I have been trying to get my new glasses since last November, 2025. they have made them wrong…read moretwice now and I am still waiting. The person I talked to in the office was so un professional. I would never recommend their services.

My husband and I had our yearly eye exam today with Doctor Sees at Rockford Family Eyecare. I…read morecan't say enough good things about this practice! The staff and doctors are kind, caring and knowledgeable. We have been coming to this office since 2016 and feel very confident, grateful and blessed to have such a wonderful team caring for our eye health. The office is beautiful, the staff is so helpful and the doctors are amazing. I would not go anywhere else for my eye care. If you need an eye doctor you won't be disappointed with Rockford Family Eyecare.

Nice people working there, and LOTS of great choices if you're looking for frames. Got my glasses…read morein 3 days. Was told it might take a couple of weeks. Absolutely love the frames I chose!

So lucky to have a store franchise in GR! Their online platform is actually pretty great but I went…read morein to the store to try on a few pairs they did not have available for at home try on and so thankful I did! I found 2 other frames I liked better than any of the virtual try ons or at home frames. Surprisingly crowded on a Saturday morning and also have eye exams available in store. Great prices for some really beautiful frames. Was able to get a 15% discount in store. And used my HSA to pay

I decided to give Sight a try after finding it next to impossible to get an appointment with my…read moreformer eye doctor. I'm glad I did. I am a squeamish patient, and the doctor here knew just how to handle my issues. I hate getting my eyes dilated, and when she did it, it was no problem at all! They have a nice selection of frames to choose from as well. And they answer the phone and respond to any issues quickly and professionally. I have been a patient here for a couple of years and have gotten two pairs of eyeglasses here. Highly recommend them.

A chic, modern boutique with wonderful customer service! The appointment was thorough,…read moreprofessional, and friendly. I felt heard and understood. Many cute frames that are fully covered by most insurance plans, as well as higher end frames.

Been going here for years. Super helpful, always professional and never pushy on exams, lenses, or…read moreframes. I've done my yearly eye exams and bought a few frames when needed. Whenever someone asks for an eye doctor recommendation, I always suggest Helms Family Optical.

worst experience i've ever had during early pandemic. masks were refused by staff and i got…read morelectured about *wearing* one and about how horrible vaccines were (by owner). i have low immunity as well. i could say more, but i think this is enough!

you know i really am starting to agree with all the one star reviews i buy a 400 dollar plus pair…read moreof glasses supposedly scratch proof and adjustable. The moment I wear them they fall off my face and get scratched up on carpeted flooring. call and get there they say you only get one free replacement, yet they cannot adjust the arms because they were cheap plastic. well i was never told that and over and over they would make ridiculous excuses why they scratched or couldn't adjust them. I plan to stick to the other ophthalmology out in Belding at least they are honest with me there.

They have some my diabetic eye checks here a few times now. Office staff is great and professional…read more They get me in pretty quick after checking in. Always a pleasant experience here.

I needed a frame readjustment, they did it free of charge with exceptional service. Definitely…read morerecommend.

I was visiting Grand Rapids and a lens popped out. HyperOptik fixed my glasses on the spot, for…read morewhich I was most appreciative. I also enjoyed visiting with Isabelle, the owners beautiful dog.

Really great customer service here from Jennifer! I walked in with no appointment not expecting to…read moreactually speak with anyone but just to browse some glasses and schedule an appointment. Jennifer greeted me as soon as I came in and ended up finding out one of the reasons I was there was that my current glasses were hurting my face as it had been 2 years since my last checkup. I ended up getting to see an optometrist that day but before any of that Jennifer fixed and cleaned my current glasses while she checked their prescription. While I wait for my new glasses to arrive I can wear my current ones without the pain they've been causing! I was so thankful! This optometrist is also great because they don't have that horrible machine that puffs air into your eye as a test anymore! They've replaced it with a much quicker, painless, air-puff free machine! This Rxoptical will be my new regular place to get glasses, checkups, and contacts from now on!

From the owner: MyEyeDr. is your trusted community doctor providing the beStin vision health care and the…read morebeStselection of eyewear. We welcome all insurances.

YEAH!!! So glad I switched eye doctors!! Dr Stites & the whole office staff are very welcoming &…read moreknowledgeable!! I highly recommend this practice!! Call Today to schedule your appointment!!

This office is friendly and professional. Dr Stites is though and informative, and efficient! I…read morevery much recommend you come here if looking for great eye care.

I'm updating my eyewear and chose RX Optical Knapps Corner again. I have to really validate Morgan…read moreEmbrey, General Manager, for doing the impossible. There were 4 customers on the showroom floor and the phones were ringing constantly. She was able to take care of me, 4 customers and the phones at the same time. RX, do you appreciate Morgan's multitasking?? How about giving her an extra person to assist?? I'm sorry, I couldn't do it and wouldn't put up with it if I was one of your employees.

Listen, I've not experience "bad" customer service from the staff, but I was told they were running…read more"10-15 minutes late," when I arrived. I waited 50 minutes. They didn't call to warn me or tell me to come in later which seems like a minimal effort courtesy.

Quiet, calm environment, professional staff. I have been…read morecustomer here forever and have always been satisfied with service and products. Just starting out with Dr. Kresnak this year, he is very knowledgeable and thorough . Previously Dr. Davis and Dr. Sokol were my doctors and all of them provided great care.

Dr. Kresnak is very personable while respecting your time. The staff is also nice and…read moreprofessional. Very state of the art diagnostics and office also. Highly recommended!