I received a recommendation for this business from Yelp when I sought out help with lawn…read moremaintenance. I loved Tim, the owner, who came out for the quote. He clearly knows what he's talking about. Sandra in the office however is Prickly at best and frankly doesn't understand business in my opinion. Each quote that was sent was very different and I didn't realize that she had been changing the services requested in each quote and deleting the previous quotes. By deleting each quote so there was no record of the changes being made at least from the customer's perspective. I had one screenshot of the previous quote with the services that I actually talked to Tim about providing. He came out fairly quickly to give a quote for the work and we agreed that there would be a one time clean up fee and then a monthly maintenance package. Their system quoted all services in one quote but could not accept payment for both services in the same quote. However they sent one invoice to sign for both and they had to change it. That's when Sandra changed services that were being offered in these quotes. I made 50% payment for the one-time service spring cleaning. It was to include mowing, clean up, edging and trimming of the bushes. And that spring cleanup was the cost of one full month of Maintenance. Then in the maintenance package it was to include weeding and fertilizing (I believe twice a year maybe three times a year which would be fine), mowing, edging, bush trimming, trimming of trees (1x a year) and fixing my planter box with the right pH so i could grow vegetables. I can't see the quotes anymore because Sandra deletes them. Again Tim knows what he's doing and he clearly knows yards. The problem is who he has running his business she's not a good business person. Get everything in writing and keep every single word that you say to them in writing! They were several days late with the spring clean up. I made prepayment of the cleanup service and then when they finally came out I paid the remainder. They were going to automatic charge for monthly maintenance prior to the work being done. I asked if I didn't like some of the things that were done and they said when they do the cleanup they'll come and ask you to check the work and then you'll be able to approve it or disapprove it. During the time when they came to "mow my lawn" (because that's all they ended up doing) they broke my lawn wind spinners. While they were in my yard, a neighbor of mine approached and asked them to come over and weed her yard for $200-300. They were in such a hurry to make that side money that they did an awful job on mine. When they came to check in with me I told them that the grass was not low enough and that none of the edging or trimming had happened and asked about the other services that were going to be in the monthly maintenance package. The man who asked about the work progress and quality admitted that those things had not been done and said they would take care of them on the next visit. He explained that they were in a hurry so they could go take care of my neighbor who had just approached them randomly. They left and, in reliance on their promise that they would take care of the rest of the work, I made payment on the invoice remainder. However after talking with the guys about how the work was not done I also sent a detailed email outlining what was not completed in the visit. I was told it would be taken care of. Then I received a second email stating that I had not contracted for edging and trimming, even though I had the invoice to show that I did. Sandra claimed I was asking for services outside of the contract when I was asking for was what I had paid for. She kept wanting to do an additional quote with additional fees. She never sent anything to me but she kept saying she wanted to charge me more. I received one email asking when Tim could come out to work on the pH in my planter box. When I was able to respond and ask that to be scheduled I then received an email stating that I hadn't paid for edging and trimming in the cleanup and that they no longer wanted me as a customer. I tried to resolve the matter over the course of 10 days with emails back and forth eventually having to threaten legal action because I had paid for a service that was not done. They claimed that all the service in the cleanup was done --- it was absolutely not. Additionally they broke and took down all of my yard windmills that are used to keep the vowls (sp?l out of my yard. They asked me to send them an invoice of replacement and they would pay me back but I don't trust anything they say and will never do business with them again. Shady practices at best. Again Tim clearly knows what he's talking about with regard to Lawns and yards. But I do not recommend anybody do business with this company.

Hello, I would like to thank the company representative for…read moretheir very articulate description of the promised and paid for recounting of their appearance at the very end of the job to correct half completed tasks. However, they forgot to mention the following: 1.) The illegal dumping of agreed upon recyclable card board, the firing of the employee and the involvement of the police in the matter (see photograph). 2.) My personal offer several times, and their final acceptance of an extra 30% added on top of the original, all ready agreed upon, price by the owner and myself. 3.) My personal neatly reeled hose lent to the company to complete the required job tasks (see photograph) 4.) The explanation of how a weed eater with plastic nylon trimming line can cut over grown tree limbs as part of the job, with an inch or more thickness. (see photograph) Aside from some inaccuracies in your accounts, I wish you The Best Moving Forward.

Great job and amazing customer service. Nick was on time, answered my calls and did the job on time…read morewith excellence.

not good at all!…read more when i called them they did not respond for 2 weeks! 1/10 would not recommend!

Gilbert was quick to respond. Showed up on time and took great interest in our lawn care needs…read more Though we chose another company (needed full service to start), he was courteous and professional. Prices are very competitive and he follows through. Will call if our current company falls short. Recommend giving them a call for lawn maintenance.

Gilbert and his family have done such a beautiful job of restoring my back…read moreyard, I can hardly believe it. Now I will wait till spring to see how much the plants will bloom and the back yard will come alive again. I am so pleased with the work they did and the cost was reasonable.

Houston and Maggie are fantastic to work with. They've handled cleanups and regular maintenance on…read moreour rental properties and always leave the yards looking like new. They go above and beyond, and even gave us 15% off for referring them to another property management team. Professional, dependable, and a great value highly recommended! Appreciate you both! Kari

Similar to other posts, they didn't show up for bi-weekly maintenance- I asked them to confirm they…read morewould show up before the following weekend as I was throwing a grad party in my back yard. I confirmed several different dates and times with them and they continued to no show me including the day of the party. I'm a single mom and work more than full time so I was relying on them. This is my first negative review I've ever written in my life as I typically like to give people the benefit of the doubt but I gave them several chances to make it right, and they continued to no show with zero communication. Even a text telling me they couldn't have made it would have been appreciated and I could have shifted to plan B. I also don't appreciate their gaslighting responses to the other one star reviews posted on here. These reviews absolutely align with my experience of them.

Excellent experience!! Quick response to look at the job and provide an estimate. Removed two…read moretrees close to the house, stump grinding, hauled away all debris and cleaned up the area. Very pleased!!

Unreliable, in a word. They had very poor communication with me regarding the estimate and the job…read more Adam missed our appointment for an estimate and only contacted me after I called to see what happened. He apologized for being double booked and showed up later that day. Adam had very good information for me regarding the job and gave me a really good verbal quote saying he would email me the written quote. Never did. After a few days I called the company and had to leave a message asking them to please send me the quote, but they never did. Guess they don't need the work. Very disappointing. I hope they do good work when they do manage to show up.