Great service! Stephen and his team do all the legwork for you. Have booked a few trips with them…read moreso far and everything was as expected. Great deals and packages available, many places to choose from, and excellent customer service. Can't say enough about them and look forward to using them again. Thanks!!

NIGHTMARE! Back in December I had told my son we would go on a cruise with his best friend and…read morefamily for his graduation. His friends Mom called Ernie, who was a travel hub 365 specialist , and booked our trip. We were told it was a great deal lots of perks and an upgraded room. I called Ernie to pay. After giving him the information on who I was paying for and my credit card, my card number was immediately stolen! I called him back and told him not only was my card stolen he charged me $252.06 to much. He told me he would give the money back and he was sorry but it must of been on Royals end my card was stolen. After waiting weeks for my money I called back and he said he needed the new card number to give me the credit. Against my better judgment I gave it to him once again and it was stolen again! I then got an email from Stephen asking if I was trying to cancel a room. I told him my situation and that I was not canceling anything, I just wanted my money. He let me know later Ernie had messed up on other reservations. And moving forward he would help me and to block Ernie, due to the fact he was harassing me after he found out I talked with Stephen. Ernie apparently got this great deal on a Jr suite by lying and booking the room like I was handicapped. Stephen informed me he had to downgrade the room due to the way Ernie booked it but would contact Royal on my behalf and see if he could get on board credits to buffer this for me. Since I now was not getting what I was told I was buying. Stephen also said he would give me the $252 and apologized! Stephen did finally get me the money. I finally had my refund 3 months later. He had apologized several times and let me know another client had their card stolen and Ernie had messed up more reservations. He said he was still working on contacting Royal for the resolution. The next day Stephan email me that his attorney had advised him he was not responsible and that Ernie was not allowed to use his company anymore and he couldn't help me moving forward I would need to contact Ernie. So now I have no travel agent to help on my behalf With the situation and have no one to ask any questions I may have about my upcoming trip! This has been extremely disappointing and stressful!

Having been using Lois Lane Travel for many years. But my recent experience with LL Travel, due to…read morethe coronavirus issue, has brought out their true nature. With all events being canceled in NYC, my company canceled their reservations for the NY Table Top Show. Lois Lane insisted on a cancelation fee, even though this was beyond my company's responsibility. I would strongly recommend using another travel company as LL Travel only seems to be interested in their own profit and not in any client partnership.

Lois Lane is the best!!! They're super nice and accommodating when you call, and they know all the…read morenewest and nicest hotels in the city -- they just booked me at the INNSIDE NOMAD (it was perfect, btw... will definitely be staying there again next time). I checked a bunch of booking websites before I called, and Lois Lane's opening special rates were better than everything I saw online. Huge fan of these guys! Only booking through them from now on!

Please take my advice and use a different agency. I have never used a travel agent and have had the…read moreworst experience. I booked a cruise before the pandemic and to no one's fault it has been pushed back. Most recently Tammy has decided to not communicate, not returning phone calls and or emails. If you want to book something and never hear from your agent again after paying for your cruise, she's your girl!

Tammy Ohara is a liar, who lacks the basic human decency. I hired Tammy July of 2022 to help plan…read moremy 60th birthday celebration in June 2023. In the beginning, she was professional and promised to help with the planning and even travel to Cancun with me for support. I was elated. After my 50 guest and I paid for our tickets in April, she ghosted me. She did not respond to text, phone calls or emails. She will respond to friends who were calling to book but not me the birthday girl who had hired her. She is horrible, lacks professionalism and basic customer service. I learned from the hotel upon my arrival that she contacted them on May 26th for my birthday party on June 1st 2023. I felt like someone kicked me. For the boar cruise, she told me in February that it was $1200. However on May 28th- I received an email from her -(it was cold- no mention her poor communication) stating that the boat cruise was $5900.00. I deleted her email. In Cancun, I was told it was $3000.00 for 50 guest. Please do not use Tammy Ohara's agency. She is not a good human being.

Just came back from a river cruise in Portugal. We were supposed to go in 2020, then in 2021 and…read morefinally went in June of 2022. Eva handled all the arrangements and cancellations seamlessly. In the end, we had a lovely vacation on AMA Waterways up the Durouro River. Lovely staff, lovely accommodation and lovely, interesting, intelligent people of Portugal.

Eva is a delight to work with and will be such a good resource and friend to you. If you need a…read moretravel agent (and you do need a travel agent), I can't recommend Eva's Epic Experiences highly enough. She helped us with the best Maui trip ever pre-pandemic, and she's currently helping us with a Whistler trip. Professional, punctual, plus an expert on so many places (hello Mexico, hello river cruises)--give Eva a call and she'll be right there with you from the pre-planning stage through the end of your trip and beyond. 10 stars, A+, every award goes to Eva.

Dawn travel is excellent at service. I had amazing experience…read more Hajar, Holly & umrah lodge are frauds.

Came in just to get an Umrah visa and it took 7 days. This was much faster than what I was quoted…read morewith several other travel agents. Communication could have been a bit more streamlined since at the beginning and end I had to coordinate with one specific person (not just anyone could help me) so I got bounced around a bit but it worked out in the end. Would go back again.

I attended an event hosted by My Elevated Experience this fall. Despite a new law which required…read morethem to collect all guests vaccine cards (and the ever changing Covid-19 restrictions in general) they still executed this event flawlessly. Im still not over the details like the espresso martinis had a rubber duck in them - how cute ! I plan to use them for my bachelorette party and honeymoon

Jen, was amazing! She exceeded my expectations. I wanted to through a party for my 1 year old and…read moreat the last minute, I knew I needed help. I contacted Jen on Wed and she had everything together by Saturday morning.