Close & convenient to Kansas City, but...There were pros & cons to the stay. We wanted a nice get away for my birthday weekend since COVID has been so constraining the last year. We always stay at Bed & Breakfasts wherever we go, so we are very accustomed to the typical experiences they provide.
We stayed in the Legend of Asia room.
Pros:
The Inn was situated in a location that made going and returning to downtown Kansas City easy. The hostess, Marybeth, was friendly and assisted us the best she was able. The bathroom was a very large size with ample shelving for toiletries. Pleased the room had two nice chairs to sit in to watch TV. Dressers and closest were substantial for our clothing. I was overjoyed to see ROKU was in the room, however we could not use it under our account, and no one was able to assist, not even after speaking with the owner, Perry. Common areas were ok.
Cons:
Parking was basically done based on whomever arrived first. Definitely not adequate for 6 cars to park and be able to not be door dinged. Some painted lines would help alleviate this disaster.
The room was HOT. There was one table fan in the room. The only windows that opened were in the bathroom, causing us to have to place the fan on the floor in the bathroom to push air into the bedroom. This was alarming because the outlet in the bathroom was not a GFI outlet that I could tell. The bed was a queen size; however, it appears to need replaced as there is a significant low spot in the very middle of it, thus each of us rolled to the middle all night long. Electrical outlets were few and all were taken up by either lamps, clocks, TV, or fan. Nowhere to plug in our cell phones without unplugging something else in the room. Though you stress the cleanliness of your Inn, the room was not clean. There was enough dust under the bed to create a nest. The shelving and window shutters in the bathroom, and bathroom tile surround were dingy with a sticky residue from not being cleaned.
The room was NOISY. We could hear everything from the street noise outside to all the guests coming and going. It was also rather unnerving to discover that there was only a partial door frame for the rear entrance into the suite. The very top is completely wide open, and you could hear everything from our suite. The suite that was across from that door also only had a partial door frame for their entrance and again, we could hear their conversations as if they were in our room. Note that I always sleep with ear plugs but the noise was still heard.
Water pressure was nonexistent. The shower head was installed so low, that even I had to bend backwards to wet my hair and I am only 5" 4" tall. Trying to acquire appropriate water temperature was difficult as well, as it appears the sensitivity is very touchy; either it was cold or scalding.
We requested the Lover's Package, which noted rose petals on the bed, red rose vase arrangement, hand dipped chocolate strawberries, fruit & cheese plate, wine tasing, wine glass gift set, and $20 gift certificate towards next stay. The Lover's Package was in our room upon arrival, which was fabulous; however, the rose petals were fake, there wasn't a red rose arrangement but rather a mixture of flowers in a vase. There were no hand dipped chocolate strawberries but rather Linden wrapped chocolates. The cheeses were very soft, almost melted due to the high temperature in the room. The wine tasting was at a local winery in town, rather than onsite. We did not receive a $20 gift certificate either. For the price we paid for this package, we were very disappointed.
Hot tub, though we didn't use it, was a small soft sided tub in a screened in patio. The patio wasn't very clean and had lots of items strewn about, making it less than appealing to want to relax out there.
While breakfast tasted decent, it was disappointing to basically have the same items served all 3 days but in different manners: omelet with spinach, tomato, and cheese then quiche with spinach, tomato, and cheese, and finally scrambled eggs with cheese. The fruit that was served each day was also the same. It was nice to see soda, coffee, tea, and cookies available; but the same scones and cookies remained in the dish the entire time we were there.
I understand that you purchased a historical home and want to keep it historical, but some upgrades could be done while still maintaining the historical context. Working windows in the rooms. Upgrade to the electrical, HVAC, and water systems would be a plus. I can't believe that you pass an inspection from the Fire Marshall with so many extension cords in the room and no GFI outlet in the bathroom.
I see the great reviews, but I also see how the owners respond back in an accusatory and impolite manner; making it seem as if it is on the guests to be sure that things are correct. The guest is paying for a service, one that you describe as being much different on your website than what we saw on our stay. read more