Called for a quote abs received fantastic, kind and courteous, service from Vanessa. Not sure if…read moreI'll be moving to Castle Rock but if I do I'm getting my insurance here!

Worst experience I have ever had with insurance. Scott Brown just gets you in, once you sign up…read moreit's just increasing costs and State Farm trying to screw you over the whole way.

These guys are great! I was insured with them for several years before I moved to Chicago. Their…read moreservice is outstanding and I highly recommend them. They are polite, quick, and thorough in their explanation's. The office is at a great location too. They are right on Wilcox across from the Dairy Queen (Just look for the old blue trucks). Also, if you are going to stop by, come hungry because they will most likely offer you something to drink, loads of candy and even donuts if you go and see them on Fridays. If you need some insurance, give Bob Lowry a call and he will get you taken care of.

I no longer live anywhere near Castle Rock, but I still refuse to use anyone else for my insurance…read morecoverage. Working with Bob and Dave is like having a family member as an agent. Not only have they never attempted to upsell or oversell me on coverage, but they've also always have completely and thoroughly explained my coverage and what I would need to fit my needs. Some people say insurance is all the same, no matter where you buy it. While this may be true when you don't need it, the extra mile that Bob and Dave are willing to go for you in the event that you do need to file a claim is all the difference in the world. The peace of mind knowing that I have the right coverage in a sea of options, and that the Lowry's will fight to make sure everything is taken care of for me in the event I need to use it makes me a lifetime customer.

Great to do business with a local small business. Rob and David are very friendly and helpful. I…read morehave had good experiences with Brightway Insurance in the past. I will probably do business with these good people for a while. They're right above Lost Coffee, up the stairs to the side.

Brightway out of Castle Rock is a great Insurance agency. They helped me out with finding a great…read morerate. They are very responsive and professional. You can't go wrong with them.

Charged my account and didn't know it was going to be for full amount. I thought would just be the…read moredifference when I moved. Made my account go negative and they take zero responsibility for the miscommunication. I have been with State Farm for nearly 10 years and this is how I am treated. Won't help cover over draft fee or help at all. A complete joke.

Amazing agent to deal with. We had the pleasure of Sky serving our insurance needs and we are so…read morethankful for our great, no hassle insurance agent! Great products and great service!!

Joey and Rose Mary are the best. They go above and beyond every time I need help with my insurance…read moreneeds...

Barbara Guedeney was super helpful helping me navigate the individual insurance process. She is…read morevery knowledgeable and thorough. I encourage anyone with insurance questions of any kind to connect with Barbara!

Brian and his staff has been absolutely wonderful. They are always courteous and helpful. Any…read moremessages have been promptly returned. All my questions have been patiently answered. I could not ask for a better agent.

Claudia Fernandez did an outstanding job of taking all of our information and by truly…read moreunderstanding our goals and our situation was able to give us options that would really work for us. Best reverse mortgage counseling I've ever obtained. Would highly recommend Bingo Reverse Mortgage and Claudia if you're even considering a reverse mortgage or if you've been afraid to consider it because you don't quite understand it. Claudia will explain it so well that you will be able to make your decision with confidence.

July 9, 2026 First I…read moremust state this out of the gate, Tiffani Lang & Chad Carlise are wonderful and attentive agents! I was placed in an unfair situation not of my doing but due to my pedatory HOA. It was affecting my insurance premuims, insurabilty, potentially foreclosure, and health. Tiffani and Chad took on the uphill challenge of helping me out of this situation, nativating with me through HOA mess. They went to bat for me like it was to help themselves. They challenged underwriters and SF corporate and successfully protected my insurabilty. This fight went on for weeks and Chad and Tiffani never gave up on me. Surely it was causing extra work for them, relative to other customers. But they stuck with me until the end. They are both first class. July 20, 2020 I am very impressed with State Farm Insurance as an agency and Chad Carlisle as an agency, as well as with, Mike, Christian, and Darren as agents! Here's the scenario. There was a fire in the condo unit below me. I mitigated the fire using extinguishers, which I highly recommend having, until the fire department arrived. Since I live in a condo with HOA bylaws, a private owner of the unit below me, and renters who occupied the unit, I was sure that this matter would become stressful and messy to resolve who was liable. After confirming my expectations, with all parties involved being non-responsive, I contacted Christian, at the Chad Carlisle agency. He was "Johnny on the spot" (again; he's been this way before). Christian gave me advice, because I did not know what to do. He sent 3 recommended cleaning services to take care of the smoke damage. I got an estimate the next day. The company Colorado Cleaning Services, was 1st class too. They came out and provided an estimate right away. I called State Farm a day or so later to provide the estimate and get further recommendations. Christian was not available, so Mike assisted me. Mike was already briefed and familiar with my situation. He was equally as responsive. Mike gave me wise instructions to proceed with a State Farm claim. I was reluctant, since the fire was not my fault. Mike said to do so "to make me whole again". I still waited to see if the responsible parties would respond. I waited for 5 days to no avail. I called State Farm agency the following week (today) and filed my claim. The recommended cleaning service is scheduled for this week. Though I will have to pay the deductible and supplies expenses, State Farm's legal department will take on the stress of making the liable party pay. The owner's insurance company, Farmers Insurance, refuse to process my claim, though I mitigated the fire, and am not liable, until they resolve who is responsible, the Renter, Owner, or HOA. That could take forever. "Ain't nobody got time for that!" I have been through tug-of-wars between HOA's and Private Owners (who are also real estate investors). It is "nothing nice" and is bad for health. I must be impressed to write such a long comment! I am and State Farm Chad Carlisle agency deserve the praise in this situation. I considered switching to another insurance company because I get bombarded with ads and emails promising lower rates. I am so glad that I did not switch! During the pandemic and today's trying times, it shows that it's not all about cost. During stressful times, and times when it pays to be prudent, it's all more about Trust, Dependability, Customer Relations, and "making the customer whole." In a few days, this matter will be behind me. State Farm, or none of its employees asked me to write this customer testimony. I asked them to send me a link so that I voluntarily write it. Thanks State Farm Insurance. Thanks Chad Carlisle agency Regards, Kevin

Please, please, please, do not use this agency. Over the course of the past several years this…read moreagency has shown that they are not customer focused. They have had poor communication, lack of follow through, poor customer service, and extremely low payout assistance in the event you have a claim. State Farm is shedding their market share in CO because they were overleveraged when the major hailstorm hit a few years ago. For your own sake, please do not get drawn in by the lower monthly cost for their insurance - you will pay for it in the long run, and it is not worth the headache.