Ordered two lemon yellow pillows, received in two separate boxes one lemon yellow pillow and one…read moreorange/gold pillow. In preparing to contact regarding a replacement pillow, upon closer inspection it was obvious the orange/gold pillow was used. The tag was washed out, and the pillow itself had lint from something blue. I contacted the company and asked for a replacement for the wrong product, provided pictures showing the obvious error, and provided the UPC codes for the pillows. Upon receipt of the requested information, I was informed that they had refunded the price of the incorrect pillow, the business did not have the ability to provide a replacement product, but I was free to order another and they would as COURTESY waive one-time the shipping for the replacement. However, they did not really have the ability to waive the shipping fee, I would have to pay it first, and THEN they would waive it when contacted. This was an online purchase, and I have NEVER had such an awful purchasing experience, and I certainly will NOT do any more business with them.

Wonderful selection. Lots of choices. Prices are good / reasonable. From in house items ie. dishes…read more, pillows, bedding, frames to outdoor furniture & chaise chair pads. Of course they've lots of seasonal items to.

Daylily NEVER disappoints. Lovely staff, excellent communication and gorgeous florals.read more

Needed to order flowers for a memorial service from out of state, for the next day. I told them I…read morehad a limited budget, and obviously a tight timeframe and Daylily came through with flying colors! Their flower arrangement was better than expected, and delivered on-time and perfectly. I wish I lived closer so could patronize them more, but hopefully this review helps steer more business their way. Daylily went above and beyond, and I'm so grateful for them.

I've driven by Pinky's Place many times but never stopped in until recently. I won't lie, antique…read moreplaces usually give me anxiety because so often it just seems like a bunch of junk thrown into a warehouse. This is not the vibe at Pinky's Place! Each booth I saw was curated nicely and very easy to look at and browse. I didn't feel overwhelmed at all, even though it is a bit of a labyrinth inside (not nearly as huge as some other larger antique warehouses in the area though). In the main entrance area there is a checkout as well as several canned/jarred food items for sale - we saw a lot of honey, salad dressings, canned/pickled veggies, etc. From there we wandered around and just kind of explored. I loved the felt food booth - so cute! This is definitely a place to find great gifts. I took some photos of the American Girl doll sized clothes for friends - the Lions gear was the best. The "artisan" market part means there are handmade items for sale as well as antiques, so it's definitely a mix of stuff. I will say I didn't notice much in the way of vintage clothing. Books, toys, memorabilia, housewares, records, jewelry, etc. If you like antiquing and hunting for treasures, definitely add Pinky's Place to your list!

Always something new, always something fun and plenty of home decor and gifts for any budget. we…read morelove being vendors here. The staff is friendly, accommodating, and there's a tremendous sense of community. They keep the place spotless and vendors' booths are well stocked with every imaginable, kind of trinket and treasure. It's great destination whether you're looking for something specific or just browsing around.

Stoffer home is at the top of my list for interior design and home decor store in grand Rapids…read more When I went in over the weekend, they were switching the store up for more spring stuff and I can't wait to see it all fully out. The vibes are perfect and I could spend the whole day wandering around in there. It is on the higher end side in terms of price but so is their quality and I think you get what you pay for with them in terms of value! Make sure to stop by their cafe if you go in, it is the ultimate french cafe vibes all while here in GR!

This is a great store/cafe to get you in the holiday spirit! Their window display is so beautiful…read moreand festive every year. They have a great selection of home decor, knock knacks, wreaths, candles, etc. It is priced according to their quality, everything lasts a long time and holds it's value. This is where I go to find capsule pieces for my home. The team members are great with helping you choose what's right for your home. Adding to the Hallmark value- they have a coffee shop attached! The baristas are artists with their foam art, and my Eggnogg latte was delicious.

Standale Home Studio was great to work with. Our designer, Yuilya, was amazing! She was very…read morepatient and listened to our concerns. She came up with a unique layout that I would have never thought of for our bathroom! Thank you, we absolutely love our new master bathroom!

The process of having new carpet installed in our home was seamless from start to finish. Great…read moreprice, great people and a quick install helped make the experience top notch. Thanks to Robin and team for all your hard work!

After nearly 27 years in our home, we decided it was well past time to update our countertops. I…read moreworked with Maizie. She was so kind and patient with me throughout the entire job. I wasn't exactly sure how the process worked or what I wanted. She helped me make choices that worked out exactly as we had hoped. Everything from choosing the countertop, sink and faucet, to measurements and install went very smoothly. So glad we went with Top of the World.

This is the second time my wife and I have built a home and the second time we have utilized the…read moreservices of Top of the World Granite. We met our interior designer at their showroom and had our architectural plans with us, which I recommend. The process of choosing materials for your home's counter-tops, backsplashes, and other surfaces couldn't be easier. I recall them having a good amount of "stock" surfaces to choose from when we built back in 2011, but their choices have significantly expanded since then. We were able to select from a wide variety of quartz and granite at a very reasonable price point, but they have a huge selection of materials should you want something other than their stock selections. They are also happy to price out different material choices for you before you make your final choice, which makes the process that much better. Top it off with great service and professional installation and choosing Top of the World Granite becomes a no-brainer and I can recommend them without hesitation.

I have shopped at Northwestern many times over the years. Their service and products are the best…read more There is not another furniture store in Grand Rapids that even comes close. Amy helped us on are last visit. She is very professional with outstanding design skills. We were there maybe an hour and purchased two couches, two recliners, an ottoman, a rug and two lamps. Amy guided us through the process. We couldn't be happier with our new furniture. I have to add that the cost came in under my expectations! we will no doubt be back!!

The furniture there is lovely. So glad I went there. I got…read morelots of tasteful help and very happy when it arrived

We've been doing a complete kitchen renovation and ordered new upper and lower cabinets and…read morecountertop. Andrew and Jesse have both been helpful in the ordering and delivery process. A good selection of products at great prices.

I was lucky enough to find one of their advertisements for a shower, of all places, Facebook. I…read moreactually made the drive from just north of Columbus Ohio and I am glad I did. They had a great inventory and worked with me to get the shower unit I needed and at a cost well below the big box stores. Bob gave me a good deal for the shower I needed for my grandson with medical issues. I cannot say enough how great it was to deal with them. Thank you so much.

I bought some Hunter-Douglass blinds from The Shade Shop 12 years ago. One of them recently fell…read moreand I could see that a small plastic piece in a bracket had broken. I called the store and Aimee had me text her a photo of the bracket that I needed. She ordered a whole package of that particular bracket from the manufacturer and had them shipped to my home. They arrived in three days and I was not charged. Great customer support!

This is the second time we've utilized the Shade Shop while completing construction on a new home…read moreand we couldn't be happier. The Shade Shop sells and services Hunter Douglas window treatments, which are quality products to be sure, but it's the stellar service that makes this place shine. The team here is very friendly and knowledgeable. They can also come out to your home and do an on-site assessment/consultation, offering the best options for your personal style and budget. They are very up-front and honest about the potential benefits and downside of each product. We have found the service after the sale to be just as good. When we required a repair of one of our shades, the service was done quickly and properly. I would not hesitate to recommend this family owned and operated business.

I broke one of the zipper pulls off my winter coat with a double zipper and asked a friend who's a…read moretailor if she could fix it. She told me that I could try replacing the zipper pull first, and that I could get a package of them at Joann's. I have never really had great customer service experiences at any fabric or craft store, but I figured if I could save some money and do it myself, I might as well try. The following experience at Joann Fabrics made me remember why I avoid these stores. When I got to the store, I eventually found the area with full zippers but didn't see just the pulls. There was a girl restocking some zippers right near where I was standing and I was sort of waiting to see if she'd ask if she could help me find anything. She didn't. So, I asked if she knew if they carried any single zipper pulls and she said, "We don't have a big selection" and then showed me one decorative zipper pull and said, "This is all we have." I knew that couldn't be true, so I pulled up the product listing on the Joann website of what I was looking for (replacement zipper kit with assorted pulls). I went and found a different person working there who seemed like a manager (had a headset on) and showed her the picture on my phone and asked if they carried this item. She said, "That's really expensive, it's $16. You should just get the zipper replaced." Hmm... okay, that wasn't really what I was looking for, so I asked again if they had the item. She said, "Yes, but it's really hard to do yourself, you have to find the right size and it's really just easier to replace the zipper." I am not a tailor, but I do know that there's no way that's true. Replacing a zipper is no small task. I asked if she could show me the item and she finally took me to the right area and the whole time was still telling me I should just go to the tailor up the street and have them do it for me. I'm really not sure why it seemed like she was trying to convince me to a) not spend my money at this store and b) spend a much larger amount of money to have something replaced at a different business. It was a super weird interaction and she really seemed less than excited to help me actually find the item I was looking for. Then when I went to pay, the cashier was the girl who told me earlier that they didn't have what I was looking for. She said, "Oh, you found it." At this point I was just laughing to myself at the strange level of customer service I've received and got out of there as fast as I could. When I got home, I watched one YouTube video and replaced the zipper in less than 10 minutes.

I went in for the first time today with my best friend today. VERY confused but definitely got a…read moregiggle out of the cashier Sam! He was absolutely awesome and very sweet! He even waved goodbye to us! Hope to see you again, Sam! Sincerely, the two girls who very very confused tonight!