make it happen. For my first time going through this process, I can certainly say he set the bar high. He will always be my go-to window treatment guy in the Memphis area. Kevin, thank you for running an honest business that places customer service at your core. Nice job! Take a look at the custom blinds and plantation shutter.

Brad Monson installed my gorgeous bathroom stain glass window. He had to reorder the outside glass…read morebecause it cracked. I can NOT get him to answer my calls or texts messages! Any one know him or the manager of this business?

Will not respond to calls. No answers to texts either. Initially a very nice Nan but his…read morecommunication efforts could use improvement.

I received so much help when I needed to buy quite a few lights to update my house. They even…read moreselected bulbs for each fixture so that was something I didn't have to worry about. This is a great store with very knowledgeable and helpful associates.

I've been to this store only for light bulbs for my awkward ceiling fan. The very first visit, they…read moresuggested an adapter for the ceiling fan since the original bulb was difficult to find. From that point on I've frequented a few times and each time I'm greeted with a smile and helped right away. Today was no different. I had two gentleman assist me with the light bulb purchase and they were very nice and friendly. I am glad that there is a store near by that can assist me without me having to run around the store looking for help. They are located in the lot by Lowe's and next to a Mexican restaurant. There were a few other customers in the store, but that didn't delay anyone coming to help me. I will continue to purchase from this store for as long as they are around and they have been around A VERY LONG TIME!

Fantastic service through and through. Quick and very fair pricing. Did an excellent job with my…read morekitchen and full height splashes. I also had my left overs used to make the ledges in my windows, and they look fantastic. I would ignore the misleading negative reviews. 10/10 can not recommend enough. They've been in business for a long time, and you can definitely see why. Will contact them for all my granite needs!

The Granite Shop cut, polished and installed our 5 slabs of granite when we built our new home a…read morefew years ago. They did an absolutely beautiful job on all of the edges and made our stone countertops fit perfectly to our kitchen cabinets. Plus the owner Steve is so wonderful to work with! I would highly recommend them to anyone who cares about attention to detail and wants their stone countertops installed beautifully! They are the best granite company in the Tri-state area. Hands down. : )

David consistently demonstrates unparalleled professionalism throughout the entire selling process…read more Their in-depth market knowledge and strategic approach to pricing and marketing properties has resulted in impressive outcomes for their clients. What sets David apart is their ability to anticipate challenges before they arise and implement solutions that keep transactions moving forward smoothly Looking forward to working with him on many more projects to come

Let me be clear, they in no way compensated me for this review that is about to be submitted…read more I placed an ad through Thumbtack for the creation of a door that was not necessarily done before. Due to space constraints, I wanted a pocket door, but didn't want to cut the wall, so I settled on a barn door, but wanted it split as to save space on either side. When I called Steve Miller, he said emphatically, "yeah, I think we can do that". He and Dave (one of his workers came) and after hearing my idea, you could tell the ideas were percolating. He came up with a great idea for the split barn door and gave me options of whether to go cheap or if I wanted it to be perfect what it would be (I chose the latter). To be honest, the price was well under what I thought it would be by many hundreds of dollars. I also asked about replacing the front door, of which he said was no problem. Steve guided me to the find the best wood people in town to make sure I got a quality product and made sure I got the best prices. All was set and done until I removed an embedded counter that showed broken tile and sheetrock underneath. No matter. . .Steve was able to fit that in as well. His tile guy, Nick, was phenomenal and was a true artist and professional in his work. They set the tile, fixed the grout, fixed the drywall and replaced the baseboards. It looks completely brand new. While doing this, they were able to install the new door, create the new split barn door (with Julie, who is an artist and visionary in her own right) leading the design of it. Even though I was a bad client (adding more jobs on top one right after the other), it was done better than when I bought the house. Steve is a great boss to his people. He treats them well, and more importantly, he respects and values their opinions and help. They revere him and it shows in the quality of work and efficiency of which the tasks were completed. More importantly, when you see their minds work (including Steve as the architect), it is like watching real artists work, not just laborers. They take great pride in their art and I am extremely happy with the products. When it was all completed, the price was not commensurate with the quality of work involved. He could have charged me a few hundred dollars more and it would have still been a value. Steve Miller and his crew are top professionals and I guarantee that anytime I need a project done, they are number one on the list. You will not go wrong hiring them and I can promise it will be an enjoyable experience for all.

My husband contacted him to come out after damage to our ceiling and kitchen cabinets after a burst…read morepipe, he never came back to us for an appointment to do an estimate. He asked for photos which my husband send but then he just never came back to us when he said he would to make an appointment

This place sells seconds on most things cheaper by as much as 1/2. When you buy seconds you get…read moreuseable stuff that will have some damaged stuff in the lot. I have bought things from them for over 40 years. Only once have the shingles bought were unusable, and when I nailed them on they broke. He changed out what I had not put on, and sprayed an x on the rest of the stuff he had not sold. He also sells 1st material at a lower price than you can get most places. He does not offer a wide choice on the 1st, but they are very good. If you want 1st in an material that is not used a lot you will have to go else were and pay more. If you want common material at a good price this is the place to go.

Had a horrible experience and will probably never be back unless the older owner has nothing to do…read morewith this place. I had ordered 9' siding from this company in the fall of 2016. Spent a lot of money. When I called to order the same thing in the summer of 2017, I was told they only had 8' siding. I said well that must be it because maybe I didn't hear my contractor right and 8' siding is what I need since I ordered from you in the fall and I'm finishing my house. David Bruff, I believe one of the owners and the younger one, was who I had spoken with in the fall of 2016 as well as my most recent order. I also mentioned to him I had pictures of 4 of the pieces of siding he had delivered damaged. He was kind and said to come in and he'd try to help me out. As soon as the siding was delivered, my contractor said that it was not correct and besides that about 35% had damage along the side. I immediately called David and told him that what arrived at my house was incorrect and it was damaged. He did convey to me on the phone this time, he could've received 9' last fall but didn't remember as it is rare. I replied with that would've been nice to know since we had the discussion about me ordering from you in the fall and I was finishing my house and couldn't have two different sizes on my house. He said to come in and he would take care of me. If he was the only one who owned this place, I'd be back. As soon as I arrived, I went in and found David and reminded him of our conversation. It had been about three weeks as I had been traveling and he said he didn't exactly remember but go ahead and find someone to help you unload it. I believe this is where Morgan Bruff, the other owner and older one, completely ruined my experience. He saw me walking out to get it unloaded and he walked with me to examine the product being returned (which I had stored in my garage to make sure I returned it exactly how it was sent to me). It took us, yes I helped, about 10 minutes and he was very rude the entire time. He looked over the siding with a fine toothed comb and the employee (also helping us unload) told Morgan this material was in one of the best conditions on a return he had seen. Morgan of course tried to show me how he wasn't paying for 2 of the 35 pieces I returned in which I was able to show him by pictures that is how it was delivered to me. My thought this entire time, does this guy inspect or worry about how the product goes to the customer or just how it's returned?? Seems he doesn't care if he sends crummy product to his customer but he's definitely going to do whatever is possible to stick his customers with damaged product. Anyway I then proceeded to show him pictures of the 4 pieces from the fall order I had received and how I had to throw those away and his response, "ok"!!!!!!!! Cannot believe this guy is in business. We then go inside for my return and I knew at this point this guy was going to try to stick me with whatever he could. So yes I got a restocking fee and the delivery fee he charged me initially, I had to take as well. It would have been a lot easier to work with this company if I would've refused to work with the older Bruff and just stuck with the younger more reasonable one. I tried to explain to him how I immediately called when I received the product and this was a misunderstanding about what I was ordering. His basic response, sorry it's not my fault. Only way I'll ever ever spend money at this place, is if the older Bruff isn't working, doesn't own, or have anything to do with Chickasaw building materials. Anytime I'm having work on my house, I'll make sure none of the material is supplied by Chickasaw and I'll be sure to convey to all my friends!